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Are you organized, personable, and passionate about music education? Do you enjoy working with people, coordinating multiple priorities, and helping a team succeed? The International School of Music (ISM) is looking for a motivated and dependable Program Coordinator to join our team and help support our growing music school community.

Established in 2004, ISM provides high-quality music instruction to students of all ages and abilities throughout the greater Washington, DC metropolitan area. Our programs bring together students, families, and talented music educators to create meaningful musical experiences and inspire a lifelong love of music.

This is more than a general administrative position. As a Program Coordinator, you will play an important role in the daily operations of our school, building relationships with families and instructors, coordinating schedules and registrations, supporting student performances, and ensuring that our programs run smoothly.

We are seeking someone who takes initiative, enjoys solving problems, follows through on commitments, and takes pride in delivering outstanding service. For the right candidate, this position offers an opportunity to develop valuable skills in music program administration, operations, and leadership, with the potential to assume greater responsibilities over time.

What You'll Do

Program Coordination & Scheduling: Coordinate instructor schedules, student registrations, lesson assignments, and student-teacher placements to ensure smooth daily operations.

Customer Service & Family Relations: Serve as a welcoming and knowledgeable point of contact for students, parents, instructors, and prospective families by phone, email, and in person.

Administrative & Database Management: Maintain accurate student and instructor records, process registrations and attendance, perform data entry, and generate reports using our web-based systems.

Faculty Support & Communication: Help coordinate communication and scheduling with instructors, resolve routine scheduling challenges, and keep administrative processes organized and up to date.

Recitals, Events & Program Growth: Recitals & Special Events: Assist with planning and coordinating student recitals, performances, and other school events that celebrate student achievement and foster community.

Required Qualifications

We are looking for a candidate who combines strong administrative abilities with excellent people skills and a genuine interest in music education.

·      Education: Bachelor's degree required.

·      Music Background: Experience or a professional background in the music field, including music education, music administration, or a related area.

·      Communication: Excellent verbal and written communication skills and a warm, professional, customer-focused approach.

·      Organization: Strong organizational skills, exceptional attention to detail, and the ability to manage multiple responsibilities.

·      Dependability: Punctual, responsible, proactive, and committed to completing tasks accurately and on time.

·      The ability to prioritize multiple tasks, meet deadlines, and remain composed in a fast-paced environment.

·      Technology: Strong computer skills, including email, word processing, spreadsheets, web navigation, and database management.

·      Teamwork: A collaborative attitude, willingness to learn, openness to feedback, and commitment to continuous improvement.

·      Availability to work: Wed/Thu 12--9pm, Fri 12--8pm, Sat 9am--4pm, Sun 10am--6pm

Preferred Qualifications

·      Experience in music education, a music school, an arts organization, or a similar service-oriented environment.

·      Experience in administrative coordination, scheduling, customer service, program management, or office operations.

·      Familiarity with student information systems, scheduling platforms, or customer relationship management (CRM) databases.

·      Experience coordinating events, performances, or other programs involving multiple participants.

·      An interest in professional growth and the potential to assume greater leadership or management responsibilities.

You’re one of SEEN’s people in the music world. You know the folks behind the rollout, including label marketing teams, managers, A&Rs, and artist teams, and you know how to get the conversation started.

Your job is to bring in business and close it. You’ll spot the moment before it arrives, whether that’s a debut, a surprise drop, a tour, or an anniversary. You’ll pitch the idea, work with our creative team to sharpen it, and stay with the client all the way to the wall.

This is a sales-forward, relationship-driven role reporting to SEEN’s leadership team. You’ll own your accounts and your pipeline, and you’ll help make SEEN the go-to partner for putting music on the street.

What You’ll Do

Build your book

• Develop and manage relationships with labels, artist managers, publishers, distributors, and agencies
• Prospect new accounts, open doors, and turn conversations into signed campaigns
• Get out to shows, showcases, listening sessions, and industry events to grow your network and SEEN’s presence

Find the moment

• Track upcoming album and single releases, tours, festivals, anniversaries, and artist announcements
• Stay locked into emerging artists, genres, and scenes before they break
• Share what you’re hearing in the market with the leadership team

Sell the campaign

• Learn what each label or artist team needs for a release or tour, and pitch out-of-home campaigns that move fans
• Partner with our creative, production, and ops teams on concepts, decks, and proposals
• Sell the full SEEN toolkit: billboards, wild posting, murals, street-level media, experiential, and integrated campaigns
• Stay with clients from first pitch through final install, making sure every campaign lands

Hit your number

• Own an active pipeline with a focus on new revenue
• Grow existing accounts into repeat and multi-market business
• Forecast accurately and hit individual and team revenue goals

Who You Are

• Connected. You have real relationships across labels, management, agencies, publishers, or artist teams
• 5+ years in music, label marketing, artist management, or music-focused advertising, media, or sales
• You live and breathe music and understand how the modern music business works
• You know release cycles, touring, and promo strategy, and what it takes to make a rollout land
• You’re comfortable prospecting, pitching, negotiating, and closing, and you’re motivated by a number
• You’re organized, follow through, and keep a pipeline moving
• You can hold your own in a creative conversation and a commercial one
• You’re NYC-based and part of the city’s music scene, not just watching it

In this role, you’ll own campaigns for an assigned roster, leading new releases and sustaining momentum across the catalog. As the main day-to-day contact for artists and managers, you will translate their goals into clear plans and coordinate with internal and external partners to deliver on them.  Additionally, you’ll manage timelines, budgets, and communication while bringing fresh ideas and solving problems as they arise.  This exciting new role will have the opportunity to help shape a growing business and make a direct impact on the artists we support!

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Here you’ll get to:

• Own marketing strategy and campaign management for an assigned roster, from release planning through ongoing catalog development
• Serve as the primary day-to-day contact for artists and managers, building trust, managing expectations, and providing clear, timely updates
• Partner with the viral team to develop campaign briefs, align on priorities, and coordinate execution, keeping artist feedback and campaign goals connected
• Lead campaign meetings and maintain project plans across internal teams and external partners, assigning responsibilities, tracking deadlines, and following through on commitments
• Manage release calendars and coordinate artwork, content, approvals, and distribution deadlines to ensure releases are delivered accurately and on time
• Bring fresh, practical marketing ideas tailored to each artist’s identity, genre, and audience, adapting quickly when new opportunities emerge
• Develop and manage campaign budgets, select and coordinate vendors, track spending, and recommend investment priorities in collaboration with leadership and Finance
• Review streaming, social, and campaign performance to refine strategy, identify catalog opportunities, and turn results into clear next steps
• Resolve day-to-day issues independently, anticipate delays, and keep leadership informed of key developments and decisions that need input

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About you:

• You have 2–4 years of relevant experience in marketing, campaign or project management, artist services, or a related field
• You have strong organizational skills and a track record of managing multiple projects at once, with close attention to detail and consistent follow-through
• You have excellent communication and relationship skills, with the ability to earn artists’ trust, lead productive conversations, and manage expectations
• You are passionate about music across genres and understand how different artists, audiences, and fan communities call for different approaches
• You have a strong understanding of TikTok, viral marketing, and how audiences discover and engage with music online
• You enjoy developing original, resourceful ideas and turning them into practical plans with the teams responsible for execution
• You enjoy taking ownership in a fast-paced environment, balancing changing priorities and solving problems with sound judgment
• You have confidence working with campaign budgets and performance data to inform decisions

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We’d love it if you also had:

• Experience working with independent or emerging artists at a label, distributor, or management company
• Experience coordinating campaigns with viral marketing teams, creative agencies, or external marketing partners
• Familiarity with music analytics tools, release workflows, and project management platforms

As Day-to-Day Manager, you will work closely with Amy Frenchum and her roster of artists, supporting all aspects of their careers. This is a hands-on role that requires a highly organised, proactive and solutions-oriented individual who thrives in a fast-paced, dynamic environment.

The ideal candidate is a confident communicator who remains calm under pressure, demonstrates sound judgement and takes initiative to get things done. You will bring a positive, collaborative approach to your work, anticipate challenges and take ownership of projects through completion.

We are looking for someone with a modern, forward-thinking approach to artist management who understands that the role extends beyond traditional administrative responsibilities. You will be actively involved in creative strategy, social media, content development, promotional campaigns, budgeting, travel, touring and the overall day-to-day management of artists. Responsibilities include, but are not limited to, the following:

Day-to-Day Artist Management

• Manage artists' daily schedules, calendars and commitments, ensuring effective coordination of meetings, travel, releases, campaigns and other key activities.
• Serve as a central point of contact for artists, management and external partners, facilitating clear and timely communication across teams.
• Proactively anticipate challenges, identify solutions and resolve issues efficiently.
• Ensure artists are organised, informed and prepared for upcoming commitments and activities.
• Take ownership of assigned projects and responsibilities, managing tasks from planning through execution.
• Keep the Lead Manager informed of key developments, priorities and decisions.
• Support the Lead Manager in implementing broader artist management strategies and initiatives.

Creative & Content

• Support the development and execution of creative content and social media strategies that strengthen artists' brands and audience engagement.
• Contribute innovative ideas for content, digital campaigns and emerging promotional opportunities.
• Assist with capturing, organising, editing and publishing content across digital platforms, as needed.
• Stay informed of emerging social media platforms, digital trends and content formats relevant to artist development.
• Collaborate with artists and their teams to ensure content aligns with broader creative, promotional and commercial objectives.
• Provide basic photo and video editing support when needed.

Promotion & Campaigns

• Coordinate promotional activities surrounding music releases, projects, live performances and other artist initiatives.
• Organise and attend promotional appearances, interviews, content shoots and media commitments, both remotely and in person, as required.
• Liaise with external partners, including publicists, labels, promoters and creative teams, to ensure effective coordination and execution.
• Prepare artists for promotional commitments by providing schedules, briefings and relevant materials.
• Monitor promotional deliverables and timelines to ensure commitments are communicated, coordinated and completed.

Budgeting & Financial Management

• Develop, manage and track budgets for artist projects, promotional campaigns, content production, travel and touring.
• Maintain accurate records of expenditures, financial commitments, invoices and outstanding payments.
• Collaborate with the Lead Manager and relevant teams to establish budgets and ensure spending remains within approved parameters.
• Monitor project expenses, identify potential budget variances and proactively flag unexpected costs.
• Obtain and evaluate vendor quotes, compare costs and exercise sound financial judgement when making spending recommendations.
• Coordinate expense tracking, invoice processing and payment documentation.
• Prepare clear and accurate budget reports and financial updates for the Lead Manager.
• Utilise spreadsheets and financial tracking tools to maintain organised and accurate records.

Travel & Touring

• Coordinate and support artist travel, touring schedules and promotional activities, both domestically and internationally.
• Accompany artists to selected performances, promotional engagements and touring commitments, as required.
• Manage logistical arrangements and respond effectively to last-minute schedule changes or unexpected challenges.
• Maintain a calm, professional and solutions-focused approach while working in fast-paced, high-pressure environments.
• Demonstrate flexibility and adaptability to accommodate the evolving demands of artist schedules and touring activities.
• Remain attentive to artists' needs and overall well-being, providing thoughtful and proactive support.

Qualifications

• Approximately 4 years of experience in artist management, day-to-day management, the music or entertainment industry, or a closely related field.
• Strong understanding of the modern music industry, including artist development, touring, promotion and digital platforms.
• Excellent organisational, time management and multitasking skills, with the ability to manage competing priorities and deadlines.
• Exceptional written and verbal communication skills, with the ability to build and maintain strong professional relationships.
• Strong knowledge of social media platforms, digital content strategies and emerging trends.
• Demonstrated experience developing, managing and tracking budgets, with strong financial awareness and attention to detail.
• Proficiency in spreadsheets and other project management and organisational tools.
• Excellent problem-solving skills, sound judgement and the ability to remain composed under pressure.
• Proven ability to work independently, take initiative and exercise discretion while maintaining clear communication with management.
• Strong interpersonal skills, with the ability to collaborate effectively with artists, management teams and external partners while respecting established relationships.
• Flexible, hands-on and adaptable approach, with a willingness to support responsibilities at all levels.
• Willingness and ability to travel domestically and internationally and work flexible hours, including evenings and weekends, as required.
• Genuine passion for music, artist development and innovative approaches to artist management.
• Basic photo and video editing skills are a plus.

The Film & TV sync coordinator role will handle operational and clearance needs of Columbia Records’ Film & Television Sync department including data input, meticulous synch accounting, tracking contracts, maintaining financial documents, music clearance, interfacing with artist management and partner relationship management.

What you'll do:

• Seek approval and perform clearance duties including, but not limited to, music-intensive television shows, film festivals, documentaries, non-profits, live streams and live performances
• Manage financial reports and provide weekly updates on progress for the fiscal year
• Enter deal terms into Sony proprietary licensing system (GOLD) and work with Release Planning to create new ISRC codes for live performances, live streams and bespoke recordings
• Oversee maintenance of accurate records and department files including sample and side artist splits, publishing information, artist approval contacts and exclusivity notices
• Maintain multiple audio and assets libraries; adding metadata, tags and lyrics as needed
• Perform regular follow-up on pending deals and licensing requests; track launch/airdates for upcoming releases across all media
• Arrange department scheduling and travel
• Assist with music searches for creative briefs, as needed.

Who you are:

• 1-2 years of related experience
• Self-starter and incredibly detail oriented
• Exceptional organizational, interpersonal, communication, time management and problem-solving skills
• Ability to prioritize, multi-task and focus while working under demanding situations and in a fast-paced environment
• Ability to maintain a professional and positive attitude while working with multiple departments and external contacts
• Ability to make sound decisions and solve a variety of problems
• Familiarity with music licensing terms a plus
• Proficiency in presentation software (PowerPoint, Canva), Adobe Photoshop, and Microsoft Office/Google Suite a plus.
• The use of discretion and the maintenance of high levels of confidentiality is required.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 1 year of experience working in Music, media, entertainment consulting, media agencies, or similar industries.
• Experience in managing external partnerships (e.g., external client management).
  
• Ability to communicate in English and Bahasa Indonesia fluently to interact with stakeholders, clients and teams in the market.
  

Preferred qualifications:

• Experience with spreadsheet analysis, public presentations and data management.
  
• Demonstrated record of initiating and successfully managing artist and creator relationships and campaigns.
  
• Demonstrated understanding of DSP technological concepts, and music copyrights.
  
• Ability to interface with partners and to solve critical problems through analysis, and thrive in a fast-paced, fluid and collaborative environment.
  
• Demonstrated ability to consult and communicate cross-functionally and externally, and think strategically about complex issues and then to convert insights into straightforward, timely actions.
  

About the job

Our goal at YouTube Music is to make YouTube the best place for every music fan. More than 2 billion users come to YouTube each month to experience music. YouTube boasts the world's largest catalog of multi-format music content, including music videos, Shorts, other user-generated music content, Podcasts, and Live, with experiences spanning the YouTube Main app, the YouTube Music app, Living Room devices, and more.

The APAC Music Partnerships team is responsible for driving the in-market artist and label relations strategy, managing day-to-day engagement with creative partners, and advocating for YouTube’s ecosystem within the music community. Key responsibilities include executing high-impact artist campaigns, optimizing partner content performance, and providing strategic guidance on product adoption to enhance artist growth. The team also collaborates closely with cross-functional teams on marketing initiatives and platform features, ensuring seamless support for partners and addressing industry-specific escalations.

Responsibilities

• Serve as primary contact for Tier-1 Indonesian labels and artists, leading regular meetings on strategy, best practices, business updates, and key YouTube events (e.g., Masterclasses).
• Host business reviews and act as the local industry subject matter expert to identify growth opportunities, issues, and market trends.
  
• Track priority releases, advocate for partners internally, and lead cross-functional music teams to prioritize and execute promotional support plans.
  
• Support music licensing, distribution agreements, and label authorizations for portfolio Tier-1 partners.
  
• Collaborate across Legal, GAAP, Product, Engineering, and Marketing to drive business processes, resolve strategic escalations, and optimize operations in Indonesia's vertically integrated market.

We are seeking an Assistant to join our close-knit Writer & Publisher Relations team in London, managing publisher and writer client accounts and serving as an administrative point of contact for related queries.

The Assistant will handle a wide range of administrative tasks relating to the management of Kobalt's existing client base and respond to internal and external questions concerning the administration of our clients through our centralised CRM platform.

This role will suit a detail-oriented, confident and flexible team player with strong communication skills who is comfortable working with senior colleagues and external clients.

What You'll Do

• Provide support to the Writer & Publisher Relations team with scheduled administrative tasks, as well as responding to client queries via Zendesk, helping to prioritise the needs of Kobalt's 6,000+ clients.
• Ensure Kobalt has all relevant information concerning existing compositions prior to signing new agreements.
• Assist with client agreement onboarding and catalogue ingestion.
• Maintain and optimise client account information, ensuring Kobalt is well-positioned for efficient catalogue registration, royalty collection and ongoing administration throughout our clients' publishing and administration agreements.
• Work cross-functionally with Kobalt's Operations department to support the accurate production and distribution of client royalty statements.
• Develop and maintain a thorough understanding of Kobalt's services, internal systems and operations.
• Respond to internal and external administrative queries accurately and efficiently, ensuring issues are appropriately followed through to resolution.

What You'll Bring

Preferred:

• Previous music administration and/or music publishing experience is preferred.
• Strong organisational and prioritisation skills, with the ability to remain calm under pressure and complete tasks accurately and efficiently.
• Excellent written and verbal communication skills, with fluency in English.
• A detail-oriented approach and a commitment to maintaining accurate client information and records.
• An adaptable and collaborative mindset, with confidence working in a fast-paced and evolving environment.
• Confidence communicating with senior colleagues, external clients and internal stakeholders.
• A high level of trust, discretion and integrity when handling confidential information and materials.

Additional Skills That Could Add Value:

• Previous experience working with client accounts or providing administrative support in a client-facing environment.
• Experience using Zendesk, CRM platforms or similar client management systems.
• An understanding of music publishing administration, catalogue registration or royalty collection.
• Experience working across multiple teams to resolve client queries or administrative issues.

WHO WE'RE LOOKING FOR

The Artist Agreements & Clearances Manager is a cross-company role responsible for securing and managing artist agreements, releases, and content clearances in support of production and distribution across the Recording Academy and its affiliates. In this position, you will be a key liaison between internal stakeholders, artists, managers, labels, publishers, and legal teams, supporting events, series, exhibits, GRAMMY Studios programming, and expanding organizational objectives. You are a detail-oriented professional with a genuine passion for music and the music industry. You excel at building and maintaining strong relationships, can balance creative needs with legal and company requirements, and are calm under pressure. You have a collaborative spirit and service mentality.

WHAT YOU'LL DO

Artist Releases & Agreements

• Draft, negotiate, execute, and manage artist agreements and releases across all Recording Academy and affiliate productions, ensuring timely execution for live and pre-recorded content.
• Maintain organized records of all agreements, including rights granted, restrictions, and obligations.
• Partner with internal stakeholders to ensure content usage plans and artist negotiations are accurately reflected in contractual terms.

Sync and Misc. Clearances

• Secure synchronization rights and related clearances for music and content use across all Recording Academy and affiliate platforms.
• Coordinate with record labels, publishers, PROs, and other rights holders to obtain necessary licenses.
• Track and manage rights by territory, media, term, and usage to ensure compliance.
• Oversee the license lifecycle, including payments, amendments, extensions, expirations, and archiving
• Troubleshoot and resolve clearance issues under tight production timelines.
• Support additional clearance needs, including artwork, likeness, podcast, and other media usage.

Cross-Functional Collaboration

• Work with internal stakeholders early in the process to assess and address clearance, release, and agreement needs.
• Serve as a primary point of contact for all artist-related contractual and clearance matters.
• Clearly communicate requirements, risks, and timelines to internal and external stakeholders.

Process & Systems Management

• Refine workflows for outreach, negotiations, contract execution, and rights tracking.
• Maintain and improve systems for documenting, tracking, and reporting rights and permissions.
• Keep standardized clearance process resources current and accessible.
• Identify opportunities to streamline processes, improve efficiency, and mitigate risk.

Risk Management & Compliance

• Ensure content is cleared prior to distribution across all platforms.
• Flag risks and escalate issues appropriately.
• Stay current on music rights, licensing practices, and industry standards.

SKILLS & EXPERIENCE

• Bachelor’s Degree required.

• 5+ years’ experience in music business affairs, content clearance, and music publishing.

• Paralegal experience and/or the ability to draft and review content licensing agreements and negotiate terms with knowledge of how smaller negotiations affect big-picture relationships.

• Established relationships with record labels, music publishers, and artist management.

• Proficiency in Spanish and/or Portuguese preferred.

• Exceptional organizational skills, attention to detail, and comprehensive follow-through.

• Flexibility to succeed in a fast-paced production environment with tight deadlines.

• Ability to manage multiple projects proactively and independently while providing cross-company support.

WHAT THIS ROLE WILL DO

• Set Up and Break down of Band and Event Equipment
• Cabling and patching / working together with the entire crew as a team
• Audio adjustments, maintaining safe audio levels. While providing a professional mix
• Audio Control Boards operation
• Oversee visiting audio techs, especially during shows
• Responsible for Protecting /Maintenance and repair of Audio equipment
• Assist with Production throughout the House as needed
• Ensure proper care and handling of all audio equipment
• Interact with visiting production crews to ensure a successful show
• Distribute or create audio plans
• Oversee and operate systems pertaining to audio throughout the entire venue
• Ensure Special Events audio needs are scheduled and met and executed with the utmost profession attitude
• Maintain a relationship with local & National Audio Vendors Maintenance and repair of sound, light and stage equipment
• May assist the Stage Manager with show passes
• Assist lighting crew with stands, microphones, cables, etc.
• Assist with any Special Events operations

WHAT THIS PERSON WILL BRING

Required:

• 3 years minimum Tour and Stage Production experience
• Experience in stage lighting, pro audio systems and basic video systems
• Ability to handle multiple projects simultaneously
• Proficiency with all Microsoft applications
• Must possess superior interpersonal communication and organizational skills
• High School Diploma

Preferred:

• College Degree

Physical Demands/Working Environment:

• Must be able to lift up to 75 lbs
• Work in an environment with moderate to loud noise level

Job Summary

The Contract Administrator will work closely with legal, operations, accounting and production teams to review artist, venue, co-promotion, vendor, locations and sponsor agreements. Additionally, this position will work closely with Manager of Contract Administration and/or accounting team to process wire requests and deposits for artists and venues. The Contract Administrator will review venue insurance requirements per contract obligations and ensure needs are met on an event-by-event basis.

Essential Functions

• Manage the full lifecycle of Special Events agreements, including drafting, issuing, negotiating, reviewing, executing, and maintaining venue license agreements.
• Draft, review, and administer ancillary agreements, including vendor agreements, data-sharing agreements, preferred catering agreements, and other event-related contracts.
• Collaborate with Sales, Finance, Legal, and other internal stakeholders to ensure accuracy of event details, contractual terms, and operational requirements.
• Review, collect, and approve certificates of insurance and related compliance documentation from clients, vendors, and third-party contractors.
• Develop, implement, and continuously improve contract administration processes, workflows, and communication channels between field teams and corporate offices.
• Maintain accurate and organized event files, ensuring all contracts, amendments, insurance documents, and related records are current and properly archived.
• Train and mentor new employees on contract administration processes, systems, and best practices.
• Serve as a primary point of contact for clients regarding contractual requirements, event documentation, and venue policies, ensuring timely and professional communication.
• Support business operations initiatives by identifying process improvements, enhancing reporting capabilities, and driving operational efficiencies across the Special Events division

Required Qualifications

• High School Diploma or its equivalency (BA/BS Degree Preferred)
• 2-4 years Of related work experience
• Paralegal, legal experience preferred
• Basic knowledge of contract administration and legal language
• Strong attention to detail and highly organized
• Ability to compare/analyze documentation
• Strong written and verbal communication skills
• Knowledge of Microsoft Office programs (Excel, Outlook, Word) and Adobe software
• Ability to prioritize, multi-task and perform well under pressure
• Interest/knowledge of music industry preferred

You will manage relationships and business operations with all assigned accounts across a variety of developing and established business models  You will work with these partners on a global scale to maximize opportunities for our artists with the goal of increasing market share and revenue.  

Here you’ll get to:

• You will act as the account lead in the US and globally for assigned accounts. You will implement our commercial deals and improve opportunities to grow the customer base and income.
• You will support senior management across ad hoc projects (i.e., new accounts, cross-functional assignments, etc.)
• You will understand all points of WMG’s commercial agreement with each assigned account. You will ensure they are accurately followed through active communication with both in-house and external parties.  
• You will coordinate and develop strategies with key partners across WMG, including labels, affiliates where assigned accounts have meaningful presence, and central teams. This will support each team in improving platform and in-service opportunities, resulting in increased market presence and on-platform activity.  
• You will maintain strong knowledge of partner’s goals and business strategies and communicate information to leadership, labels, business development, and analysis teams via regular updates, quarterly business reviews, and other forms of communication
• You will regularly update assigned accounts on new releases and catalog changes. You will also help WMG and Partner operational teams to ensure WMG repertoire is available on the platform.
• Collaborate with teams from Finance, Growth Initiatives, and Tech. Ensure reporting is accurate, received, and up to date for every assigned account.
• Collaborate with Business Development by using daily account knowledge to advise on the partner's current state. Provide forward-thinking topics to support WMG and our labels in negotiations.

About you:

• You have a minimum of 5+ years experience with a range of Commercial Music, Marketing/Sales, and Account Management
• You can work independently and manage time efficiently.
• You have strong communication skills and can work with various levels of stakeholders
• You are experienced with and/or interested in new, emerging categories of music consumption as well as user generated/ad supported platforms.
• You have the ability to be creative, goal-oriented, and a flexible team player.
• You are passionate about music and understand the current music landscape.

We’d love it if you also had:

• You are highly proficient in Microsoft Office and Google’s suite of tools.
• You are a problem solver with strong analytical and negotiation skills.
• You have experience diving into data and using it with purpose.

As the Senior Director, Commercial Partnerships, you will play a key role in strategy for growing Sony Music Nashville's artists across DSPs and commercial partners. You'll secure visibility and editorial support, build campaigns that drive discovery and streaming growth, and help develop new revenue opportunities. Reporting to the SVP, Commercial Partnerships, you'll be a primary point of contact for key partners and a strategic voice across the label.

What you'll do:

• Own and deepen relationships with DSP and commercial partners to maximize exposure for priorities
• Lead pitching strategy for new releases and current priorities, using internal data to build compelling cases for editorial, marketing, and programming support.
• Build playlist and campaign plans that grow fans for new and established artists, both on streaming services and beyond them.
• Help execute commercial campaigns that add revenue on top of streaming for artists and the label.
• Weave artist and partner opportunities around key cultural and country-format moments such as CMA Fest, holiday, and tentpole releases.
• Work efficiently with other departments to align strategy and goals for our artists and releases.
• Act as an ambassador for the SMN roster internally, with management, and with partners.
• Track and report on campaign performance and manage budgets where applicable.

Who you are:

• 8+ years of music industry experience across streaming, editorial, playlisting, partner relationships, and/or commercial or retail partnerships.
• Established relationships with key DSP and commercial partners.
• Strong analytical skills. You're comfortable with streaming and consumption data (e.g., Luminate, platform analytics) and can turn insights into strategy and pitches.
• Commercially versatile across formats: streaming, physical, D2C, and retail.
• A strategic thinker who can also execute, managing multiple priorities in a fast-moving release schedule.
• A collaborative, positive leader who influences across teams and with senior partners.
• Knowledge of and passion for country music and the Nashville community is a plus.

Roc Nation Distribution is seeking a Director of Streaming & Playlist Strategy. Reporting into the commercial leadership team, this role is responsible for the day-to-day execution of streaming strategy across Roc Nation Distribution's roster. You will own playlist pitching, DSP relationship management and streaming marketing campaigns that drive discovery and consumption growth.

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The ideal candidate lives and breathes the editorial playlist ecosystem, is fluent in streaming data and communicates regularly with platform partners to ensure our distributed labels, artists, and repertoire are top of mind for every opportunity.

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Responsibilities:

• Build and manage working relationships with DSP/streaming service programmers (Spotify, Apple Music, YouTube Music, Amazon Music, Pandora, Tidal, etc.), executing on storytelling and pitch strategy in collaboration with the commercial account lead. Leverage plot, marketing narratives, cultural capital and data to deliver against targets and goals while coordinating all necessary asset collection and pitch administration
• Partner with distributed labels and commercial counterparts to develop go-to-market streaming plans, delivering required assets on time and presenting performance recaps using internal dashboards and data tools. Translate data insights into actionable recommendations, strategy adjustments, and weekly reporting
• Query and interpret streaming data points relevant to account relations and artist/manager expectations, using these insights to inform strategic next steps for growing records across platforms. Maintain a weekly priority focus list informed by user behavior and consumer data
• Analyze the demographics behind streaming partners' playlist programming and artists' fan bases; based on release timelines and available intelligence, develop and communicate playlist targets and streaming projections
• Help develop marketing tools and communications—both internal and external—that surface priority content, assets, and campaign drivers to key contacts in a consistent, near real-time manner
• Identify, secure, and oversee promotional opportunities within partner ecosystems, including content capture activations, launch events, and premium placements
• Collaborate with marketing and social media teams to build partner currency through social media tagging, playlisting, and creative use of partner platforms and toolkits to support artist partnerships
• Stay deeply immersed in the cultural pulse and relevance of each artist within their respective scenes, conveying what is meaningful for account relations and benchmarking artist/manager expectations
• Create and distribute weekly partner updates highlighting playlist adds, growth areas, and upcoming priority release opportunities. Work with distributed label partners to ensure they consistently deliver concise, meaningful updates for the commercial team
• Scout new third-party partners that can amplify and promote releases; work with existing partners to develop new promotional avenues and raise their profiles

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Qualifications:

• 5+ years of music industry experience with a focus on streaming strategy, digital marketing, consumer-driven promotion, or commercial music sales
• Demonstrated experience strategizing and executing streaming or digital marketing campaigns, including pitching proposals to DSPs or prospective partners
• Proficiency in navigating partner dashboards (Spotify for Artists, Apple Music for Artists, YouTube Analytics, etc.) and the ability to adapt to new data tools; strong command of user behavior analytics
• Tech-savvy with a deep understanding of current and emerging cultural, musical, and sub-genre trends across the streaming landscape
• Ability to champion Roc Nation Distribution's roster across multiple departments—including A&R, Digital, Finance, International, Legal, Marketing, Promotion, and Commercial—on a daily basis
• Proven ability to build and maintain strong relationships across the music and streaming industries, with a "partner first" mindset
• Strong analytical skills with the ability to clearly communicate strategy, results, and market conditions that drive project growth and optimization
• Solid understanding of the streaming landscape and how to optimize content positioning across platforms
• Excellent interpersonal, teamwork, and communication skills, including adaptability, personal effectiveness, and the ability to establish quick rapport

AXS is seeking a Graphic Design Specialist to join our Carbonhouse team in Charlotte, NC. This role will support the creative department by assisting in the efficient management and execution of various design-related tasks for internal and client-based work.

What Will You Do?

• Assist creative department with assembling, uploading and organizing design assets.
• Mock up assets for digital templates.
• Design a variety of digital assets for social media and web.
• The design specialist will assist web designers in working with clients on their website design and may take on their own client design projects as needed
• Prepare print and branding colleterial, as needed.
• Prepare Email Templates.

What Will You Bring?

• AA/AS Degree (2-year) (BA/BS Degree Preferred)
• 1+ years experience of graphic design, internship, freelance experience or equivalent college degree
• Competency in Figma.
• Proficient in Adobe Creative Suite: Photoshop, Illustrator, InDesign.
• Ability to multi-task different projects in a fast-paced environment in an organized manner.
• Excellent skills in typography, branding and layout.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

The General Manager is responsible for overall management, promotion and operation of the facility including booking, finance, marketing, staffing, production maintenance and all related operations.  Duties include providing leadership and direction to subordinate operating departments, management of staff, coordination and execution of plans and directives, and acting as liaison with corporate staff, industry associates, governing agencies, communication media and the general public.

Essential Functions

• Responsible for recruiting, hiring, training, supervising, compensation, succession planning and evaluating management, administrative, and supervisory staff. Determines and establishes organizational structure and personnel staffing requirements. Assures the development and maintenance of employee job descriptions, duties, responsibilities, and performance standards for all positions with provisions for timely and effective employee performance evaluations.
• Plans, organizes, coordinates and directs all activities and personnel. Engaged in maintaining and operating the facilities. Evaluates existing policies and procedures and recommends improvements for the facility and/or improve the efficiency and safety of operations.
• Oversee development of annual operating calendar, activities schedule, dates and hours of operations, projections for attendance and revenue.
• Prepares, implements and monitors a detailed program budget. Supervises cost accounting required of assigned events to include facility rental, box office fees, house equipment rentals, supplies and services purchased, event supervision, ushers, ticket takers, ticket sellers, security officers, announcers, parking attendants, stage managers and stage crew.
• Prepares and maintains required reports/records for the city and/or the management firm.
• Provides for control of day-to-day operations, assuring the coordination of plans, programs and events and conducts post event operational and financial review and analysis.
• Ensures that all production/operations are conducted in accordance with applicable local, state and federal regulations such as OSHA and CalOSHA requirements.

Required Qualifications

• BA/BS Degree (4-year)
• 10+ years Of related work experience, Experience and knowledge in overseeing physical venue, Experience with management, leadership and conflict resolution.
• Must have management experience and exceptional leadership abilities
• Must have proven track record of developing and managing budgets.
• Computer savvy and proficient in Microsoft Office (Word, Excel and Outlook.
• Self-motivated with the ability to work in a fast paced environment
• Excellent written, listening and verbal communication skills.
• Must be creative, detail-oriented person with an outgoing personality
• Knowledge of music industry preferred

As The SSL Ticket Operations Coordinator, You Will…

Reporting to the Manager of SSL & Ticket Operations, the Coordinator will be primarily focused on processing SSL (Stadium Seat License) transactions, handling collections, and maintaining database integrity.

More Specific Responsiblities Include, But are Not Limited To...

• Primary responsibility is to handle SSL collections outreach, customer service and default notifications
• Process SSL deposits and payments for SSL holders
• Responsible for creating, verifying, and processing refinance, transfer, and termination contracts
• Approve, countersign and process all SSL transfers
• Sell on specific year’s default event to keep track of outstanding balances in future years for both SSL and season ticket member clients
• Calculate interest for accounts who would like to pay their SSL in full
• Interact with both the Rams and Chargers for account updates as needed
• Assist in annual invoice setup

We'd Love to Hear from People With...

• Bachelor’s degree or equivalent experience
• 1+ year working in a sports/entertainment environment preferred
• Team player with ability to work accurately and independently
• Strong attention to detail
• Experience with Google Suite, Microsoft Office, & Archtics is a plus
• Ability to manage time and multiple tasks

Compensation: $25.00 - $32.00 per hourLocation:    Inglewood, CA (On-site)

1010 WINS is looking for a digital journalist with strong news judgment, sharp social instincts and a passion for visual storytelling. This role will focus on turning breaking news, reporter content and broadcast material into engaging digital content for Instagram, TikTok, Facebook, YouTube, LinkedIn, Snapchat, Threads and X. The ideal candidate understands how people consume news on social media, can quickly identify the strongest angle in a story, and knows how to make content feel native to each platform while maintaining high journalistic standards.

The anticipated starting salary range for New York-based individuals expressing interest in this position is $20.00/Hr.-$25.00/Hr.

Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.

Audacy offers full time employees with a comprehensive benefits package to include:  health care coordinator, medical, dental, vision, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, vacation, personal, parental, volunteer), 401(k) retirement plan, discounted employee stock purchase, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

Responsibilities

What You'll Do:

• Produce short-form videos, graphics, photos and infographics from broadcast reports, reporter assets and breaking news, primarily using Canva
• Monitor broadcast rundowns, AP Newsroom, Bloomberg, press releases, social media and other news sources to identify strong local, national, political and trending stories
• Work closely with digital producers, broadcast editors, anchors and field reporters to gather video, photos, audio and other assets
• Source additional visual material from Getty, AP Newsroom, Citizen, Bloomberg and other approved third-party sources
• Verify content and ensure all material meets station editorial standards, copyright requirements and media licensing rules
• Write sharp, engaging social copy and headlines tailored to each platform
• Publish and schedule content using Sprinklr across Instagram, TikTok, Facebook, YouTube, X, LinkedIn, Snapchat and Threads
• Apply accurate photo, video and source credits
• Respond quickly to breaking news and changing newsroom priorities
• Identify opportunities to turn reporter coverage into stronger social and digital content
• Write and publish web stories when appropriate, including content supporting newsletters and other digital initiatives
• Contribute ideas for recurring social franchises, original video and new ways to grow audience and engagement

Qualifications

More About You:

Desired Characteristics:

• Experience using Canva for social video and graphics
• Experience with Sprinklr or similar social publishing tools
• Familiarity with AP Newsroom, Bloomberg, Getty, Citizen and other newsroom content sources
• Experience working in a broadcast, digital or breaking-news newsroom
• Understanding of social media analytics and how performance can help guide editorial decisions
• Experience publishing stories in a digital content management system
• Strong instinct for trending, visual and highly shareable stories
• Willingness to experiment with new formats and platforms
• Genuine interest in how younger audiences discover and consume news
• Curiosity, creativity and a desire to help build something that is still evolving

Required & Preferred:

Qualifications:

• Strong news judgment and a commitment to accuracy, verification and journalistic standards
• Experience creating short-form video and visual content for platforms including TikTok, Instagram Reels and YouTube Shorts
• Strong writing and copywriting skills, including the ability to quickly identify the strongest hook in a story
• A strong understanding of major social platforms and what works on each one
• Ability to work quickly and calmly in a fast-paced breaking-news environment
• Strong communication and collaboration skills
• Knowledge of New York City, the Tri-State area, major national news, politics, culture and current events
• Understanding of copyright, asset licensing and proper attribution
• Ability to work independently while collaborating closely with a larger newsroom
• Availability to work evenings, weekends and holidays as required

A Music Hall VIP Host will receive hourly pay plus commission based upon sales made, doing so by giving concert information, upselling VIP packages, and communicating with crew members and clients to ensure that guests always receive highly personalized services with the top tier standards to create unique and memorable concert experiences.  

WHAT THIS ROLE WILL DO

• Maintain line of sight/atmosphere control by circulating through your work area during shift  
• Follow House of Blues safety, health, and sanitation standards  
• Assist other employees as needed  
• Follow opening and closing procedures, checking out with manager on duty  
• Adhere to all HOB policies and procedures
• Cash handling; bank procedures (cash pull/check out) and payment processing (on point of sales terminal) for both cash and/or credit transactions
• Required to occasionally work special events scheduled within the venue
• Sell Opera Boxes, bottle service and reserved stools in advance of every show and maintain monthly sales goal
• Be present at shows to upsell available VIP inventory to concert patrons
• Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue, including concert times, available parking, etc.
• Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage, building strong relationships
• Coordinate operations on night of shows with Ops Director, servers, and security to execute nightly VIP setup  
• Ensure guests are always receiving highly personal service  

WHAT THIS PERSON WILL BRING

Required:

• Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa  
• Attention to detail  
• Positive attitude  
• Teamwork; work well with others, in a high-volume and sometimes stressful environment  
• Keep a clean, well-groomed appearance  
• Punctual attendance with a flexible schedule including nights and weekends  
• Tolerance of all cultures, music, and art forms
• Working knowledge of high-end restaurant operations and/or VIP night club operations and high-end guest relations
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills

Preferred:

• High School Diploma or equivalent
• Experience in a high volume, fast paced work environment
• Cash handling experience
• Point of Sales knowledge, preferably MICROS

Physical Demands/Working Environment:

• Willing to commute to downtown area (discounted $7 parking available daily)  
• Working environment is fast paced, can be hot, and/or loud  
• Position requires extended periods of prolonged standing and/or working on your feet
• Must be able to lift or move up to 25 lbs. using proper lifting techniques

We are seeking an experienced Assistant to support a seasoned, high-volume agent in our Music Department as well as support the Agency’s top tier music client roster. The position requires a communicative and thoughtful individual who can take initiative while learning on the job.

Duties

• Generating deal memos, itineraries, contracting, and reports
• Tracking ticket counts, contracts, deposits, and finals
• Invoicing and accounting
• Communicating with high-profile buyers, promoters, and managers while understanding the importance of confidentiality and professionalism
• Assist with special projects, research, and compiling information, as needed

Skills And Qualifications

• Strong organizational skills: impeccable ability to multi-task and prioritize work to meet deadlines
• Strong attention to detail: resourceful, proactive, reliable, trustworthy, and assertive
• Impeccable follow-through: the ability to initiate projects, develop timelines, and meet deadlines
• Ability to maintain discretion and a high level of confidentiality

Education And Experience

• BA/BS from an accredited University or College
• 1-2 years of professional experience in the music industry
• Prior agency and/or management experience is a plus
• Proficiency in Microsoft Office and Google Workspace
• Proficiency in Opus is a plus

Golden Globes is seeking a VP, Events Production to lead the strategy, planning, and execution of the full portfolio of events that extend the Golden Globes brand beyond the annual awards telecast, as well as support other Dick Clark Productions (“DCP”) events. This newly created role is designed to meet the growing volume and ambition of the Globes’ and DCP’s year-round events calendar — including Golden Week programming, ancillary awards-season events, curated bespoke experiences, and large-scale partner and brand activations.

Reporting to the President, Golden Globes, this role will build and lead the production infrastructure — team, vendors, budgets, and process — needed to deliver a consistently elevated, on-brand experience across every Golden Globes and DCP touchpoint outside of the core show production. This is a highly visible, builder role for an event production leader who wants to shape what the Golden Globes brand looks and feels like in every room it shows up in.

The ideal candidate is a highly creative, operationally excellent, and entrepreneurially minded production leader with a passion for delivering world-class experiences at every scale — from an intimate nominee dinner to a large branded activation. This role requires a confident, collaborative professional who thrives in a fast-paced, high-stakes environment and brings a robust network of industry contacts, vendors, and technical talent.

Scope of Portfolio

This role is dedicated to Golden Globes event production, owning four connected programming pillars, with support for other DCP events, distinct from — but closely coordinated with — the core awards show production team:

   Golden Week

  The multi-day arc of programming that surrounds the ceremony — nominee celebrations, press days, official partner dinners, talent gifting experiences, and other flagship moments that         build anticipation and extend the show's visibility across the week.

   Ancillary Awards-Season Events

   FYC events, nominee and press receptions, satellite and press-tour events, and other awards-season touchpoints that keep the Golden Globes brand present throughout the season, not      only on show night.

  Curated Bespoke Experiences

  Smaller-footprint, high-touch events — intimate dinners, talent and press experiences, VIP moments — that require a different production posture than a large show: white-glove, brand-         forward, and highly curated.

  Large-Scale & Partner Productions

  Big-footprint events outside the annual telecast — brand and sponsor activations, live experiences, and new event formats — that grow the Golden Globes' presence, revenue, and               cultural relevance year-round.

Key Responsibilities

Portfolio Leadership & Strategy

• Own the end-to-end events production strategy for all Golden Globes events outside the core awards telecast, including Golden Week, ancillary awards-season events, bespoke curated experiences, and large-scale partner productions.
• Build and manage the annual events calendar and roadmap across the full portfolio, sequencing overlapping workstreams throughout awards season and beyond.
• Partner closely with the awards show production team and the President, Golden Globes to ensure brand, creative, and experiential consistency across every Golden Globes touchpoint.
• Identify and pitch new curated, bespoke, and large-scale event formats that extend the Golden Globes brand, deepen partner relationships, and open new revenue opportunities.

Production Execution

• Own the full production lifecycle for each event in the portfolio: concepting, pre-production planning, vendor management, on-site execution, and post-event wrap and reconciliation.
• Lead production for multiple simultaneous events of varying scale and format — from intimate bespoke dinners to large branded activations — each with its own creative brief, budget, and stakeholder set.
• Oversee all production elements, including venue logistics, staging, lighting, video, scenic design, catering, credentialing, and technical operations, calibrated to the scale and tone of each event.
• Establish and enforce production timelines, run-of-show documents, call sheets, contact sheets, and credentialing systems appropriate to each event type.

Financial & Vendor Management

• Develop and manage production budgets, P&Ls, and cost reporting across the full portfolio; partner closely with Finance on budget submission and reconciliation.
• Manage and grow a network of external vendors, production partners, talent teams, and technical crews; identify, evaluate, and onboard new partners to support the growing volume and variety of events.
• Negotiate vendor and production contracts, balancing cost discipline with the elevated experience the Golden Globes and DCP brands require.

Cross-Functional Partnership

• Partner with the sponsorship team to design and execute sponsor activations and branded event experiences that fit naturally within Golden Week and the broader ancillary calendar.
• Collaborate cross-functionally with sponsorship, PR, legal, business affairs, and talent relations to align all production elements with brand and business objectives.

Required Qualifications

• At least 8+ years of experience in live event production, with significant experience producing events across a range of scales — from intimate curated experiences to large-scale productions.
• Demonstrated expertise overseeing full production operations, including budgeting, vendor negotiation, on-site logistics, and technical production.
• Proven ability to lead multiple concurrent productions of varying scale and format in a fast-paced, deadline-driven environment.
• Strong network of industry contacts, including vendors, crews, staging, lighting, catering, and AV production partners.
• Excellent financial acumen, with experience managing large production budgets and P&Ls.
• Exceptional organizational skills and meticulous attention to detail, with the ability to hold a high bar for quality across events of very different footprints.
• Outstanding written and verbal communication skills, with the ability to present confidently to senior leadership, partners, and external stakeholders.
• Willingness and ability to travel and work extended hours, including evenings and weekends, during awards season and peak production windows.
• Demonstrated understanding of the Golden Globes brand and a deep appreciation for the entertainment and awards-season landscape.

Preferred Qualifications

• Experience producing intimate, high-touch, or bespoke brand experiences in addition to large-scale events.
• Existing relationships within the Hollywood awards community, studios, and network/streamer partners.
• Experience working in a media company or entertainment production environment.
• Prior people management experience, with a track record of building and developing production talent.

POSITION SUMMARY:  Assists AVP, Creative and Executive Director Creative as well as the Creative team by performing the tasks outlined below.

-

FUNCTIONS OF THE JOB

• Provide administrative and clerical support to department leadership and Creative department.
• Manage calendars, schedule meetings, reserve meeting space, and coordinate virtual meeting logistics.
• Prepare, proofread, format and distribute correspondence, reports, presentations, spreadsheets, and other business documents.
• Organize and maintain electronic and physical records and filing systems in accordance with established practices.
• Coordinate travel arrangements and itineraries and prepare expense reports and related documentation.
• Process routine invoices, purchase requests, departmental forms, and other administrative transactions as assigned.
• Receive and route telephone call, emails, mail visitors, and routine inquiries to the appropriate individuals.
• Assist with meeting preparation including agendas, materials, notes, and follow-up tracking.
• Maintain departmental databases, trackers, contact lists, and recurring reports with accuracy and attention to detail.
• Order and maintain office supplies and coordinate routine vendor and facilities request.
• Schedules affiliates to use the Atlanta Office writer’s room

• Supports a variety of special events (Panels, R&B Hip Hop Awards, Holiday Dinner, Trailblazers & Employee Appreciation Day) with general administrative tasks.
• Regular attendance.
• Other duties as assigned.
• Supports our BMI Core Values and cultivates a culture of diversity and inclusion.

POSITION QUALIFICATION REQUIREMENTS

Education: Bachelor’s Degree or equivalent preferred

Experience:  Minimum one 2 years of administrative and office support experience.

Skills and Abilities:

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.
• Experience working with and maintaining database systems and reports, as well as word processing and spreadsheets.
• Able to establish a constructive and informative relationship with employees, management, writers, and publishers.
• Ability to interact professionally with a diverse employee population, and with all levels of staff and management.
• Able to work independently and with good judgment.
• Attention to detail.
• Ability to prioritize multiple assignments to meet deadlines.
• Strong typing and proofreading skills.
• Working knowledge of the music industry.

The Venue Nation Analytics team is looking for a talented intern to support Food & Beverage (F&B) analytics across our owned and operated venues. This role will be responsible for data quality, business intelligence reporting, creating and maintaining dashboards, and post-event recap completeness. This is a paid internship that will be expected to start as soon as possible in 2027 on part-time hours (10-20 hours a week). The student would then move to a full-time role in the summer (40 hours) for 12 weeks. At the end of the summer, the student would then close out the year by going back to part time as the school year started again. Hours within the school year are flexible based upon the student’s schedule. This is an in-person role at our Chicago offices in Fulton Market.

Responsibilities:

• Support Food & Beverage team with ongoing analyses, including custom data requests, tour insight reports, research requests, testing recaps, and data quality checks.
• Organize and maintain Post-Show Event Recap data to ensure timely and accurate event-performance reporting.
• Assist in creating and maintaining data dictionaries, business definitions, and related documentation to improve data accuracy and usability.
• Review and resolve AI-assisted data-cleansing outputs, escalating exceptions or ambiguous records as needed.
• Assist with Tableau dashboard and dataset maintenance.

Qualifications:

• Pursuing or completing a bachelor’s degree in the following subjects: Computer Science, Data Science, Economics, Accounting, Finance, Business Administration, or related major required.
• Must have completed or in process of completing junior year coursework.
• Must have strong working knowledge of Microsoft Excel, including Lookups, Pivot Tables, Nested Formulas, and Logical Formulas.
• Must have a positive attitude, the ability to communicate within all levels of the organization, and the ability to manage multiple tasks simultaneously.
• Experience with Tableau and data visualization a plus.
• Coursework in and/or understanding of relational database fundamentals, data warehouses, and basic SQL are a plus.
• Experience leveraging LLM’s to help make day-to-day tasks more efficient.
• Passion for Live Music is a must.

If the above description sounds like you and fits your background, please contact micheleburgess@livenation.com.

The Sales Manager drives revenue across this exciting new opening along the Williamsburg waterfront in the landmark Domino Sugar Factory. The property will include two distinct concepts working both as separate businesses and harmonious  both a 750-capacity music venue and neighborhood Italian restaurant. They are responsible for private events, client buyouts, and experiential activations from first outreach through contract, execution, and post-event reconciliation, carrying individual event P&Ls and revenue targets for both spaces. Working closely with the Sr. General Manager, Finance Manager, and the venue and restaurant operations teams, they move signed business into clean operational handoffs, and maintain the forecasting and pipeline reporting.  

RESPONSIBILITIES

Sales Strategy & Goal Setting

• Develop and execute comprehensive sales strategies and outreach plans to meet annual revenue targets across music venue and restaurant operations.
• Establish revenue goals, pricing structures, and sales forecasts in coordination with executive leadership.
• Analyze market trends and competitor activity to adjust sales tactics and maximize venue profitability.

Private Events, Corporate Accounts & Sales Execution

• Proactively source, negotiate, and close private events, corporate buyouts, and third-party activations across both spaces.
• Manage full sales pipeline, contracts, BEO creation, individual event P&Ls, and post-event financial reconciliation with Finance and Ops teams.
• Cultivate preferred vendor partnerships and drive ancillary spend through upselling amenities and services.
• Lead and oversee the events manager to support event strategy, coordination, and execution.
• Manage the contracted partner company responsible for driving private events business, maximizing event volume and sales output.

Requirements

• 3–5+ years of experience in sales leadership and event management within high-volume hospitality, live music, or entertainment concepts.
• Proven track record of pitching, negotiating, and closing high-value corporate accounts and private buyouts to consistently meet revenue targets.
• Strong local network and active client relationships across corporate, agency, and event industries.
• Exceptional leadership, communication, event P&L management, and organizational skills.

iHeartMedia’s sales leadership is seeking a dynamic Digital Account Director. This position is responsible for developing and maintaining strategic advertising partnerships with digital advertising agencies and advertisers in the Midwest. Successful candidates must be motivated, enthusiastic, self-starters able to work effectively both independently and in a team environment.                                                                            

What You'll Do:

• Manage and proactively sell to digital advertising teams at agencies and brands.
• Meet quarterly and annual revenue goals against iHeartMedia’s digital product portfolio (streaming audio, podcasts, video, display, social platforms and custom marketing programs).
• Drive mindshare and market share gains across agencies through consistent and strategic coverage plans.
• Develop presentations to brands and agencies designed to sell marketing solutions.
• Work closely with internal stakeholders to maximize advertising revenue, including product marketing, research, account management, and more.

What You'll Need:

• 4 years+ Digital advertising sales experience
• Bachelor’s degree
• Strong interpersonal skills and collaborative attitude
• Robust network of agency and client relationships
• Must be knowledgeable and savvy with digital and social platforms; knowledge of podcasts a plus
• Proven track record of reaching sales targets and revenue goals
• Strong existing network of agency/brand contacts and relationships

What You'll Bring:

• Respect for others and a strong belief that others should do this in return
• Confidence to prospect and quickly build rapport with customers
• Knowledge of the media industry and related sales processes
• Desire to broaden sales capabilities and knowledge base
• Accountability for your own work and a desire to provide guidance to new team members
• Ability to build a territory plan or account approach
• Objective judgement and prior experience to solve business problems
• Strong written and verbal communication, comfortable applying active listening and influencing skills to drive sales
• Understanding of impact of your own efforts to meet sales quotas

As an Auditor for the Licensing department, you will be responsible for scheduling and conducting audits of ASCAP licensees to ensure compliance with terms of licensing agreements and that licensees have reported information completely and accurately. You will conduct audits of licensees across a broad spectrum of businesses which may include radio stations, hotels, theme parks, cable companies and streaming services.

These audits produce additional revenue for distribution to ASCAP members - meaning you will be playing an extremely important role in ensuring that songwriters are compensated for their work and have the ability to thrive alongside the businesses that use their music every day. The role reports to the Senior Director, License Auditing in the Licensing department. This is a hybrid position with a 3 day per week in- office requirement based out of the ASCAP New York Office.

Areas of Responsibility & Accountability:

• Develop a deep understanding of ASCAP’s various licensing agreements.
• Schedule and conduct audits of licensees in accordance with departmental policies and guidelines.
• Perform pre-audit tasks and contact licensees to request records required for audits.
• Prepare audit work papers, adjustments and reports ensuring findings, and conclusions are documented clearly, thoroughly, and in a timely manner.
• Identify root causes of audit findings (e.g., misclassification, calculation errors, missing data).
• Collaborate with internal ASCAP teams (e.g., Legal, Sales, Finance) to explain audit findings and resolve issues as necessary.

Qualifications & Requirements:

• Bachelor’s degree in accounting or finance.
• 3+ years of experience in a public accounting firm or audit function within a global Financial Services firm or Media & Entertainment company
• Ability to interpret and analyze data, trace calculations to source documentation, and maintain accuracy.
• Excellent communication skills with the ability to interact with others in a professional manner.
• Demonstrated ability to manage time effectively and work independently with minimal supervision.
• Experience auditing contracts or working with licensing agreements (music, publishing, technology licensing, IP licensing, or similar).
• Proven ability to multitask, assess and shift priorities around as needed.
• Proficiency with Excel (advanced formulas, pivot tables, lookups) and comfortable learning internal systems/tools.
• Commitment to attention to detail, organized work product, meeting deadlines.
• Ability and flexibility for occasional travel, as needed.

The Solution Engineer is an integral member of our B2B customer account team, specializing in applying Shure's innovative AV and IT solutions to address client needs. This role is responsible for generating demand through prospecting, qualifying, educating, and proposing tailored solutions that support our clients’ evolving requirements. Success in this position requires strong communication and teamwork, foundational technical knowledge of AV/IT systems, experience in relationship-based sales, and a commitment to achieving business growth objectives.

This is a growth-oriented position focused on developing technical and customer-facing skills, actively supporting senior team members, and building expertise in AV/IT solutions through hands-on experience and continuous learning.

This role is based in the Ohio Valley area. If you are interested in similar roles in other metropolitan areas across the U.S., please view our openings at www.shure.com/careers

Responsibilities

• Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions.
• Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events.
• Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches.
  • Qualify projects and determine their potential readiness to benefit from Shure’s solutions.
• Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning.
• Product Education: Educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively.
• Solution Proposal: Develop tailored proposals that clearly outline the benefits and value of Shure’s AV and IT solutions for each customer.
• Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce).
• Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences.
• Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools.
• Represent Shure at Industry events and conferences
• Support customized end-user engagement activations.

Qualifications

• Bachelor’s degree in Engineering, Marketing, Communications, or a related field.
• 0-2 years of experience using skills as a professional with a comprehensive technical knowledge of audio principles and products.
• Experience providing audio technical support, audio design, and audio equipment set-up.
• Background or experience with 1-2 of the following: integration, conferencing, or networking.
• Understanding of industry practices and/or company policies and procedures.
• Excellent communication and presentation skills.
• Enjoy meeting and dealing with new people.
• Knowledge of audio DSP technology.
• Expert troubleshooting skills.
• Ability to learn new technologies.
• Ability to handle multiple assignments, work independently, and see projects through to successful completion.
• Detail-oriented, well-organized, and good time management skills.
• 50% travel annually – including some weekends – is required.

As Director, National Account Sales, you will open the door to the country's restaurant, bar, and hospitality chains and bring TouchTunes' to venues it has never reached, turning a visit into an experience that keeps guests entertained, engaged, and staying longer. You will own the front of a deliberate, high-value sales motion: identifying the chains that fit, building relationships with the executives who decide, and guiding them from first conversation to a structured pilot. This is a builder's role for a senior, relationship-led seller who knows how to win complex, multi-stakeholder deals over a long cycle and wants to stand up a motion that reverses a market trend rather than simply work an existing book.

Who we're looking for: a seller who has brought customer-facing solutions or technology into restaurants, bars, and hospitality chains: solutions that shape how guests engage, interact, and spend time in a venue. If your background is in entertainment, digital media, guest engagement, loyalty, or other front-of-house experience technology, we want to talk to you.

Your day-to-day:

• Own new-chain origination end-to-end: identify fit-qualified national and large-regional chains, open executive relationships, and lead a complex, multi-stakeholder sale over a twelve to eighteen month cycle.
• Sell on guest-experience outcomes: position TouchTunes' connected entertainment platform (jukeboxes, mobile app, and BullShooter darts) as a driver of guest engagement, dwell time, repeat visits, and incremental beverage revenue, and build the business case with brand, marketing, guest-experience, operations, and finance leaders.
• Bring chains to a structured, low-barrier pilot, securing a pre-agreed path to expansion before the pilot begins rather than leaving the rollout decision open-ended.
• Carry the corporate relationship as the single accountable owner of the account, coordinating deployment through TouchTunes' operator and management-company partners without handing off the relationship.
• Work the concept-fit discipline rigorously: concentrate effort on the venues where the product earns, high-dwell, adult beverage-serving concepts with a bar, and qualify out the rest early.
• Partner closely with the national accounts team that runs pilots to conversion and expansion, staying in as the relationship owner and escalation point through rollout.
• Operate on a disciplined cadence with sales leadership and the CRO, including weekly activity and pipeline review, monthly business reviews, and quarterly benchmarks tied to throughput, not just closed revenue.
• Build the playbook as you go: document what wins, so each landed chain shortens the next same-segment pilot and compounds the motion.

Your profile:

• 10 or more years in enterprise or national-account sales that enhance the customer or guest experience, with a track record of closing complex, multi-stakeholder deals into restaurant, bar, hospitality, entertainment, or multi-unit franchise organizations.
• A relationship-led hunter, comfortable originating and carrying deals over a twelve to eighteen month cycle, not a high-volume transactional seller.
• Direct experience selling products, services, or customer engagement solutions, such as in-venue entertainment, music, digital signage or media, guest-facing mobile apps, loyalty and engagement platforms, guest Wi-Fi or audio/visual systems, gaming, or other front-of-house technology.
• Credible, current relationships across national restaurant and hospitality chains, franchise groups, or the trade organizations that serve them, particularly with the executives who own the guest experience, brand, marketing, and operations.
• Demonstrated success selling a considered, multi-stakeholder solution to corporate decision-makers, ideally involving a pilot-to-rollout motion and an in-venue technology product that combines hardware, software, and content.
• Comfort operating in an early-stage, build-from-scratch motion inside an established company, with the discipline to work a tight inspection cadence and the judgment to qualify hard.
• A self-directed operator who can generate and work warm pipeline from existing relationships and referrals without relying on an SDR team at the outset.
• Willingness to travel significantly to meet chain executives where they are, and comfort working remotely and independently between trips.
• A hands-on, strategic seller who thrives in a PE-backed, high-growth environment.
• Bachelor's degree or equivalent experience.

Minimum qualifications:

• Master's degree in Education, a related field, or equivalent practical experience.
  
• 7 years of experience with instructional design principles and processes.
  
• Experience working with cross-functional teams and business leadership stakeholders.
  

Preferred qualifications:

• 7 years of experience in technical instructional design or curriculum development for product, or sales based organizations.
• Experience in leveraging AI tools (e.g., Gemini, NotebookLM, AI Studio) and low-code/natural language environments.
• Experience in high-velocity production of engaging, and multimodal learning using creative tools (e.g., Adobe Creative Suite, Google Vids).
• Experience within the Google Ads ecosystem (Search and AI, YouTube, or Measurement).
• Ability to partner with senior leaders (Director/VP+) to adopt instructional strategies and stakeholders through ambiguous topics and integrate new technology.
• Ability to translate learning into the Google Ads ecosystem that solve specific customer business problems.

About the job

The Product Learning Experiences (PLX) team is a product learning development team within the Global Learning Experiences (GLX) team of GBOEdu. PLX is product-focused but topics include related skills to support sellers’ proficiency in competitively selling Google Ads products to enable customers to meet their business goals. The PLX team is responsible for strategic benchmarking of what product expertise is needed for sellers, and owns the learning agenda and execution for products across all areas. The team defines the bar and supporting frameworks to show what is expected for product proficiency, often in combination with other skills and knowledge.

As the YouTube+ PLX Principal Lead, you will serve as a strategic point of contact for Global and Regional product-focused GPS and GTM teams. In this role, you will provide thought leadership to translate product roadmaps into sales-ready tactical initiatives that directly address business-blocking skill gaps across sales teams.

You will collaborate with GTM and Sales stakeholders to design an agile, modular, and globally scalable curriculum. This curriculum empowers sellers to exceed in knowledge and skills within the rapidly evolving Ads ecosystem. Additionally, this role works closely with peers across GLX and GBOedu to advance selected local and regional learning objectives, and build ways of scaling content across more audiences.

You will also innovate learning design and delivery mechanisms by leveraging scalable, AI-native solutions. The goal is to evolve beyond traditional training, acting as a strategic partner that drives success for both customers and Google. To that end, you will influence at the Director+ level to ensure product fluency standards align with Google’s commercial goals.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $171000 - $247000 (USD) + 20% bonus target + equity + benefitsLearn more about benefits at Google.

Responsibilities

• Merge learning expertise with the best and most strategic inputs from subject matter experts (SME).
• Strategically drive the infusion of AI as the default build mechanism with the team, to compress development cycles from months to weeks.
• Oversee the rapid production of standardized and tailorable product assets, i.e one-sheeters, videos, Yoodlis, etc., leveraging the right modalities.
• Ensure core global modules are built for easy reuse while allowing regional teams to add the local context needed to close agreements.
• Ensure learning and sharing about the use of AI to simplify work and focus time on higher-value activities i.e. Agentic Workflows, Prompt Engineering, and AI-Native Asset Development. Coach junior team members on use of AI to simplify work and maintain quality of outputs.

Sonos is looking for a Senior Accountant, Corporate Accounting and Innovation professional to join the Corporate Accounting team. This role combines strong corporate accounting expertise — consolidations, technical accounting, and external reporting support — with a hands-on focus on AI, automation, and scalable process design. As Sonos accounting modernizes from manual, review-heavy workflows toward AI-enabled and self-service processes, this person will be a primary architect of that shift within the Corporate Accounting pillar.

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The ideal candidate brings solid technical accounting knowledge together with real experience using AI tools, scripting, and workflow automation to reduce manual effort, strengthen controls, and speed up the close and reporting cycle. Accounting accuracy and judgment remain the foundation — automation is what frees that judgment to focus on the areas that actually need it.

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What You’ll Do

AI, AUTOMATION & FINANCIAL SYSTEMS SOLUTIONS

• Design and implement AI-assisted and automated workflows across consolidations, technical accounting, close, and reconciliation review processes.
• Identify manual or repetitive corporate accounting tasks and redesign them using AI tools, scripting (Google Apps Script, Python), and financial systems integrations.
• Build scalable workpapers, dashboards, exception reporting, and validation checks — including tools that generate preliminary variance commentary for financial statement fluxes — to improve efficiency and review quality.
• Partner with Finance Systems, Data, and IT to ensure automated solutions are reliable, auditable, controlled, and SOX-compliant.
• Evaluate emerging AI and automation tools and recommend practical applications for Corporate Accounting.
• Ensure AI-generated outputs are validated using professional judgment and technical accounting knowledge before use in close, consolidation, or reporting deliverables.

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TECHNICAL ACCOUNTING, AUDIT, & EXTERNAL REPORTING

• Own complex technical accounting areas and related processes, including lease accounting (ASC 842), software capitalization projects (ASC 350-40), and compensation (ASC 718); building repeatable and well-documented processes rather than one-off analysis.
• Support the consolidation process, including foreign exchange revaluations, intercompany eliminations, and complex consolidation workflows, with direct ownership of specialized areas.
• Design and oversee the policy that determines which reconciliations and journal entries require full review versus automated exception-based sign-off, retaining final approval authority on higher-risk areas so review time concentrates on genuine anomalies.
• Continuously improve the quarterly and annual reporting and audit cycle — automating flux analysis and variance commentary across the cash flow, balance sheet, and income statement, as well as audit schedule preparation and tie-out validation — interacting with external auditors as needed.

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CROSS-FUNCTIONAL PARTNERSHIP

• Serve as a practical technology builder within Corporate Accounting, helping identify where AI, automation, and financial systems investment create the most value.
• Partner with FP&A, Tax, Treasury, Finance Systems/Data, and external auditors on accounting data, process, and system improvements.
• Maintain detailed process documentation, system documentation, and SOX-compliant control structures for all newly automated workflows.

What You’ll Need

Basic Qualifications

• Bachelor's degree in Accounting, Finance, or a related quantitative field required. CPA certification is strongly preferred.
• 6–8 years of progressive accounting experience, with a mix of public accounting and corporate industry experience.
  

SPECIAL REQUIREMENTS

Must possess expertise/knowledge sufficient to adequately perform the duties of the job being offered. Expertise/knowledge may be gained through employment experience or education. Required expertise/knowledge includes:

• Strong knowledge of US GAAP, including technical accounting areas such as ASC 842 (Leases), software capitalization (ASC 350-40), consolidations, and multi-entity intercompany structures.
• Demonstrated builder mindset — proven ability to identify manual accounting processes and design scalable, controlled, and repeatable solutions, not just a willingness to use new tools.
• Hands-on experience with AI tools (e.g., Claude, ChatGPT, Microsoft Copilot), scripting languages (Google Apps Script, Python, VBA), and BI/automation platforms (Tableau, Power BI, Alteryx).
• Experience with major enterprise ERPs (e.g., SAP) and consolidation software.
• Ability to translate technical accounting requirements into process, data, and system design requirements.
• Strong project management, analytical, and communication skills, with the ability to work cross-functionally across Accounting, FP&A, Tax, Treasury, Finance Systems, and external auditors.
• Practical curiosity about emerging AI and automation capabilities, with the judgment to apply them responsibly in a controlled finance environment.

The Commercial Department at PRS for Music is the customer facing and revenue generating arm of one of the world’s leading music copyright collectives. We are a UK based team of over 40 individuals who currently generate in excess of £650 million per year for our members through licensing music usage to a wide variety of industries, including; major and independent record labels, music festivals, broadcasters, computer game platforms and publishers and increasingly Web3 and the Metaverse.

We are currently undergoing a dynamic and exciting Sales Transformation process that will result in us delivering in excess of £1 billion a year to our members by 2026 and we are looking for new colleagues to help us reach our goals.  We love our music and we love the challenge and responsibilities that go with delivering what is due to UK songwriters, composers and music publishers and we want to bring in talented individuals who can help us achieve significant growth by selling the benefits of music into the marketplace.

Responsibilities

As our Sales Advisor, some of your day to day duties will include…

• Act as a point of contact for licensees / customers ensuring they have the required licences in place to deliver their services.
  
  
• Manage inbound customer calls 3-4 days a week, with the aim of hitting pick up and conversion rate targets
  
• Work closely with colleagues in the sales and operations teams to ensure efficient, timely and accurate flow-through of royalties and resolve internal queries e.g. reviewing cue sheets as they come in to see if the formatting is correct
  
• Ensuring licensees are directed towards the correct tariffs / product owners and provide support to customers using the Cadence, our internal CRM
  
  
• On an ad hoc basis, undertake market research to identify opportunities for increased licence penetration and revenue growth.

For a full list of duties, please email the recruitment team and request a copy of the job description.

About you

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

Essential

• Ability to understand and interpret data, presenting information clearly and concisely
  
• Prior experience using Microsoft Office software
  
• Some experience in basic Sales roles, with a basic understanding of the end to end Sales process
  
  
• Comfortable with proactive relationship building e.g. cold calling, answering inbound calls, networking at events
  

Desirable

• Previous experience in administrative roles
  
• Excellent written and verbal communication skills, including persuasive and assertiveness skills.
  
• Experience in using a CRM e.g. Salesforce

An Assistant is responsible for performing a variety of administrative tasks to provide support to the agent in client and internal matters.

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RESPONSIBILITIES

• Maintain accuracy of deal memos in booking system.
• Assist in building and tracking festival grids.
• Enter offers and related show details into the booking system.
• Liaise with relevant teams to complete fest-related administration.
• Issue contracts for confirmed performances.
• Track unreturned contracts.
• Flag/review/address contract markups.
• Organize information and assets for festival announces and on sales.
• Create and send invoices for show-related payments (deposits, balances, etc).
• Track unpaid deposits and balances; liaise with accounting team to ensure funds are received and allocated on time.
• Set and confirm meetings; maintain agent calendar
• Manage inbound phone calls on behalf of agent.
• Book agent business travel as necessary.
• Submit agent expense reports.
• Support festival guest list requests.
• Track festival artwork approvals.
• Take on additional tasks and responsibilities as assigned.

Intro to Position

As the Music Rights & Clearances Manager, you will serve as the essential bridge between NPR Music’s creative programming and the complex landscape of intellectual property rights in an evolving media environment. You will lead the end-to-end clearance process for flagship productions—including the globally recognized Tiny Desk series—acting as a critical partner between production units, legal counsel, and external music industry rights holders.

This is a high-impact operational role for a detail-oriented licensing professional ready to modernize rights-tracking infrastructure, execute publishing and master agreements, and protect the artistic integrity and legal compliance of one of the most influential entities in music and public media.

Responsibilities

Flagship Clearances & Production Licensing

• Clear Publishing & Composition Rights: Manage the research, negotiation, and clearance of musical compositions and publishing rights for NPR’s Tiny Desk concerts, special music events, and other programming.
• Secure Master & Synchronization Licenses: Lead the acquisition of master recording, sync, performance rights, and other clearances for music-focused podcasts, documentary video series, and digital editorial packages.
• Administer Releases & Performance Documentation: Maintain robust systems to verify that all featured artists, touring musicians, and record labels have signed required appearance releases, liability agreements, and rights documentation prior to broadcast or publication.

Platform Rights Management & Financial Coordination

• Oversee Multi-Platform Digital Rights: Collaborate with Permissions Department and external distribution partners to monitor, claim, and clear music rights across third-party digital platforms (e.g., YouTube, TikTok, Instagram, and streaming channels).
• Coordinate Royalties & Distribution Accounting: Partner with internal finance teams, accounting colleagues, and external rights holders to support payment schedules and reconcile royalty obligations related to content distribution models.
• Manage Inbound & Outbound Rights Agreements: Review, execute, and archive inbound licenses and outbound syndication agreements, maintaining compliance across all content-sharing partnerships.

Operational Infrastructure & Legal Governance

• Design & Implement Clearance Workflows: Design, document, and operationalize repeatable cross-functional clearance workflows and intake protocols that eliminate bottlenecks between production teams, legal counsel, and external partners.
• Partner with Office of General Counsel: Collaborate closely with NPR’s legal team to interpret contractual provisions, assess intellectual property risk, and enforce organizational compliance standards across all active agreements.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications

• 5+ years of professional experience in music licensing, clearances, or copyright administration within a media company, record label, music publisher, streaming service, or entertainment law environment.
• Deep operational mastery of music licensing processes, including synchronization rights, master recording rights, publishing agreements, public performance rights (ASCAP, BMI, SESAC, GMR), and mechanical licensing frameworks.
• Proven experience clearing rights and managing copyright claims across third-party digital and social media video platforms (e.g., YouTube Content ID, TikTok, Meta).
• Demonstrated track record interpreting, administering, and managing inbound and outbound appearance releases and licensing agreements.
• Proven experience designing, documenting, and implementing operational workflows or clearance tracking systems that improve turnaround times and team adoption across creative and administrative units.
• Proven ability to build consensus and collaborate effectively across creative production teams, legal counsel, and external artist representatives under strict production deadlines.

Preferred Qualifications

• Hands-on proficiency utilizing enterprise database and workflow management systems (such as Airtable, Salesforce, Asana, or dedicated rights-tracking software).
• Prior experience in requesting, negotiating, and securing gratis licenses, promotional waivers, or favorable rate structures from music publishers and record labels for cultural, editorial, or non-profit productions.

Required Skills/Competencies

• Analytical Legal Acumen: Ability to analyze contract language meticulously, identify intellectual property liabilities, and propose practical, risk-mitigating solutions.
• Diplomatic Negotiation: Exceptional interpersonal and negotiation skills to advocate for NPR's creative interests while cultivating positive, long-term relationships with artists, managers, and labels.
• High-Urgency Prioritization: Strong organizational ability to manage high-volume clearance pipelines and adapt swiftly to changing production schedules without sacrificing accuracy.
• Structured Cross-Functional Communication: Clear, professional written and verbal communication skills to present legal requirements and licensing status updates to non-legal production staff.
• Mission-Driven Artistic Advocacy: Passion for supporting independent and diverse musical artistry, public service media, and accessible cultural storytelling.

Education Requirements

• Bachelor's degree or equivalent work experience

The Celebrity & Entertainment Manager will be responsible for helping build and maintain long-lasting relationships with relevant celebrities, talent agencies and stylists as well as internal teams to support the following key responsibilities:

Key Responsibilities

• Work collectively with the North America & HQ celebrity teams to strategically & creatively target notable talent and performers to generate the most impact as they relate to each event and/or campaign, keeping an open-mind to highlight diverse and creative communities while guarding the brand's image and building brand desirability.
• Collaborate with the Director on contract agreements and negotiations for HQ and local North American talent ambassadors and projects.
• Partner with internal teams on project and event requests involving North American celebrities.
• Act as liaison both for internal and external partners for all corporate initiatives including but not limited to: Venice Film Festival, Cartier Women’s Initiative and various Arts & Culture activations.

Qualifications:

• Bachelor’s degree
• Required experience
  • 5+ years of Celebrity / Public Relations experience.
  • Exemplary skills in Microsoft Office, Excel, and PowerPoint.
• Personal skills:
  • Ability to multitask and handle a fast-paced environment.
  • Excellent communication skills and attention to detail.
• Willingness to work late nights and weekends.

Salary Range: $100,000-$120,000

The Recording Academy’s mission is to recognize musical excellence, advocate for the well-being of music makers and ensure music remains an indelible part of our culture. The Academy is a professional membership organization of musicians, producers, engineers, and recording professionals. Our Membership & Industry Relations team delivers services across a national network of 12 Chapters who each serve local music communities.

We're looking for a highly motivated, idea-generating professional to serve as the central execution and delivery lead for member-facing digital campaigns, content, and touchpoints, both nationally and across our chapter markets. Reporting to the Director, Member Experience, the Digital Member Experience Manager operationalizes the broader Member Experience strategy across content, campaigns, and digital touchpoints throughout the member ecosystem, and plays a key part in marketing high-impact programs and member-wide initiatives. You will work closely with Lifecycle Marketing (which owns audience segmentation and marketing automation strategy) and coordinate cross-functionally with Digital Experience, IT, Creative Services, and Chapter teams to ensure cohesive execution of member-facing campaigns and communications.

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‍WHAT YOU’LL DO

• Execute and support membership engagement initiatives across national and chapter-specific programming, awards, advocacy, education, partnerships, and marketing campaigns, including content development, email communications, and updates to GRAMMY.com and other digital platforms.
• Develop and execute copy for member-facing campaigns, translating awards process information, program goals, and promotional priorities into clear, engaging content across email, web, app, and event platforms, aligned with brand voice and communications standards.
• Partner with Chapter teams and internal stakeholders to gather inputs, including event materials submitted via ticket (text, images, info), and shape messaging for member programs, events, and initiatives.
• Manage and update public-facing membership pages and member-related content in the GRAMMY app and member portal, including chapter programming, awards, promotional messaging, and key communications.
• Manage the department's use of event and digital platforms (e.g., Blackthorn registration, web CMS, and related tools), reviewing chapter event builds through a marketing and brand lens to confirm messaging alignment and ensure timely, accurate publication (technical build and system integrations remain owned by IT).
• Partner with the Member Experience data lead to ensure chapter events are integrated and surfaced on the Member Portal, including input on which events are highlighted.
• Develop and maintain standardized, reusable event templates chapters can adapt for their own builds, and help establish turnaround-time expectations for chapter event requests, including guidance for high-volume periods.
• Coordinate execution across email, web, app, and event platforms, serving as a quality control checkpoint to ensure accuracy, clarity, and a cohesive member experience.
• Support rollout and ongoing management of member community platforms (e.g., Slack), including hands-on moderation during beta phases and establishing engagement standards and best practices for long-term growth.
• Support post-event evaluation, including reporting, stakeholder summaries, and data analysis, and ensure post-event communications are executed across appropriate channels.
• Maintain advanced knowledge base of the Grammy awards calendar, criteria, and processes to ensure effective and clear communication around the Recording Academy’s marquee event.
• Develop and maintain clear systems for member communication that have the ability to scale to meet the Academy’s global membership goals.
• Ensure all execution aligns with established Member Experience standards, direction, and priorities.

SKILLS & EXPERIENCE

• Bachelor’s Degree preferred.
• 4+ years of digital marketing, event production/management, and customer service experience, preferrably in entertainment or media.
• Previous experience and connections in music business, music production or music education preferred.
• Knowledge of event and marketing platforms such as Blackthorn, Swoogo or similar tools (reviewing builds for brand and messaging alignment, not configuring technical integrations), and familiarity with Salesforce Marketing Cloud or comparable CRM platforms.
• Strong copywriting and content development skills with the ability to translate defined priorities into clear, engaging member-facing messaging.
• Strong understanding of brand voice, messaging consistency, and content standards with the ability to apply them across channels.
• Experience managing website content using content management systems (CMS), such as WordPress or similar platforms.
• Experience executing campaigns across multiple digital channels, including email, web, app, and event platforms.
• Familiarity with community platforms such as Slack, Discord, or similar tools preferred including basic moderation and community engagement best practices preferred.
• Comfort working across multiple digital platforms and tools, with the ability to learn new systems quickly and support evolving workflows.
• Experience working cross-functionally with marketing, creative, digital, and program teams to deliver coordinated campaigns and initiatives.
• Basic understanding of campaign performance metrics, with the ability to interpret insights and apply learnings to improve execution.
• Proficiency in digital tools including Zoom, Canva, Adobe, and Microsoft applications (Outlook, Word, Excel, PowerPoint).
• Ability to communicate ideas clearly with excellent interpersonal skills.
• Must be proactive and highly organized with strong attention to detail.
• Ability to work under pressure of tight deadlines with strong organizational and decision-making skills.

WME Nashville seeks passionate, highly organized, and proactive candidates for a Country Music Tour Marketing Assistant. The Assistant will be responsible for providing general administrative support to the Agent for the management of their office and across a variety of client-oriented business.

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• Assist with all administrative needs, including scheduling and calendar management, email correspondence, phone calls, expense reports, and travel arrangements
• Coordinate marketing timelines, promotional assets, and deliverables while tracking tour announcements, ticket pre-sales, public on-sales, and key deadlines
• Coordinate with artist management, promoters, venues, and internal teams to support tour marketing initiatives
• Gather, organize, and distribute marketing assets, including artwork and social media promotional material
• Create and maintain trackers to monitor marketing deliverables, timelines, and deadlines
• Review creative and promotional materials, ensuring accuracy and timely distribution
• Contribute with innovative marketing ideas that could convert into ticket sales
• Adapt to fast-paced needs, short deadlines and ever evolving timelines
• Collaborate with marketing executive during meetings, brainstorms and presentations
• Stay informed about latest marketing trends and industry news that are key to the music department’s success

You Have These

• One year minimum of marketing-related work or internship experience
• Passion for, and understanding of, the music business (preferably Country Music Industry)
• Attention to detail and ability to handle complex instructions with care and follow-through
• Resourceful, proactive, and solution-oriented with the ability to anticipate needs and take initiative
• Friendly and open demeanor with ability to always maintain confidentiality
• Strong interpersonal skills with the ability to build and maintain professional relationships
• Ability to adapt to changing priorities and thrive in a fast-paced, demanding environment
• Ability to prioritize the workload and use time efficiently
• Excellent verbal and written communication skills
• Self-motivated with a strong work ethic and sense of accountability
• Experience using platforms such as Facebook, Instagram, Twitter, TikTok and YouTube
• Experience using Excel, Adobe InDesign, and/or Photoshop
• Based in Nashville, TN

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Compensation is $21/hr.

We’re seeking a proactive and highly organized Coordinator to support as an Executive Assistant to the General Manager of North America. This person will be key in helping the GM stay focused, efficient, and informed. You’ll assist with administration, operations, project coordination, analysis, communication,

and cross-team collaboration — keeping everything on track in a fast-paced music environment.

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How you’ll CREATE:

• Provide daily administrative and operational support to the General Manager.

• Schedule and coordinate meetings, calls, and both internal and external communications.

• Prepare regular business reviews, reports, presentations, artist and label overviews,

performance analyses, and documentation.

• Assist with project management to ensure deadlines and deliverables are met.

• Track key initiatives and follow up with stakeholders on action items.

• Help coordinate efforts between departments (A&R, Business Development, Marketing,

Commercial, Operations, etc.).

• Conduct basic industry research and assist with data gathering and analysis.

• Act as a liaison between the GM and team members, partners, or clients.

• Travel and Expense management.

• Handle Ticket Requests.

• Attend many shows.

• Be the face of Virgin Music Group North America by greeting visitors, assisting with office

activities, and attending many shows!

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Bring your VIBE:

• 1 year of experience in a coordinator, assistant, or operations role (music industry or

creative field preferred)

• Impeccable email inbox management, organizational, and time-management skills

• Excellent written and verbal communication

• High attention to detail and ability to multitask.

UMG Internal• Familiarity with digital music platforms and industry trends

• Comfortable with productivity (Microsoft Office Suite, Google Workspace, Slack, Airtable,

ChatGPT, Monday.com, etc.)

• Passion for music and a team-player mentality

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Bonus Points:

• Experience with creative tools (Photoshop, Capcut or Adobe Pro)

• Experience in music distribution, label services, or artist management

• Event or project coordination experience

• Understanding of DSP analytics or marketing tools

About the Role

The Manager, Music Marketing is a mid-level role responsible for working within the team that shapes how the world discovers, experiences, creates and connects with music on Suno.

The ideal candidate is a creative marketer who understands how audiences are discovering and engaging with music online and IRL. You’ll be part of the artist & music marketing team that shapes the marketing programs we’re creating in partnership with the industry. You’ll also be responsible for the ideation and execution of the marketing campaigns that help fans connect with the music and artists on Suno.

This role reports to the Head of Artist Marketing & Editorial and sits across music, marketing, product, and the Suno brand, making it a uniquely high-impact seat at a company redefining what music creation can be.

Listen to the song we made about the role! https://suno.com/s/oinhIznaWyP1bo3W

What You’ll Do

• Own the overall strategy and performance of artist marketing campaigns, ensuring consistent pipeline, quality execution, and measurable impact
• Own the A to Z of a campaign ensuring that it’s a success for the artist, the fans, and Suno
• Make cool things happen for artists who are making music with Suno
• Make cool things happen for artists delivering their music on Suno to be remixed and interacted with
• Challenge and help define what artist and music marketing looks like at a music creation and music interaction platform - we are not a DSP and we are not a label
• Work with the marketing, editorial, comms, creative and brand teams to find and build the pipelines and programs that support artists, creative community, and the industry
• Work cross-functionally with the growth, product and brand teams to represent the artist community in product launches
• Create new opportunities (on and off platform) for music and artists on Suno
• Serve as an escalation point and senior relationship holder for high-priority industry and artist partnerships and their representatives
• Establish and maintain best practices around campaign operations, including data analysis, rights clearances, contracting, cross-functional coordination, and performance reporting
• Partner with Legal and Finance to ensure all artist agreements and payments are handled with rigor and care
• Collaborate within the artist & music marketing team to disrupt and redefine what artist marketing and music consumptions looks like in 2026 and beyond

• Own success and metrics reporting, including campaign performance, reach, and remix metrics

What You’ll Need

Required Experience & Expertise

• 8-10 years of experience having worked in the music and entertainment industries, preferably from a DSP, management or record label.
• Experience working with talent is a must, with a deep sensitivity and empathy to working with artists and handling their creative projects and outputs
• A creative brain
• You’re a builder and maker, not just a facilitator
• Deep familiarity with music industry structures including recording, publishing, and representation agreements, and how they affect partnership and campaign execution
• Experience ideating, executing and managing end-to-end artist marketing campaigns with cross-functional stakeholders and complex logistics
• Relationships with artists, managers, and various stakeholders in the music industry
• Excellent communicator: able to represent Suno credibly with senior artist teams and external partners, and communicate clearly and directly internally
• Comfortable with ambiguity and energized by the pace and possibility of a high-growth environment
• Passion for music and sincere belief in technology's potential to expand creative access and expression
• A thirst for music culture

Preferred

• Experience at a music technology, streaming, or AI company
• Experience working within or alongside product and engineering teams

Additional Notes:

• Applicants must be eligible to work in the US.
• This role requires working on-site in Los Angeles (Venice Beach).

The Role

The Partnership Manager owns a portfolio of sponsor relationships across our festivals, from the signed contract to the on-site activation to the renewal conversation. You'll make sure every partner gets what they paid for and more, turn good partners into multi-year ones, and help grow revenue across the portfolio. This role sits at the intersection of sales, account management, and event operations. It suits someone who is as comfortable in a brand's boardroom as they are walking a festival site at 6 a.m. before gates open.

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What You'll Do

Partner management and fulfillment

• Serve as the day-to-day lead for an assigned book of sponsors, from national brands to regional and local partners.
• Translate signed agreements into detailed fulfillment plans that track every deliverable, including signage, activations, hospitality, digital and social inventory, ticketing, and on-stage mentions.
• Coordinate with production, operations, marketing, and ticketing teams so partner deliverables are built, placed, and executed on time and to spec.
• Be on-site at festivals as the primary point of contact for partners, solving problems in real time.

Renewals and revenue growth

• Own renewal strategy for your portfolio, with a focus on retention, upsell, and multi-year and multi-festival commitments.
• Identify new inventory and activation opportunities that create value for partners and revenue for Peachtree.
• Support the sales team on new-business pitches by developing proposals, decks, and custom activation concepts.

Reporting and recap

• Build post-event recap reports showing proof of performance, attendance and demographic data, activation metrics, social and digital results, and photo and video assets.
• Keep the CRM and partner records accurate, including contract terms, deliverables, payment schedules, and renewal dates.
• Track partner satisfaction and flag risks early.

Contracts and administration

• Work with legal and finance on contract drafting, redlines, invoicing, and collections.
• Make sure partner category exclusivities and conflicts are respected across festivals and are coordinated with other Peachtree commercial agreements.

Required

• 3–5 years of experience in sponsorship, partnership marketing, or account management, ideally in live events, music, sports, or entertainment.
• A proven record of managing and renewing sponsor relationships, including responsibility for a revenue book.
• Strong project management skills, with the ability to juggle many partners, deadlines, and deliverables at once.
• Clear, confident written and verbal communication, and comfort presenting to brand-side marketing leaders.
• Working knowledge of sponsorship contracts, inventory valuation, and activation best practices.
• Willingness to travel frequently during festival season and to work long days, nights, and weekends on-site.
• Proficiency with Google Workspace or Microsoft Office, and presentation tools.

Position Summary

The primary responsibilities of the Touring Project Manager are to support the successful execution of tours and live events by coordinating logistics, operational planning, and cross-functional communication. This role serves as a key operational partner to Touring Managers, exercising independent judgment and discretion in managing project timelines, prioritizing tasks, coordinating resources, and resolving routine operational challenges. The Touring Project Manager supports advancing activities, event settlements, documentation management, and stakeholder communications to ensure tours are delivered efficiently and in accordance with company standards. Additionally, this role maintains strong relationships with venues, vendors, local partners, and internal departments while proactively identifying operational risks and escalating significant issues when necessary.

Primary Job Responsibilities:

• Support the day-to-day operational execution of tours, events, and live entertainment engagements.
• Coordinate tour logistics, schedules, timelines, travel arrangements, and operational deliverables.
• Manage project timelines and ensure key milestones, deadlines, and deliverables are achieved.
• Support show advancing activities, including venue coordination, artist requirements, production needs, and operational planning.
• Assist with day-of-show settlements, event reconciliation, and operational documentation.
• Serve as a primary point of contact for venues, vendors, local partners, and internal departments regarding assigned projects.
• Maintain regular communication with artists, managers, promoters, venues, vendors, and internal stakeholders to ensure alignment and project success.
• Monitor project progress and identify potential operational risks, delays, or challenges.
• Exercise independent judgment in prioritizing competing operational demands and recommending solutions to support successful event execution.
• Coordinate internal follow-up activities across Booking, Touring, Production, Marketing, Finance, and Operations teams.
• Prepare and maintain project documentation, schedules, budgets, reports, settlement materials, and operational records.
• Support expense tracking, budget monitoring, and financial reconciliation activities.
• Ensure compliance with contractual obligations, artist riders, venue requirements, and company operational standards.
• Escalate significant operational issues, financial concerns, or project risks to Touring Managers and leadership when appropriate.
• Identify opportunities for process improvements, operational efficiencies, and enhanced event execution.
• Represent the company professionally during events, site visits, meetings, and business travel.
• Perform other duties and responsibilities as assigned that are consistent with the nature and level of the position.

What You Bring to the Table:

• Bachelor's degree in Business Administration, Entertainment Management, Event Management, Communications, Music Business, or a related field; equivalent industry experience may be considered.
• Minimum of 2-4 years of experience in project management, event operations, concert promotion, venue operations, artist relations, or related live entertainment roles.
• Demonstrated experience coordinating multiple projects, events, tours, or operational initiatives simultaneously.
• Strong understanding of live event operations, touring logistics, event production, and artist relations.
• Experience supporting show advancing, event execution, settlements, and operational planning.
• Strong organizational and project management skills with exceptional attention to detail.
• Ability to exercise independent judgment and discretion in coordinating projects, prioritizing resources, and resolving operational issues.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Strong problem-solving and analytical abilities with the capacity to manage competing priorities.
• Experience collaborating across multiple departments and managing external stakeholder relationships.
• Proficiency with Microsoft Office Suite, CRM platforms, event management software, and project management tools.
• Ability to work independently while contributing effectively within a collaborative team environment.
• Knowledge of current trends and best practices within the live entertainment and touring industries.
• Fluency in both English and Spanish (written and verbal) is required.
• Ability to travel domestically and internationally and work evenings, weekends, and holidays as business needs require.

THE JOB

In this role, you will help clients achieve their goals of connecting with consumers through the successful execution of engaging IRL experiences and the effective delivery of targeted media campaigns.

WHAT THIS ROLE WILL DO

• Reports directly to the Senior Director of Sponsorships & Strategic Partnerships
• Supports a full range of sponsorship projects, including traditional experiential sales, media, joint sales, and emerging sponsorship opportunities
• Responsible for gathering assets, profile data, and performance metrics for festivals, other live events, and media platforms
• Update the LNU portfolio deck as required
• Support lead generation with brand identification, analysis, and research
• Work with the COO, all members of the sponsorship team, and key individuals across LNU and Live Nation on key strategic initiatives
• Participate in brand pitch ideation sessions
• Support activation management teams and media delivery teams in the execution of sponsorship
• Additional responsibilities as assigned

WHAT THIS PERSON WILL BRING

• Bachelor's degree required.
• 3+ years of experience in project management, sponsorship, marketing, media, events, or a related field.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Experience collaborating across cross-functional teams and supporting client-facing initiatives.
• Analytical mindset with strong research skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, especially PowerPoint and Excel.
• Self-motivated, intellectually curious, and passionate about live entertainment, brand partnerships, and experiential marketing.

We're looking for a highly motivated, idea-generating professional to serve as the central execution and delivery lead for member-facing digital campaigns, content, and touchpoints, both nationally and across our chapter markets. Reporting to the Director, Member Experience, the Digital Member Experience Manager operationalizes the broader Member Experience strategy across content, campaigns, and digital touchpoints throughout the member ecosystem, and plays a key part in marketing high-impact programs and member-wide initiatives. You will work closely with Lifecycle Marketing (which owns audience segmentation and marketing automation strategy) and coordinate cross-functionally with Digital Experience, IT, Creative Services, and Chapter teams to ensure cohesive execution of member-facing campaigns and communications.

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WHAT YOU’LL DO

• Execute and support membership engagement initiatives across national and chapter-specific programming, awards, advocacy, education, partnerships, and marketing campaigns, including content development, email communications, and updates to GRAMMY.com and other digital platforms.
• Develop and execute copy for member-facing campaigns, translating awards process information, program goals, and promotional priorities into clear, engaging content across email, web, app, and event platforms, aligned with brand voice and communications standards.
• Partner with Chapter teams and internal stakeholders to gather inputs, including event materials submitted via ticket (text, images, info), and shape messaging for member programs, events, and initiatives.
• Manage and update public-facing membership pages and member-related content in the GRAMMY app and member portal, including chapter programming, awards, promotional messaging, and key communications.
• Manage the department's use of event and digital platforms (e.g., Blackthorn registration, web CMS, and related tools), reviewing chapter event builds through a marketing and brand lens to confirm messaging alignment and ensure timely, accurate publication (technical build and system integrations remain owned by IT).
• Partner with the Member Experience data lead to ensure chapter events are integrated and surfaced on the Member Portal, including input on which events are highlighted.
• Develop and maintain standardized, reusable event templates chapters can adapt for their own builds, and help establish turnaround-time expectations for chapter event requests, including guidance for high-volume periods.
• Coordinate execution across email, web, app, and event platforms, serving as a quality control checkpoint to ensure accuracy, clarity, and a cohesive member experience.
• Support rollout and ongoing management of member community platforms (e.g., Slack), including hands-on moderation during beta phases and establishing engagement standards and best practices for long-term growth.
• Support post-event evaluation, including reporting, stakeholder summaries, and data analysis, and ensure post-event communications are executed across appropriate channels.
• Maintain advanced knowledge base of the Grammy awards calendar, criteria, and processes to ensure effective and clear communication around the Recording Academy’s marquee event.
• Develop and maintain clear systems for member communication that have the ability to scale to meet the Academy’s global membership goals.
• Ensure all execution aligns with established Member Experience standards, direction, and priorities.

SKILLS & EXPERIENCE

• Bachelor’s Degree preferred.
• 4+ years of digital marketing, event production/management, and customer service experience, preferrably in entertainment or media.
• Previous experience and connections in music business, music production or music education preferred.
• Knowledge of event and marketing platforms such as Blackthorn, Swoogo or similar tools (reviewing builds for brand and messaging alignment, not configuring technical integrations), and familiarity with Salesforce Marketing Cloud or comparable CRM platforms.
• Strong copywriting and content development skills with the ability to translate defined priorities into clear, engaging member-facing messaging.
• Strong understanding of brand voice, messaging consistency, and content standards with the ability to apply them across channels.
• Experience managing website content using content management systems (CMS), such as WordPress or similar platforms.
• Experience executing campaigns across multiple digital channels, including email, web, app, and event platforms.
• Familiarity with community platforms such as Slack, Discord, or similar tools preferred including basic moderation and community engagement best practices preferred.
• Comfort working across multiple digital platforms and tools, with the ability to learn new systems quickly and support evolving workflows.
• Experience working cross-functionally with marketing, creative, digital, and program teams to deliver coordinated campaigns and initiatives.
• Basic understanding of campaign performance metrics, with the ability to interpret insights and apply learnings to improve execution.
• Proficiency in digital tools including Zoom, Canva, Adobe, and Microsoft applications (Outlook, Word, Excel, PowerPoint).
• Ability to communicate ideas clearly with excellent interpersonal skills.
• Must be proactive and highly organized with strong attention to detail.
• Ability to work under pressure of tight deadlines with strong organizational and decision-making skills.

The Coordinator Guest Engagement Center is responsible for providing first class service to all Madison Square Garden, Radio City Music Hall, The Beacon Theatre, and Chicago Theater and Sphere Las Vegas guests. This role is responsible for handling guest communications via various points of contact, which include but are not limited to phone, email, chat and our Voice of the Customer platform.

What will you do?

• Handling calls, responding to customer written communications, managing issues, and providing on-site presence at events.
• Fulfills anywhere from 3,000-10,000 make-good tickets for issues that require re-ticketing each year.
• Assists in creating unique methods of resolving customer concerns by working with divisions and generates responses in writing or orally.
• Processes and coordinates orders for patrons needing accessible accommodation for all Madison Square Garden Venues.
• Handles ADA ticket inventory with box office for all properties
• Works with every area of the company on a daily basis, particularly entertainment, facilities and teams.
• Assists in compiling the Guest Relations summaries for all venues including data and analysis from all calls, emails, chats, voice of the customer reviews and letters received that is used by senior management to understand the customer experience and identify recurring issues.
• Assists with managing the Guest Relations area of the website, particularly the FAQ section, which has greatly diminished routine inquiries from the public and provides much better immediate service.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
• Interacts with guests at more than 100 events (including approximately 25 cancelled events) to address concerns and ensure a positive overall experience.

What do you need to succeed?

• Excellent verbal communication and writing skills along with strong customer relations experience.  
• Must have problem solving/conflict resolution skills.  Must be able to handle heavy volume of customer communication (telephone, emails, letters, faxes.  Must be able to handle sensitive, heightened customer situations including on-site presence.  
• Excellent computer skills (SalesForce, Word, Excel, Power Point and Ticketmaster).    

Special Requirements

• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Must be willing to travel to other company locations as needed.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

Yamaha Artist Relations provides support for Yamaha Performing Artists throughout the world while leveraging the Yamaha brand through artistic collaborations. We promote Yamaha as the number one music manufacturer in the world through collaboration with our internal stakeholders. Artist Relations roles impact Yamaha with their product, events and operational expertise.

Key Accountabilities Include

• Support artist, vendor, and stakeholders’ relationships to meet business needs
• Support brand awareness through rapport with artists
• Support data accuracy and reporting
• Ensure timely project delivery and execution of Artist Relations activities/responsibilities
• Support department efficiencies

Primary Responsibilities Include

• Communicate and collaborate with artists and internal stakeholders (internal staff)
• Collect and organize information for reporting
• Assist in organizing event planning
• Coordinating artist support logistics
• Survey and collect relevant Artist updates including social media and PR
• Organize and maintain AR databases, processes, and procedures
• Assist with accommodations, sales, and loans made to artists

Core Functional Competencies

• Brand Ambassador: Serve as a representative of the Yamaha brand
• Customer/Artist Problem Resolution: Gather information towards appropriate solutions
• Event Management: Manage face-to-face and virtual events that enable contact between Yamaha and potential customers
• Logistics: Obtain, produce, and distribute materials and products in the proper places and in the proper quantities
• Consultative Skills: Alleviates customer pain points and recommend products and services that meet customers’ needs
• Project Management: Plans, organizes, and manages tasks and resources to bring about successful completion of a specific project
• Relationship Building and Maintenance: Quickly connect and prospective artists and maintain relationships

Core Behavioral Competencies

• Yamaha Way (will, integrity, initiative, challenge, commitment)
• Customer Focus
• Values Differences
• Action Oriented
• Communicates Effectively
• Self-Aware
• Resilience

Qualifications
Ideal

• Demonstrated success delivering customer service
• Demonstrated attention to detail and organizational skills
• Experience with spreadsheets, word processing programs, and email systems
• Demonstrated success within a fast-paced environment
• Able to travel domestically up to 25%, includes nights and weekends
• Experience with musicians and vendors in specific instrument category
• Demonstrated success multi-tasking high visibility projects
  

Preferred

• Music business or music background
• CRM database experience
• Bachelors degree in Music Business or related field
• 2+ years of experience working with regional level artists

As a strategic and adaptable Staff Technical Program Manager, you will own the strategy and delivery of large-scale, cross-organizational initiatives across Ads Engineering. This role is critical to driving execution of high-impact programs spanning ad-serving systems, data platforms, monetization workflows, and cross-program integrations with Pandora and broader SiriusXM systems.

This is a senior individual contributor role requiring deep architectural literacy, systems thinking, and the ability to define program strategy — not simply execute against it. You will partner directly with engineering and product leadership to shape multi-year roadmaps, co-own program strategy, streamline org-wide governance, and deliver outcomes that materially impact platform scalability, monetization performance, and global platform capabilities to deliver outcomes that make an unmistakable enterprise-level impact across: scalability targets, RTB latency/SLA, fill rate, yield/monetization lift, reliability, and global rollout readiness. This includes leading multi-year, cross-functional programs such as global ad-serving modernization, real-time bidding (RTB) latency/scale programs, and technical consolidation across the Pandora and SiriusXM ad technology stacks.

What you’ll do:

Enterprise Program Strategy & Delivery

• Establish and own the strategy and end-to-end delivery of large, cross-organizational Ads Engineering initiatives (eg: broadcast ads digitization and modernization, ad insertion, consolidation across SiriusXM and Pandora tech stacks), from intake through launch.
• Function as Workstream lead for select cross-organizational initiatives spanning multiple engineering teams - from planning through launch.
• Maintain roadmap and delivery commitments for multiple teams within the Ad Technology organization, aligning Product, Engineering and GTM on execution plans, ROIs and outcomes (e.g., latency/SLAs, yield/monetization lift, reliability, rollout readiness).
• Coordinate program structure, milestones, sequencing, interdependencies, and success metrics in close partnership with engineering and product leadership.
• Proactively identify, forecast, and mitigate delivery risks and issues, communicating mitigation plans and status clearly to stakeholders.
• Use data to drive sustainable planning and transparent tradeoff discussions for new work or conflicting priorities.
• Provide portfolio-level visibility and structured analysis to advise on prioritization and resource allocation decisions.
• Drive high-stakes tradeoff decisions (scope, sequencing, resourcing, risk) with Director/VP level engineering and product leadership and be directly accountable for program-level outcomes and delivery across multiple teams.

Technical Leadership & Systems Thinking

• Apply proficient architectural literacy across ad-serving, real-time bidding, data pipelines, monetization platforms, and distributed infrastructure.
• Guide teams toward scalable, aligned technical solutions by deeply understanding platform constraints and cross-program tradeoffs.
• Review system designs, challenge assumptions, and proactively solve downstream impacts across tightly coupled Ads and platform integrations.
• Manage capacity, risks, technical debt, velocity, and operational readiness.
• Anticipate long-term platform risks and scalability constraints, including across globally distributed systems.
• Serve as the go-to Technical Program Manager and subject matter expert for complex cross-program integrations, major platform constraints, and critical cross-domain dependency resolution.

Roadmap Alignment & Program Strategy

• Influence roadmap alignment across Ads, Pandora, and related programs.
• Own program-level strategy across multiple teams, including dependency mapping, sequencing, and integration planning for complex, ambiguous initiatives where outcomes and constraints evolve.
• Co-own Ads Technology program strategy, shaping roadmap prioritization based on business impact, technical feasibility, and cross-program dependencies.
• Advocate for program(s) health and long-term strategy.

Organizational Effectiveness & Governance

• Define and institutionalize Ads TPM org-wide program governance standards, operating models, and best practices, elevating execution rigor across the entire Ads Engineering organization.
• Mentor and uplevel other TPMs, and cross-functional partners by creating playbooks, templates, and coaching that improve execution quality beyond your immediate scope.
• Continuously improve governance and delivery processes to increase predictability, execution quality, and program health over time.

• Establish and facilitate team-level ceremonies including daily standups, sprint planning, backlog refinement, retrospectives, and/or other meetings needed to ensure smooth execution and team alignment.
• Partner with TPM leadership to run program level ceremonies like intake and refinement if required.
• Define, instrument, and socialize delivery and operational health metrics (e.g., predictability, cycle time, throughput, readiness, and post-launch outcomes) to drive transparent decision-making and continuous improvement.

Cross-Functional Collaboration & Executive Communication

• Build formal cross-functional networks across Product, Engineering, Data, Infrastructure, and partner programs to drive alignment and coordinated execution; influence roadmap and investment tradeoffs with senior leadership.
• Serve as the connective layer between Engineering, Product, Quality, Operations, and external stakeholders.
• Present clear, scenario-based decision paths to engineering and business leadership, driving consensus through clarity.
• Resolve conflict and maintain alignment across directors, tech leads, and cross-functional partners with authority and credibility.

What you’ll need:

• Typically requires a minimum of 7 years of related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 4 years experience; or equivalent experience, leading complex, enterprise-scale initiatives.
• Bachelor's degree in Computer Science, Engineering, or equivalent work experience.
• Demonstrated experience owning Enterprise program strategy — including multi-year roadmap partnership, portfolio-level decision support, and org-wide process improvement — not just execution.
• Significant experience in advertising technology, including ad-serving systems, real-time bidding, monetization platforms, data pipelines, and analytics systems.
• Proficient architectural literacy across multiple platform programs; ability to guide teams toward scalable solutions and evaluate cross-program constraints and tradeoffs.
• Executive-level communication skills; ability to craft scenario-based decision paths for senior engineering and business leadership and drive consensus through clarity.
• Proven ability to drive delivery across tightly coupled, interdependent systems at scale.
• Demonstrated ability to operate with minimal oversight across ambiguous, high-stakes programs.
• Experience working across multiple Agile methodologies; proficiency with Jira and related program management tooling.
• Experience with automation and/or AI tools such as chatGPT, Gemini, etc.
• Strong propensity toward relationship building and influencing without authority.
• Experience in digital audio or media platforms preferred.
• Experience managing vendor or third-party technology integrations, including global or multi-region platforms preferred.
• Experience in high-availability, real-time systems environments preferred.
• Experience leading platform transformation or cross-organizational consolidation programs preferred.
• Must have legal right to work in the U.S.

As a Data Analyst II, you will leverage advanced analytical techniques and business knowledge to support data-driven decision-making across multiple domains. This role involves identifying relevant data sources, ensuring data quality, and applying statistical methods to generate actionable insights for VIZIO's Inscape clients. You will collaborate with stakeholders to develop visualizations and reports that effectively communicate findings, while supporting process improvements and project delivery. The position requires proficiency in data management, exploratory analysis, and clear communication to influence business outcomes and drive continuous improvement within a complex organizational environment. About the team:  The team delivers VIZIO’s Inscape TV data solutions to publishers, agencies, and brands by collaborating across functions with a foundation of respect, integrity, and accountability. Focused on continuous improvement, members utilize data insights and innovative approaches to enhance results. Leadership supports talent development through coaching and constructive feedback, fostering resilience and a growth mindset. Committed to exceptional customer experiences, the team upholds high ethical standards and operates in a results-driven environment aligned with Walmart’s core values and strategic goals.

What you'll do...

• Analyze complex data sets to identify trends, patterns, and insights that support business decision-making across multiple domains.

• Develop and maintain data models, dashboards, and visualizations using advanced tools to communicate findings effectively.

• Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions.

• Support data quality management by profiling, cleansing, and validating data to ensure accuracy and reliability.

• Assist in the identification and sourcing of relevant data to address business challenges and improve processes.

• Present analytical results clearly to stakeholders, adapting communication to different audiences.

What you'll bring:

• Proficiency in big data analytics and statistical techniques to support business problem-solving and decision-making.

• Experience with data visualization tools such as Python libraries, Tableau, or PowerBI to create clear and impactful graphical representations.

• Strong knowledge of database technologies including SQL and NoSQL for effective data sourcing and management.

• Ability to analyze data quality, perform data cleansing, and support data governance practices.

• Effective communication skills to present insights and influence stakeholders across multiple business domains.

• Familiarity with exploratory data analysis and relevant scripting languages to identify trends and correlations.

Our Creative Department is a part of the global marketing team. We’re a group of creative pioneers on a mission to unleash the potential of the brand. And we’re looking for a passionate Visual Designer to join us.

As a Visual Designer at Bose you’ll lean on well-honed design instincts to craft meaningful, valuable experiences on Bose owned and third party platforms, clearly communicate your design vision and rationale, and keep the customer at the center of your thinking. You know what it’s like to work for organizations going through digital transformation and know how to design for large brands and platforms, CMS’s, and design systems.

You’ll work hand in hand with UX, and as part of a close-knit team of Creative Leads, Designers, Copywriters, Producers, Marketing Partners, and others inside and outside of Bose to ideate and deliver creative that gets results – from product pages, editorial content, emails, social media, in app messaging, landing pages and more.

What describes you:

You love design.
You understand the power of design. You know it is more than moving pixels, it’s about moving people. Emotionally and behaviorally. We're looking for a thoughtful designer whose love of the craft goes beyond self-expression.

You are left-brained and right-brained.
You know what it is to work within a Brand design language and have the confidence to push the boundaries with a well-developed understanding of design fundamentals such as typography, interaction design and usability, layout, white space, aspect ratios, typography, and color theory. Tying all of these elements together with enormous attention to detail.

You have comprehensive experience with everything from responsive web design for large-scale platforms to mobile apps. You understand the advantages and constraints of modern CMS’s. And know all about design systems, atomic design principles, breakpoints, grids, templates, components - and you know how to bend them to your will.

You’ve got ideas.
Lots of them. You are always looking to find inspiration, insights, cultural or human truths, to shape those ideas. And you’re able to consider your ideas strategically and tactically translating creative concepts into effective designs and brand values into compelling visual designs.

People fascinate you.
You love people in all their diversity. You’re easy to work with, as you have strong social and communication skills that ensure you understand, relate to and connect with our customers- and your team.

You’re ever curious.
You have a contagious curiosity for all-things digital, from apps and platforms to emerging tech. You challenge yourself both personally and professionally. You ask great questions, listen deeply, and go wherever the answers might lead you.

You want to grow.
You are always learning and progressing. You welcome informed debate and will passionately defend your decisions. You’re skeptical of “the way we do things.” You’re eager to learn things you don’t already know. And you’re open to failing. When you get it wrong, you learn from it and come out stronger.

You’re you. You’re confident that there’s something unique only you could bring to our team. (Tell us what it is in your cover letter!)

What you bring:

5-8 years' experience; your work is more important to us than your years.

• Impressive design chops, from responsive web design for large-scale platforms to mobile apps
• Experience with designing for CMS’s
• Experience establishing, maintaining, and improving Design Systems
• Up to date with latest UX/UI trends, techniques and technologies for desktop and mobile applications.
• Proficiency in modern design and prototyping tools (Adobe CC and Figma)
• Excellent presentation skills and the ability to clearly convey concepts.
• Proven ability to generate supportive visual assets for larger brand systems beyond logos, logotypes, or basic components.
• Experience with prototyping to explore and convey design solutions.
• Bonus points if you have strong motion design capabilities.

We are searching for an Industrial Designer II based in Phoenix. Within this role, the designer will be responsible for the assistance of developing drawings, high fidelity renderings and concept models of outer designs of products, based on the input from the VP of Design, engineering and product team members.  This will include research of materials and proposing processes for manufacturing.  The design scope information provided may include user related research feedback.

Essential Functions:

• Overall product design concepts based on initial feedback/PRD information from the Product Team
• Conducts User Studies and compiles results and information for feedback to R&D and the Product Team
• Front and rear panel graphics, material coverings/finishes, componentry and concept design for guitar amplifiers, speakers and Electronics products, Accessories or Guitar componentry which require similar information. This will be done under the direction of Product Marketing, Engineering, and the VP of Design who will provide logical mechanical information via the mechanical engineering team.
• Works with engineers and Product Marketing on new projects for any conceptual design work including ergonomics, material or process issues required to complete the product design.
• Complete graphic renderings to be used for presentation to Marketing for a new product design.
• Assist graphic designer and technical writer with any overflow of work required.
• Minor interaction with vendors who provide a variety of different materials required to complete the cosmetic aspects of a product design.
• Must be an open minded, self-motivated team player.
• Ability to work collaboratively as a team player with people from different organizations in the company.
• Good design presentation skills.
• Some Knowledge with the selection of materials suitable for consumer product use.
• Good interpersonal skills.

• Additional duties as assigned.

Qualifications:

• Degree in Industrial Design or Equivalent
• 3-5 Years Years’ Experience
• Macintosh/PC based: Adobe Illustrator, Adobe Photoshop, Freehand, Solidworks, InDesign, Word, Keyshot Rendering
• Manual artwork skills: Good sketching skills, color as well as experience with Cintiq screen
• Modeling (prototype) skills
• Communication Skills (Interaction w/ others – Marketing/Engineering)
• Creativity

We are seeking a Senior Staff AI / Machine Learning Architect to serve as a key technical bridge between research teams and product engineering organizations. In this role, you will help translate advanced machine learning research into efficient, scalable, and production ready solutions across Dolby’s product portfolio.

You will play a critical role in defining technical strategy for developing, training, and deploying AI/ML models—particularly in edge ML and NPU enabled platforms—while collaborating closely with researchers, software engineers, and external partners such as silicon vendors. This highly cross functional role combines hands on technical expertise with system level thinking and technical leadership, influencing direction across projects and teams through execution and clear technical communication.

Key Responsibilities

Technical Strategy and Leadership

• Define and guide AI/ML technology strategy across Dolby’s core technology areas (audio processing, video processing, personalization, and related domains), spanning cloud, edge, and embedded environments, with a focus on edge ML, GPUs, and NPUs
• Anticipate evolving business and technical needs and contribute to a forward looking technical vision
• Establish best practices, guardrails, and technical guidelines for building, training, optimizing, and deploying ML models across the organization
• Stay current with developments in AI/ML, including emerging architectures and edge inference techniques, and translate industry trends into practical, production oriented recommendations for accelerated hardware

Bridge Research and Engineering

• Serve as a primary technical interface between ML research teams and engineering teams
• Define architectural approaches for integrating traditional audio/video processing (DSPs, hardware accelerators) with ML models
• Partner with platform managers and engineering teams to integrate ML models into shipped products, and collaborate with researchers to align on requirements and constraints
• Work with Data Engineering teams to help establish data governance guidelines and standards for data sourcing, cleaning, and pipeline management
• Collaborate with QA teams to develop testing methodologies appropriate for AI/ML systems

Engage with Silicon Vendors

• Develop a working understanding of GPU and NPU architectures, toolchains, operator support, and performance characteristics
• Identify gaps between model requirements and hardware capabilities, and help drive solutions in collaboration with internal teams and external partners
• Collaborate with and influence silicon vendors and platform partners on roadmap alignment, tooling, and hardware capabilities relevant to Dolby use cases

Hands On Technical Work

• Conduct technical investigations and experiments, including profiling models, benchmarking inference, and evaluating accuracy latency trade offs
• Apply and advise on model optimization techniques such as retraining, pruning, quantization, distillation, and hardware aware optimization
• Guide model porting across frameworks and runtimes (e.g., PyTorch → ONNX → vendor specific runtimes)
• Build prototypes and proof of concepts to reduce technical risk prior to full engineering investment

Qualifications

Required

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field, or equivalent practical experience
• Significant hands on experience in AI, machine learning, and embedded software engineering (often acquired over many years of professional practice)
• Strong software engineering skills, including experience writing production quality code and working with version control, testing, build systems, and software delivery pipelines
• Experience with at least one major AI/ML framework (e.g., PyTorch, TensorFlow, JAX, ONNX) and the ability to learn additional frameworks as needed
• Hands on experience deploying optimized ML models (e.g., quantization, pruning, distillation, operator fusion)
• Experience with edge or on device ML, including awareness of constraints such as latency, power, memory, and thermal limits
• Familiarity with CPU, GPU, NPU, and DSP architectures and their associated toolchains (e.g., Qualcomm Hexagon/QNN, MediaTek APU/NeuroPilot, ARM Ethos, Apple Neural Engine)
• Experience in audio, video, signal processing, media codecs, or closely related technical domains

Strongly Preferred

• Ability to work across abstraction layers, from model architecture to operator level hardware performance
• Experience defining technical strategy and influencing cross functional teams through expertise and collaboration
• Demonstrated experience shipping ML models to production on resource constrained devices (e.g., mobile, embedded, automotive, wearables)

Nice to Have

• Experience with real time audio/video inference pipelines (e.g., streaming inference, causal models, latency sensitive processing)
• Familiarity with Dolby technologies (such as Atmos, Vision, or AC 4) or comparable media standards
• Experience with generative AI models in the audio or video domain
• Contributions to open source ML tools or peer reviewed research

What This Role Is Not

• This is not a pure research role; the focus is on translating research into production ready solutions
• This is not an MLOps, LLM only, or infrastructure focused role
• This role does not center on integrating third party APIs; the work involves developing proprietary models
• This is not a people management role, though the position involves technical leadership and influence

Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire an Sales Support Specialist to add to our growing Sales team! If selected, you will be responsible for working with Sales Engineers in making the customer experience as smooth & impressive as possible. No prior product or industry knowledge is necessary.

Job Responsibilities:

• Administrative & organizational activities
• Providing timely & friendly follow-up communication
• Phone & email support
• Creating quotes & invoices

Job Qualifications:

• Self-motivated with the ability to work independently, as well as in a collaborative environment
• Smart, empathetic folks with strong people skills
• Great verbal and written communication
• A strong passion to help others and to do the right thing
• Experience with our internal systems and processes, specifically 4D, is a plus

Sweetwater “Ideal” Team-Player

• WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
• Gets Things Done – You have a great work ethic and move through tasks with a sense of urgency
• Obsesses over the Details – You are committed to paying attention to the details
• Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
• Develops the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey

We are seeking a Business Development Sales Specialist (we call them Education Account Managers) to work with and build relationships with schools from grade schools to high schools.

Our Education Account Managers are the frontline relationship builders, problem solvers, and community partners who help music programs thrive.

You will serve as the primary conduit between Music & Arts and the schools within your assigned territory. You will cultivate educator relationships, drive rental, repair, and product growth, expand program adoption, and represent Music & Arts as a trusted partner to students, teachers, and the broader school community.

Essential Functions (not all-inclusive):

Relationship Development & Territory Growth

• Build meaningful, trust-based relationships with music educators, administrators, and district decision-makers.

• Expand Music & Arts’ footprint using our database and prioritized regional school lists.

• Establish weekly outreach rhythms (calls, emails, school visits, virtual meetings).

• Develop strategic territory plans focused on new school programs, educator support, and local engagement.

Sales Activity & Pipeline Discipline

• Achieve weekly expectations for educator conversations, meetings, and school visits.

• Respond to all inbound leads within 24 hours.

• Maintain complete, accurate pipeline documentation in Salesforce, including next steps, dates, meeting notes, and opportunity stages.

• Drive net-new program creation, renewals, and expansions across rentals, repairs, and product categories.

• Partner with Regional Logistics Coordinators (RLCs) to stay focused on client-facing activity.

Community Engagement & Store Activation

• Work closely with local Music & Arts and Guitar Center stores to host educator nights, community events, and back-to-school events.

• Promote in-store resources, coupons, and promotional programs for educators and parents.

• Support store-based music education initiatives and recruitment events that attract families and build long-term loyalty.

• Drive school traffic to nearby stores to increase brand visibility and educator engagement.

Customer Support & Educator Service Excellence

• Serve as the primary point of contact for educators, ensuring timely resolution of issues related to rentals, repairs, and product needs.

• Work collaboratively with stores, repair shops, customer service, and RLC partners to ensure seamless educator support.

• Maintain exceptional professionalism, responsiveness, and ownership in all educator interactions.

• Proactively identify and resolve friction points before they impact customer experience.

Culture & Leadership Behavior

As a representative of Music & Arts’ renewed culture, the Ed Account Manager is expected to:

• Lead with optimism, service, and professionalism.

• Model accountability — avoid negativity, blame, or disengagement.

• Embrace coaching, continuous improvement, and a set productivity cadence.

• Contribute to a positive team environment and support peer success.

Skills, Experience and Education:

Minimum Requirements:

• Sales, customer engagement, or community relations experience.  

• Excellent communication and relationship-building skills.

• Ability to travel throughout assigned territory.

• Proficiency in Microsoft Office; ability to learn CRM systems.

• Valid driver’s license and auto insurance.

• Ability to lift up to 50 pounds.

Preferred:

• Experience working with music educators or school districts.

• Bilingual capability (especially Spanish).
  
  
• Bachelor’s degree in Music Education, Performance, Music Business, or equivalent experience.
  
  
• Strong practical understanding of band & orchestral instruments