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We're looking for a highly motivated, idea-generating professional to serve as the central execution and delivery lead for member-facing digital campaigns, content, and touchpoints, both nationally and across our chapter markets. Reporting to the Director, Member Experience, the Digital Member Experience Manager operationalizes the broader Member Experience strategy across content, campaigns, and digital touchpoints throughout the member ecosystem, and plays a key part in marketing high-impact programs and member-wide initiatives. You will work closely with Lifecycle Marketing (which owns audience segmentation and marketing automation strategy) and coordinate cross-functionally with Digital Experience, IT, Creative Services, and Chapter teams to ensure cohesive execution of member-facing campaigns and communications.

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WHAT YOU’LL DO

• Execute and support membership engagement initiatives across national and chapter-specific programming, awards, advocacy, education, partnerships, and marketing campaigns, including content development, email communications, and updates to GRAMMY.com and other digital platforms.
• Develop and execute copy for member-facing campaigns, translating awards process information, program goals, and promotional priorities into clear, engaging content across email, web, app, and event platforms, aligned with brand voice and communications standards.
• Partner with Chapter teams and internal stakeholders to gather inputs, including event materials submitted via ticket (text, images, info), and shape messaging for member programs, events, and initiatives.
• Manage and update public-facing membership pages and member-related content in the GRAMMY app and member portal, including chapter programming, awards, promotional messaging, and key communications.
• Manage the department's use of event and digital platforms (e.g., Blackthorn registration, web CMS, and related tools), reviewing chapter event builds through a marketing and brand lens to confirm messaging alignment and ensure timely, accurate publication (technical build and system integrations remain owned by IT).
• Partner with the Member Experience data lead to ensure chapter events are integrated and surfaced on the Member Portal, including input on which events are highlighted.
• Develop and maintain standardized, reusable event templates chapters can adapt for their own builds, and help establish turnaround-time expectations for chapter event requests, including guidance for high-volume periods.
• Coordinate execution across email, web, app, and event platforms, serving as a quality control checkpoint to ensure accuracy, clarity, and a cohesive member experience.
• Support rollout and ongoing management of member community platforms (e.g., Slack), including hands-on moderation during beta phases and establishing engagement standards and best practices for long-term growth.
• Support post-event evaluation, including reporting, stakeholder summaries, and data analysis, and ensure post-event communications are executed across appropriate channels.
• Maintain advanced knowledge base of the Grammy awards calendar, criteria, and processes to ensure effective and clear communication around the Recording Academy’s marquee event.
• Develop and maintain clear systems for member communication that have the ability to scale to meet the Academy’s global membership goals.
• Ensure all execution aligns with established Member Experience standards, direction, and priorities.

SKILLS & EXPERIENCE

• Bachelor’s Degree preferred.
• 4+ years of digital marketing, event production/management, and customer service experience, preferrably in entertainment or media.
• Previous experience and connections in music business, music production or music education preferred.
• Knowledge of event and marketing platforms such as Blackthorn, Swoogo or similar tools (reviewing builds for brand and messaging alignment, not configuring technical integrations), and familiarity with Salesforce Marketing Cloud or comparable CRM platforms.
• Strong copywriting and content development skills with the ability to translate defined priorities into clear, engaging member-facing messaging.
• Strong understanding of brand voice, messaging consistency, and content standards with the ability to apply them across channels.
• Experience managing website content using content management systems (CMS), such as WordPress or similar platforms.
• Experience executing campaigns across multiple digital channels, including email, web, app, and event platforms.
• Familiarity with community platforms such as Slack, Discord, or similar tools preferred including basic moderation and community engagement best practices preferred.
• Comfort working across multiple digital platforms and tools, with the ability to learn new systems quickly and support evolving workflows.
• Experience working cross-functionally with marketing, creative, digital, and program teams to deliver coordinated campaigns and initiatives.
• Basic understanding of campaign performance metrics, with the ability to interpret insights and apply learnings to improve execution.
• Proficiency in digital tools including Zoom, Canva, Adobe, and Microsoft applications (Outlook, Word, Excel, PowerPoint).
• Ability to communicate ideas clearly with excellent interpersonal skills.
• Must be proactive and highly organized with strong attention to detail.
• Ability to work under pressure of tight deadlines with strong organizational and decision-making skills.

The Coordinator Guest Engagement Center is responsible for providing first class service to all Madison Square Garden, Radio City Music Hall, The Beacon Theatre, and Chicago Theater and Sphere Las Vegas guests. This role is responsible for handling guest communications via various points of contact, which include but are not limited to phone, email, chat and our Voice of the Customer platform.

What will you do?

• Handling calls, responding to customer written communications, managing issues, and providing on-site presence at events.
• Fulfills anywhere from 3,000-10,000 make-good tickets for issues that require re-ticketing each year.
• Assists in creating unique methods of resolving customer concerns by working with divisions and generates responses in writing or orally.
• Processes and coordinates orders for patrons needing accessible accommodation for all Madison Square Garden Venues.
• Handles ADA ticket inventory with box office for all properties
• Works with every area of the company on a daily basis, particularly entertainment, facilities and teams.
• Assists in compiling the Guest Relations summaries for all venues including data and analysis from all calls, emails, chats, voice of the customer reviews and letters received that is used by senior management to understand the customer experience and identify recurring issues.
• Assists with managing the Guest Relations area of the website, particularly the FAQ section, which has greatly diminished routine inquiries from the public and provides much better immediate service.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
• Interacts with guests at more than 100 events (including approximately 25 cancelled events) to address concerns and ensure a positive overall experience.

What do you need to succeed?

• Excellent verbal communication and writing skills along with strong customer relations experience.  
• Must have problem solving/conflict resolution skills.  Must be able to handle heavy volume of customer communication (telephone, emails, letters, faxes.  Must be able to handle sensitive, heightened customer situations including on-site presence.  
• Excellent computer skills (SalesForce, Word, Excel, Power Point and Ticketmaster).    

Special Requirements

• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Must be willing to travel to other company locations as needed.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

Yamaha Artist Relations provides support for Yamaha Performing Artists throughout the world while leveraging the Yamaha brand through artistic collaborations. We promote Yamaha as the number one music manufacturer in the world through collaboration with our internal stakeholders. Artist Relations roles impact Yamaha with their product, events and operational expertise.

Key Accountabilities Include

• Support artist, vendor, and stakeholders’ relationships to meet business needs
• Support brand awareness through rapport with artists
• Support data accuracy and reporting
• Ensure timely project delivery and execution of Artist Relations activities/responsibilities
• Support department efficiencies

Primary Responsibilities Include

• Communicate and collaborate with artists and internal stakeholders (internal staff)
• Collect and organize information for reporting
• Assist in organizing event planning
• Coordinating artist support logistics
• Survey and collect relevant Artist updates including social media and PR
• Organize and maintain AR databases, processes, and procedures
• Assist with accommodations, sales, and loans made to artists

Core Functional Competencies

• Brand Ambassador: Serve as a representative of the Yamaha brand
• Customer/Artist Problem Resolution: Gather information towards appropriate solutions
• Event Management: Manage face-to-face and virtual events that enable contact between Yamaha and potential customers
• Logistics: Obtain, produce, and distribute materials and products in the proper places and in the proper quantities
• Consultative Skills: Alleviates customer pain points and recommend products and services that meet customers’ needs
• Project Management: Plans, organizes, and manages tasks and resources to bring about successful completion of a specific project
• Relationship Building and Maintenance: Quickly connect and prospective artists and maintain relationships

Core Behavioral Competencies

• Yamaha Way (will, integrity, initiative, challenge, commitment)
• Customer Focus
• Values Differences
• Action Oriented
• Communicates Effectively
• Self-Aware
• Resilience

Qualifications
Ideal

• Demonstrated success delivering customer service
• Demonstrated attention to detail and organizational skills
• Experience with spreadsheets, word processing programs, and email systems
• Demonstrated success within a fast-paced environment
• Able to travel domestically up to 25%, includes nights and weekends
• Experience with musicians and vendors in specific instrument category
• Demonstrated success multi-tasking high visibility projects
  

Preferred

• Music business or music background
• CRM database experience
• Bachelors degree in Music Business or related field
• 2+ years of experience working with regional level artists

As a strategic and adaptable Staff Technical Program Manager, you will own the strategy and delivery of large-scale, cross-organizational initiatives across Ads Engineering. This role is critical to driving execution of high-impact programs spanning ad-serving systems, data platforms, monetization workflows, and cross-program integrations with Pandora and broader SiriusXM systems.

This is a senior individual contributor role requiring deep architectural literacy, systems thinking, and the ability to define program strategy — not simply execute against it. You will partner directly with engineering and product leadership to shape multi-year roadmaps, co-own program strategy, streamline org-wide governance, and deliver outcomes that materially impact platform scalability, monetization performance, and global platform capabilities to deliver outcomes that make an unmistakable enterprise-level impact across: scalability targets, RTB latency/SLA, fill rate, yield/monetization lift, reliability, and global rollout readiness. This includes leading multi-year, cross-functional programs such as global ad-serving modernization, real-time bidding (RTB) latency/scale programs, and technical consolidation across the Pandora and SiriusXM ad technology stacks.

What you’ll do:

Enterprise Program Strategy & Delivery

• Establish and own the strategy and end-to-end delivery of large, cross-organizational Ads Engineering initiatives (eg: broadcast ads digitization and modernization, ad insertion, consolidation across SiriusXM and Pandora tech stacks), from intake through launch.
• Function as Workstream lead for select cross-organizational initiatives spanning multiple engineering teams - from planning through launch.
• Maintain roadmap and delivery commitments for multiple teams within the Ad Technology organization, aligning Product, Engineering and GTM on execution plans, ROIs and outcomes (e.g., latency/SLAs, yield/monetization lift, reliability, rollout readiness).
• Coordinate program structure, milestones, sequencing, interdependencies, and success metrics in close partnership with engineering and product leadership.
• Proactively identify, forecast, and mitigate delivery risks and issues, communicating mitigation plans and status clearly to stakeholders.
• Use data to drive sustainable planning and transparent tradeoff discussions for new work or conflicting priorities.
• Provide portfolio-level visibility and structured analysis to advise on prioritization and resource allocation decisions.
• Drive high-stakes tradeoff decisions (scope, sequencing, resourcing, risk) with Director/VP level engineering and product leadership and be directly accountable for program-level outcomes and delivery across multiple teams.

Technical Leadership & Systems Thinking

• Apply proficient architectural literacy across ad-serving, real-time bidding, data pipelines, monetization platforms, and distributed infrastructure.
• Guide teams toward scalable, aligned technical solutions by deeply understanding platform constraints and cross-program tradeoffs.
• Review system designs, challenge assumptions, and proactively solve downstream impacts across tightly coupled Ads and platform integrations.
• Manage capacity, risks, technical debt, velocity, and operational readiness.
• Anticipate long-term platform risks and scalability constraints, including across globally distributed systems.
• Serve as the go-to Technical Program Manager and subject matter expert for complex cross-program integrations, major platform constraints, and critical cross-domain dependency resolution.

Roadmap Alignment & Program Strategy

• Influence roadmap alignment across Ads, Pandora, and related programs.
• Own program-level strategy across multiple teams, including dependency mapping, sequencing, and integration planning for complex, ambiguous initiatives where outcomes and constraints evolve.
• Co-own Ads Technology program strategy, shaping roadmap prioritization based on business impact, technical feasibility, and cross-program dependencies.
• Advocate for program(s) health and long-term strategy.

Organizational Effectiveness & Governance

• Define and institutionalize Ads TPM org-wide program governance standards, operating models, and best practices, elevating execution rigor across the entire Ads Engineering organization.
• Mentor and uplevel other TPMs, and cross-functional partners by creating playbooks, templates, and coaching that improve execution quality beyond your immediate scope.
• Continuously improve governance and delivery processes to increase predictability, execution quality, and program health over time.

• Establish and facilitate team-level ceremonies including daily standups, sprint planning, backlog refinement, retrospectives, and/or other meetings needed to ensure smooth execution and team alignment.
• Partner with TPM leadership to run program level ceremonies like intake and refinement if required.
• Define, instrument, and socialize delivery and operational health metrics (e.g., predictability, cycle time, throughput, readiness, and post-launch outcomes) to drive transparent decision-making and continuous improvement.

Cross-Functional Collaboration & Executive Communication

• Build formal cross-functional networks across Product, Engineering, Data, Infrastructure, and partner programs to drive alignment and coordinated execution; influence roadmap and investment tradeoffs with senior leadership.
• Serve as the connective layer between Engineering, Product, Quality, Operations, and external stakeholders.
• Present clear, scenario-based decision paths to engineering and business leadership, driving consensus through clarity.
• Resolve conflict and maintain alignment across directors, tech leads, and cross-functional partners with authority and credibility.

What you’ll need:

• Typically requires a minimum of 7 years of related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 4 years experience; or equivalent experience, leading complex, enterprise-scale initiatives.
• Bachelor's degree in Computer Science, Engineering, or equivalent work experience.
• Demonstrated experience owning Enterprise program strategy — including multi-year roadmap partnership, portfolio-level decision support, and org-wide process improvement — not just execution.
• Significant experience in advertising technology, including ad-serving systems, real-time bidding, monetization platforms, data pipelines, and analytics systems.
• Proficient architectural literacy across multiple platform programs; ability to guide teams toward scalable solutions and evaluate cross-program constraints and tradeoffs.
• Executive-level communication skills; ability to craft scenario-based decision paths for senior engineering and business leadership and drive consensus through clarity.
• Proven ability to drive delivery across tightly coupled, interdependent systems at scale.
• Demonstrated ability to operate with minimal oversight across ambiguous, high-stakes programs.
• Experience working across multiple Agile methodologies; proficiency with Jira and related program management tooling.
• Experience with automation and/or AI tools such as chatGPT, Gemini, etc.
• Strong propensity toward relationship building and influencing without authority.
• Experience in digital audio or media platforms preferred.
• Experience managing vendor or third-party technology integrations, including global or multi-region platforms preferred.
• Experience in high-availability, real-time systems environments preferred.
• Experience leading platform transformation or cross-organizational consolidation programs preferred.
• Must have legal right to work in the U.S.

As a Data Analyst II, you will leverage advanced analytical techniques and business knowledge to support data-driven decision-making across multiple domains. This role involves identifying relevant data sources, ensuring data quality, and applying statistical methods to generate actionable insights for VIZIO's Inscape clients. You will collaborate with stakeholders to develop visualizations and reports that effectively communicate findings, while supporting process improvements and project delivery. The position requires proficiency in data management, exploratory analysis, and clear communication to influence business outcomes and drive continuous improvement within a complex organizational environment. About the team:  The team delivers VIZIO’s Inscape TV data solutions to publishers, agencies, and brands by collaborating across functions with a foundation of respect, integrity, and accountability. Focused on continuous improvement, members utilize data insights and innovative approaches to enhance results. Leadership supports talent development through coaching and constructive feedback, fostering resilience and a growth mindset. Committed to exceptional customer experiences, the team upholds high ethical standards and operates in a results-driven environment aligned with Walmart’s core values and strategic goals.

What you'll do...

• Analyze complex data sets to identify trends, patterns, and insights that support business decision-making across multiple domains.

• Develop and maintain data models, dashboards, and visualizations using advanced tools to communicate findings effectively.

• Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions.

• Support data quality management by profiling, cleansing, and validating data to ensure accuracy and reliability.

• Assist in the identification and sourcing of relevant data to address business challenges and improve processes.

• Present analytical results clearly to stakeholders, adapting communication to different audiences.

What you'll bring:

• Proficiency in big data analytics and statistical techniques to support business problem-solving and decision-making.

• Experience with data visualization tools such as Python libraries, Tableau, or PowerBI to create clear and impactful graphical representations.

• Strong knowledge of database technologies including SQL and NoSQL for effective data sourcing and management.

• Ability to analyze data quality, perform data cleansing, and support data governance practices.

• Effective communication skills to present insights and influence stakeholders across multiple business domains.

• Familiarity with exploratory data analysis and relevant scripting languages to identify trends and correlations.

Our Creative Department is a part of the global marketing team. We’re a group of creative pioneers on a mission to unleash the potential of the brand. And we’re looking for a passionate Visual Designer to join us.

As a Visual Designer at Bose you’ll lean on well-honed design instincts to craft meaningful, valuable experiences on Bose owned and third party platforms, clearly communicate your design vision and rationale, and keep the customer at the center of your thinking. You know what it’s like to work for organizations going through digital transformation and know how to design for large brands and platforms, CMS’s, and design systems.

You’ll work hand in hand with UX, and as part of a close-knit team of Creative Leads, Designers, Copywriters, Producers, Marketing Partners, and others inside and outside of Bose to ideate and deliver creative that gets results – from product pages, editorial content, emails, social media, in app messaging, landing pages and more.

What describes you:

You love design.
You understand the power of design. You know it is more than moving pixels, it’s about moving people. Emotionally and behaviorally. We're looking for a thoughtful designer whose love of the craft goes beyond self-expression.

You are left-brained and right-brained.
You know what it is to work within a Brand design language and have the confidence to push the boundaries with a well-developed understanding of design fundamentals such as typography, interaction design and usability, layout, white space, aspect ratios, typography, and color theory. Tying all of these elements together with enormous attention to detail.

You have comprehensive experience with everything from responsive web design for large-scale platforms to mobile apps. You understand the advantages and constraints of modern CMS’s. And know all about design systems, atomic design principles, breakpoints, grids, templates, components - and you know how to bend them to your will.

You’ve got ideas.
Lots of them. You are always looking to find inspiration, insights, cultural or human truths, to shape those ideas. And you’re able to consider your ideas strategically and tactically translating creative concepts into effective designs and brand values into compelling visual designs.

People fascinate you.
You love people in all their diversity. You’re easy to work with, as you have strong social and communication skills that ensure you understand, relate to and connect with our customers- and your team.

You’re ever curious.
You have a contagious curiosity for all-things digital, from apps and platforms to emerging tech. You challenge yourself both personally and professionally. You ask great questions, listen deeply, and go wherever the answers might lead you.

You want to grow.
You are always learning and progressing. You welcome informed debate and will passionately defend your decisions. You’re skeptical of “the way we do things.” You’re eager to learn things you don’t already know. And you’re open to failing. When you get it wrong, you learn from it and come out stronger.

You’re you. You’re confident that there’s something unique only you could bring to our team. (Tell us what it is in your cover letter!)

What you bring:

5-8 years' experience; your work is more important to us than your years.

• Impressive design chops, from responsive web design for large-scale platforms to mobile apps
• Experience with designing for CMS’s
• Experience establishing, maintaining, and improving Design Systems
• Up to date with latest UX/UI trends, techniques and technologies for desktop and mobile applications.
• Proficiency in modern design and prototyping tools (Adobe CC and Figma)
• Excellent presentation skills and the ability to clearly convey concepts.
• Proven ability to generate supportive visual assets for larger brand systems beyond logos, logotypes, or basic components.
• Experience with prototyping to explore and convey design solutions.
• Bonus points if you have strong motion design capabilities.

We are searching for an Industrial Designer II based in Phoenix. Within this role, the designer will be responsible for the assistance of developing drawings, high fidelity renderings and concept models of outer designs of products, based on the input from the VP of Design, engineering and product team members.  This will include research of materials and proposing processes for manufacturing.  The design scope information provided may include user related research feedback.

Essential Functions:

• Overall product design concepts based on initial feedback/PRD information from the Product Team
• Conducts User Studies and compiles results and information for feedback to R&D and the Product Team
• Front and rear panel graphics, material coverings/finishes, componentry and concept design for guitar amplifiers, speakers and Electronics products, Accessories or Guitar componentry which require similar information. This will be done under the direction of Product Marketing, Engineering, and the VP of Design who will provide logical mechanical information via the mechanical engineering team.
• Works with engineers and Product Marketing on new projects for any conceptual design work including ergonomics, material or process issues required to complete the product design.
• Complete graphic renderings to be used for presentation to Marketing for a new product design.
• Assist graphic designer and technical writer with any overflow of work required.
• Minor interaction with vendors who provide a variety of different materials required to complete the cosmetic aspects of a product design.
• Must be an open minded, self-motivated team player.
• Ability to work collaboratively as a team player with people from different organizations in the company.
• Good design presentation skills.
• Some Knowledge with the selection of materials suitable for consumer product use.
• Good interpersonal skills.

• Additional duties as assigned.

Qualifications:

• Degree in Industrial Design or Equivalent
• 3-5 Years Years’ Experience
• Macintosh/PC based: Adobe Illustrator, Adobe Photoshop, Freehand, Solidworks, InDesign, Word, Keyshot Rendering
• Manual artwork skills: Good sketching skills, color as well as experience with Cintiq screen
• Modeling (prototype) skills
• Communication Skills (Interaction w/ others – Marketing/Engineering)
• Creativity

We are seeking a Senior Staff AI / Machine Learning Architect to serve as a key technical bridge between research teams and product engineering organizations. In this role, you will help translate advanced machine learning research into efficient, scalable, and production ready solutions across Dolby’s product portfolio.

You will play a critical role in defining technical strategy for developing, training, and deploying AI/ML models—particularly in edge ML and NPU enabled platforms—while collaborating closely with researchers, software engineers, and external partners such as silicon vendors. This highly cross functional role combines hands on technical expertise with system level thinking and technical leadership, influencing direction across projects and teams through execution and clear technical communication.

Key Responsibilities

Technical Strategy and Leadership

• Define and guide AI/ML technology strategy across Dolby’s core technology areas (audio processing, video processing, personalization, and related domains), spanning cloud, edge, and embedded environments, with a focus on edge ML, GPUs, and NPUs
• Anticipate evolving business and technical needs and contribute to a forward looking technical vision
• Establish best practices, guardrails, and technical guidelines for building, training, optimizing, and deploying ML models across the organization
• Stay current with developments in AI/ML, including emerging architectures and edge inference techniques, and translate industry trends into practical, production oriented recommendations for accelerated hardware

Bridge Research and Engineering

• Serve as a primary technical interface between ML research teams and engineering teams
• Define architectural approaches for integrating traditional audio/video processing (DSPs, hardware accelerators) with ML models
• Partner with platform managers and engineering teams to integrate ML models into shipped products, and collaborate with researchers to align on requirements and constraints
• Work with Data Engineering teams to help establish data governance guidelines and standards for data sourcing, cleaning, and pipeline management
• Collaborate with QA teams to develop testing methodologies appropriate for AI/ML systems

Engage with Silicon Vendors

• Develop a working understanding of GPU and NPU architectures, toolchains, operator support, and performance characteristics
• Identify gaps between model requirements and hardware capabilities, and help drive solutions in collaboration with internal teams and external partners
• Collaborate with and influence silicon vendors and platform partners on roadmap alignment, tooling, and hardware capabilities relevant to Dolby use cases

Hands On Technical Work

• Conduct technical investigations and experiments, including profiling models, benchmarking inference, and evaluating accuracy latency trade offs
• Apply and advise on model optimization techniques such as retraining, pruning, quantization, distillation, and hardware aware optimization
• Guide model porting across frameworks and runtimes (e.g., PyTorch → ONNX → vendor specific runtimes)
• Build prototypes and proof of concepts to reduce technical risk prior to full engineering investment

Qualifications

Required

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field, or equivalent practical experience
• Significant hands on experience in AI, machine learning, and embedded software engineering (often acquired over many years of professional practice)
• Strong software engineering skills, including experience writing production quality code and working with version control, testing, build systems, and software delivery pipelines
• Experience with at least one major AI/ML framework (e.g., PyTorch, TensorFlow, JAX, ONNX) and the ability to learn additional frameworks as needed
• Hands on experience deploying optimized ML models (e.g., quantization, pruning, distillation, operator fusion)
• Experience with edge or on device ML, including awareness of constraints such as latency, power, memory, and thermal limits
• Familiarity with CPU, GPU, NPU, and DSP architectures and their associated toolchains (e.g., Qualcomm Hexagon/QNN, MediaTek APU/NeuroPilot, ARM Ethos, Apple Neural Engine)
• Experience in audio, video, signal processing, media codecs, or closely related technical domains

Strongly Preferred

• Ability to work across abstraction layers, from model architecture to operator level hardware performance
• Experience defining technical strategy and influencing cross functional teams through expertise and collaboration
• Demonstrated experience shipping ML models to production on resource constrained devices (e.g., mobile, embedded, automotive, wearables)

Nice to Have

• Experience with real time audio/video inference pipelines (e.g., streaming inference, causal models, latency sensitive processing)
• Familiarity with Dolby technologies (such as Atmos, Vision, or AC 4) or comparable media standards
• Experience with generative AI models in the audio or video domain
• Contributions to open source ML tools or peer reviewed research

What This Role Is Not

• This is not a pure research role; the focus is on translating research into production ready solutions
• This is not an MLOps, LLM only, or infrastructure focused role
• This role does not center on integrating third party APIs; the work involves developing proprietary models
• This is not a people management role, though the position involves technical leadership and influence

Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire an Sales Support Specialist to add to our growing Sales team! If selected, you will be responsible for working with Sales Engineers in making the customer experience as smooth & impressive as possible. No prior product or industry knowledge is necessary.

Job Responsibilities:

• Administrative & organizational activities
• Providing timely & friendly follow-up communication
• Phone & email support
• Creating quotes & invoices

Job Qualifications:

• Self-motivated with the ability to work independently, as well as in a collaborative environment
• Smart, empathetic folks with strong people skills
• Great verbal and written communication
• A strong passion to help others and to do the right thing
• Experience with our internal systems and processes, specifically 4D, is a plus

Sweetwater “Ideal” Team-Player

• WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
• Gets Things Done – You have a great work ethic and move through tasks with a sense of urgency
• Obsesses over the Details – You are committed to paying attention to the details
• Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
• Develops the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey

We are seeking a Business Development Sales Specialist (we call them Education Account Managers) to work with and build relationships with schools from grade schools to high schools.

Our Education Account Managers are the frontline relationship builders, problem solvers, and community partners who help music programs thrive.

You will serve as the primary conduit between Music & Arts and the schools within your assigned territory. You will cultivate educator relationships, drive rental, repair, and product growth, expand program adoption, and represent Music & Arts as a trusted partner to students, teachers, and the broader school community.

Essential Functions (not all-inclusive):

Relationship Development & Territory Growth

• Build meaningful, trust-based relationships with music educators, administrators, and district decision-makers.

• Expand Music & Arts’ footprint using our database and prioritized regional school lists.

• Establish weekly outreach rhythms (calls, emails, school visits, virtual meetings).

• Develop strategic territory plans focused on new school programs, educator support, and local engagement.

Sales Activity & Pipeline Discipline

• Achieve weekly expectations for educator conversations, meetings, and school visits.

• Respond to all inbound leads within 24 hours.

• Maintain complete, accurate pipeline documentation in Salesforce, including next steps, dates, meeting notes, and opportunity stages.

• Drive net-new program creation, renewals, and expansions across rentals, repairs, and product categories.

• Partner with Regional Logistics Coordinators (RLCs) to stay focused on client-facing activity.

Community Engagement & Store Activation

• Work closely with local Music & Arts and Guitar Center stores to host educator nights, community events, and back-to-school events.

• Promote in-store resources, coupons, and promotional programs for educators and parents.

• Support store-based music education initiatives and recruitment events that attract families and build long-term loyalty.

• Drive school traffic to nearby stores to increase brand visibility and educator engagement.

Customer Support & Educator Service Excellence

• Serve as the primary point of contact for educators, ensuring timely resolution of issues related to rentals, repairs, and product needs.

• Work collaboratively with stores, repair shops, customer service, and RLC partners to ensure seamless educator support.

• Maintain exceptional professionalism, responsiveness, and ownership in all educator interactions.

• Proactively identify and resolve friction points before they impact customer experience.

Culture & Leadership Behavior

As a representative of Music & Arts’ renewed culture, the Ed Account Manager is expected to:

• Lead with optimism, service, and professionalism.

• Model accountability — avoid negativity, blame, or disengagement.

• Embrace coaching, continuous improvement, and a set productivity cadence.

• Contribute to a positive team environment and support peer success.

Skills, Experience and Education:

Minimum Requirements:

• Sales, customer engagement, or community relations experience.  

• Excellent communication and relationship-building skills.

• Ability to travel throughout assigned territory.

• Proficiency in Microsoft Office; ability to learn CRM systems.

• Valid driver’s license and auto insurance.

• Ability to lift up to 50 pounds.

Preferred:

• Experience working with music educators or school districts.

• Bilingual capability (especially Spanish).
  
  
• Bachelor’s degree in Music Education, Performance, Music Business, or equivalent experience.
  
  
• Strong practical understanding of band & orchestral instruments

We’re looking for a creative, culturally curious, and commercially minded partnership builder to help shape how General Mills brands show up in entertainment and culture.

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As Associate Manager, Entertainment & Talent Partnerships, you’ll develop and execute partnerships across film, television, streaming, celebrity, talent, creators, music, fashion, and other entertainment platforms. You’ll identify the right people, properties, and cultural moments for our brands, then turn those opportunities into partnerships that strengthen consumer connection and brand growth.

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You’ll support a broad North American portfolio, including cereal, snacks, and meals and baking brands. Some opportunities will start with a brand-team brief; others will come from your external relationships and knowledge of what is coming next. You’ll work across brand, creative, media, PR, social, legal, licensing, and agency teams, while building relationships with studios, networks, streamers, production companies, talent representatives, creators, and other partners.

What You’ll Do

• Identify and develop partnership opportunities across film, television, streaming, celebrity, talent, creators, music, fashion, and emerging cultural platforms.
• Track entertainment trends, upcoming releases, cultural moments, talent activity, music festivals, and partner pipelines to bring timely ideas to brand teams.
• Build and maintain relationships with talent agencies, management companies, studios, networks, streamers, production companies, creators, event partners, and other entertainment organizations.
• Participate in brand briefs and team brainstorms, bringing a creative point of view and translating business objectives into relevant partnership ideas.
• Develop pitches and integrated plans that define the strategy, roles, timelines, budgets, deliverables, approvals, and measures of success.
• Lead negotiations with talent, studios, agencies, production companies, event partners, and other external partners.
• Serve as the central point of contact between brand teams, creative agencies, talent, representatives, and external partners from development through activation.
• Guide teams on talent and entertainment norms, including schedules, usage, deliverables, approvals, expectations, and scope changes.
• Coordinate creative development, production, talent needs, partner communications, and final deliverables to ensure smooth execution.
• Anticipate challenges, manage competing priorities, influence without authority, and keep complex partnerships moving forward.
• Ensure each partnership delivers against agreed brand, consumer, and business objectives.

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Minimum Qualifications

• Bachelor’s degree or equivalent related work experience.
• 5+ years of experience in marketing partnerships, entertainment, talent, media, advertising, agency, or a related field.
• Experience developing and executing partnerships or integrated marketing programs from concept through execution.
• Experience managing external partners and multiple stakeholders, timelines, deliverables, and approvals.
• Experience negotiating or managing talent, entertainment, licensing, sponsorship, promotional, or co-marketing agreements.
• Strong creative and strategic thinking, with the ability to turn business objectives into compelling partnership ideas.
• Excellent communication, presentation, relationship-building, and negotiation skills.
• Experience building integrated partnerships across content, social, PR, media, experiential, music, fashion, or other consumer touchpoints.
• Strong project management and organizational skills, with exceptional attention to detail.
• Ability to influence and collaborate across cross-functional teams and external partners.
• Passion for entertainment, pop culture, and emerging cultural trends.

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Preferred Qualifications

• Direct experience with talent agencies, management companies, studios, networks, streamers, production companies, creators, celebrities, or entertainment properties.
• Experience with branded entertainment, including product placement, product integration, branded content, custom content, or promotional partnerships.
• Established relationships within the entertainment and talent ecosystem; experience with CAA, UTA, WME, major film studios, or comparable partners is a plus.
• Experience working with consumer packaged goods brands or in a large, complex organization.
• Understanding of entertainment rights, talent usage, licensing, and intellectual property.
• Strong creative judgment and the ability to remain level-headed, personable, and direct while managing competing needs.

Additional Considerations

• International relocation or international remote working arrangements (outside of the US) will not be considered.
• Applicants for this position must be currently authorized to work in the United States on a full-time basis. General Mills will not sponsor applicants for this position for work visas.

The Coordinator, TV Music will provide administrative, project, and operational support to the head of USG Television Music Creative Services, including coordination of department workflow operations.

Essential Responsibilities:

• Provide comprehensive administrative support, including calendar management, meeting coordination, travel arrangements, expense reporting, and general office administration.
• Prepare presentations, executive reports, meeting materials, and departmental communications.
• Organize and manage production documentation, including scripts, schedules, music breakdowns, cue sheets and other show related shared-drive resources.
• Maintain Airtable tracker throughout the production lifecycle for all projects.
• Conduct research and maintain current databases of composers, agents, artists, publishers, licensors, management reps, and other industry personnel.
• Coordinate all meetings, including preparation of agendas and follow-up notes.
• Support special projects and initiatives while ensuring timely communication, organization, and follow-through.

Qualifications

Basic Requirements:

• Minimum 1 year of entertainment experience supporting an executive
• Strong proficiency in Microsoft Office, PowerPoint, Excel, Co-Pilot, Airtable and presentation development.

Desired Characteristics:

• Bachelor's degree
• Exceptional organizational, communication, and multitasking skills.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced entertainment environment.
• Genuine passion and keen interest in the intersection of music and television production.
• Ability to maintain confidentiality and exercise discretion when handling sensitive executive, production, and business matters.

Additional Requirements:

• Interested candidates must submit a resume/CV online to be considered
• Must be willing to work in Universal City, CA
• Must have work authorization to work in the United States
• Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

We are currently looking for a Coordinator of Regional Marketing. In this role, under the guidance of the Regional Marketing Management Team, you’ll be responsible for multiple marketing efforts including artist and audience research, coordination, and delivery of marketing assets to marketing partners, invoice coding and payment and event marketing recap reports.

WHAT THIS ROLE WILL DO

• Perform a range of administrative and marketing support duties for the Regional Marketing Management Team
• Coordinate the delivery of promotional tickets with applicable marketing partners throughout the region
• Compile advertising settlement recap reports for locally booked events
• Code and process incoming advertising invoices
• Research audience and artist demographic info to help shape marketing plans
• Research media performance statistics to inform marketing strategy
• Work with internal teams to create impactful marketing campaigns on various digital platforms
• Assist with any grassroots marketing campaigns (ordering flyers/posters, shipping materials)
• Assist the local sponsorship team with annual local sponsorship marketing recaps
• Assist the local PR team in compiling press requests to coordinate event media coverage
• Ensure all necessary show marketing information is input into Live Nation proprietary marketing tools
• Day of show event coverage as necessary
• Ability to work extended hours, including weekends and evenings is required (as dictated by show dates, deadlines, etc.)

• Assist in additional duties as needed

WHAT THIS PERSON WILL BRING

• Bachelor’s degree in marketing or a related field preferred, but not required
• 1+ years of prior experience in event assisting/planning or marketing experience within an entertainment, sports or public assembly facility setting
• Extensive music knowledge: event planning, concert or sports marketing experience preferred
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced & high-volume environment
• Ability to troubleshoot and problem solve independently
• Excellent communication skills, both verbal and written
• Strong collaboration skills - can work well with navigating various stakeholders and teams
• Ability to work day, evening, and weekend hours, based on the needs of daily business operations

• Willingness to travel as needed

This position is responsible for assisting the Marketing Manager in the Music Marketing team by supporting the implementation of a range of marketing deliverables across the Ticketmaster, Moshtix and Universe brands. These include curating the content for the website, regular email communications, database marketing, developing marketing plans for music & touring events, social media, performance marketing, and executing long-form B2C and B2B content.

WHAT YOU WILL BE DOING

·       Support the development and implementation of marketing plans to drive ticket sales across Moshtix and Ticketmaster.

·       Execute and optimise paid social campaigns, including performance monitoring, reporting, insights and recommendations.

·       Produce and proof all marketing eDMs, newsletters, presales, ticket offers and seasonal campaigns, ensuring accuracy and brand consistency (via Braze & Salesforce Marketing Cloud)

·       Build, update and maintain campaign landing pages, website content schedules and digital asset libraries.

·       Create, write, edit and proof content across websites, emails, newsletters, social media, digital banners and other marketing channels.

·       Ensure all content follows SEO & AEO (AI optimisation) best practice and adheres to brand tone of voice and style guidelines.

·       Leverage AI tools to streamline processes and marketing activations

·       Manage creative campaign elements including asset production, copywriting, social media coordination, face-to-camera content and live event promotional content where required.

·       Support key announcements and time‑sensitive campaigns, including occasional work outside standard hours.

·       Develop and maintain performance marketing briefs, insertion orders and invoicing as required.

·       Generate campaign reports, analyse results and share insights with internal teams, clients and senior stakeholders.

·       Collaborate with Marketing, Performance, Creative and Client Management teams to deliver high‑quality campaigns aligned to client objectives.

·       Maintain accurate web statistics and post‑campaign analysis for internal reporting.

·       Build and manage timelines, ensuring deadlines are met and expectations are clearly communicated.

·       Support Music Client Marketing Managers and contribute to new or existing business initiatives as needed.

·       Assist with content execution for Moshtix & Ticketmaster B2B campaigns - including eDM comms, long-form articles on the B2B website and LinkedIn posts.

·       Establish and maintain strong working relationships with internal teams, external clients and industry partners.

YOU (BEHAVIOURAL SKILLS)

·       Demonstrating strong communication skills, both written and verbal. Must be able to build effective relationships with a broad range of people.  Effective listening skills are also paramount.

·       Ability to relate to people on all levels by quickly establishing rapport.

·       Proven ability to effectively manage time to ensure marketing deadlines and business needs are met – strong prioritisation skills.

·       Must demonstrate a high level of PC literacy, including experience across social platforms and digital performance marketing. An exposure to HTML and database marketing would be advantageous.

·       Must demonstrate a high level of attention to detail.

·       Ability to identify potential problems and devise and implement strategies to resolve the problem.

·       Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment.  Also demonstrates the ability to work effectively under pressure to meet tight deadlines.

·       Have a passion for the music and entertainment industry, and a can-do attitude.

This role is responsible for the day-to-day commercial execution and success of the Entertainment touring portfolio. This role partners closely with promoters, client venues, Client Success, Marketing, Product, Business Operations, and Sales to ensure every booked show is positioned for success from initial planning through the full concert lifecycle.

This role serves as a driver of excellence for the portfolio of Concert tours —driving onsale readiness, monitoring performance, managing pipeline visibility, supporting client & promoters relationships, and identifying opportunities to improve revenue across key commercial levers. The Lead ensures consistent execution across the touring portfolio while providing the leader of the department with the insights, reporting, and operational support needed to drive strategic business decisions.

What you'll do

Tour Lifecycle Management

• Manage the day-to-day performance of active touring shows from booking through post-event
• Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations
• Monitor concert lifecycle health and proactively identify opportunities or risks impacting show performance
• Ensure clients & promoters receive consistent communication and support throughout the touring lifecycle

Onsale Excellence

• Coordinate onsale readiness across internal and external stakeholders
• Support promoters and venue partners before, during, and after onsales
• Track onsale performance and document learnings to improve future events
• Assist with onsite support for key events and strategic client meetings as needed

Pipeline & Performance Reporting

• Maintain visibility into the touring pipeline and active show portfolio
• Prepare recurring performance dashboards, client updates, and executive reporting
• Analyze historical performance to identify operational improvements and emerging trends

Client & Industry Support

• Serve as a day-to-day contact for promoters, venue partners, and other stakeholders
• Coordinate client meetings, business reviews, and roadshows in support of the touring dept lead
• Escalate strategic issues while independently resolving operational challenges
• Help build strong, trusted relationships through responsive service and operational excellence

What you have

• 4+ years of experience in live entertainment, ticketing, touring, venue operations, or event management
• Experience working directly with promoters, venues, booking agencies, or artist management
• Strong project management and organizational skills with the ability to manage multiple concurrent events
• Experience using data and reporting to drive operational improvements
• Excellent communication and relationship management skills
• Ability to thrive in a fast-paced, cross-functional environment with shifting priorities

Role Overview:

The Music Research team works closely with production partners across The Walt Disney Company's iconic brands on music cue sheets for productions presented by our world-class entertainment studios. Our goal is to ensure the accurate and timely delivery of music reporting to performing rights organizations and interested parties worldwide. By doing so, the team supports royalty distributions, publishing revenue, and helps maintain compliance with industry reporting requirements. The Music Research Specialist also provides music identification expertise to partners across the company.

Responsibilities:

• Create, review, edit, and finalize cue sheets for music reporting to PROs, sub-publishers, and various production stakeholders, ensuring a high level of accuracy.
• Research and parse through multiple sources of information to build accurate cue sheets, including composer agreements, music licenses, PRO databases, music library portals, etc.
• Onboard and train production parties to use the company’s cue sheet program in order to deliver complete and accurate cue sheets.
• Deliver finalized cue sheets and related reporting materials to appropriate stakeholders and interested parties.
• Serve as a key point of contact for internal and external international cue sheet stakeholders.
• Organize and prioritize assigned cue sheet work to meet quarterly deadlines, utilizing project management tools as needed.
• Provide music identification services for Disney-owned productions.
• Contribute to process improvements that enhance cue sheet quality, accuracy, and the overall operational efficiency of the team/department.
• Any other necessary tasks as assigned.

Required Qualifications:

• 2+ years of cue sheet preparation experience
• College Degree and/or equivalent combination of education and work experience
• Experience in or working knowledge of music publishing, performing rights, licensing, production/post-production in relation to industry-standard practices for film, television, and streaming cue sheets
• Experience researching music rights and resolving discrepancies across multiple sources
• Exceptional attention to detail, organization, and time management skills, with the ability to manage multiple priorities and deadlines while maintaining a high level of accuracy
• Strong problem-solving and critical-thinking skills
• Excellent written and verbal communication skills, with the ability to build and maintain effective relationships with internal and external partners.
• Experience with Soundmouse, RapidCue, or other automated cue sheet programs
• Must be available to work onsite 4 days per week (Monday-Thursday). Fridays are remote with flexibility to work onsite as needed.

Preferred Qualifications:

• Some experience with digital audio workstations (DAWs), such as Apple Logic or Pro Tools, preferred
• Musical experience or the ability to recognize and distinguish musical elements preferred

The Audience Development Executive grows and deepens the audience for Sony Music's C-POP and J-POP repertoire across Taiwan, Hong Kong and Southeast Asia. You will own how fans find our artists, how they move from a first stream to a committed fan, and how we understand and act on what those audiences tell us.

C-POP and J-POP are two of the fastest-moving parts of our regional business, with releases and campaigns increasingly running across several markets at once and audience behaviour that differs sharply between the two. This role is the connective tissue: setting audience strategy per artist and per release, coordinating rollout across markets, and turning streaming, social and first-party data into decisions the marketing teams can act on. Success looks like measurable audience growth market by market, a healthier conversion from casual listener to superfan, and a release calendar for both repertoires that runs as one regional plan rather than several disconnected ones.

The role is based in Hong Kong and covers Hong Kong, Taiwan and Southeast Asia (SEA). You will sit within Hong Kong, Taiwan and Southeast Asia (SEA) International Marketing community, reporting to the Director, International Marketing in Hong Kong and working closely with the Head of Creative, Southeast Asia, ensuring regional creative alignment while executing tailored campaigns locally.

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What you'll do:

Own audience strategy for C-POP and J-POP repertoire

• Develop and deliver audience development plans for priority C-POP and J-POP artists, releases and catalogue across Taiwan, Hong Kong and Southeast Asia, with clear objectives for audience growth, retention and conversion.
• Segment and size audiences by market, identifying where an artist is over- or under-indexed and where the realistic growth is, then shape campaign priorities and budget recommendations around that.
• Build the discovery-to-superfan funnel for each project: map how listeners enter, what moves them deeper, and where they drop out, and design interventions at each stage.
• Own the audience narrative for both repertoires in regional planning sessions, bringing a clear point of view backed by data to marketing, creative, commercial and repertoire centre stakeholders.
• Recognise where C-POP and J-POP audiences behave differently, in discovery route, fandom structure, spending patterns and platform preference, and build strategies that reflect those differences rather than applying one regional template to both.

Grow audiences on DSPs and across the streaming ecosystem

• Work with digital service partners including Spotify, Apple Music, YouTube Music, LINE MUSIC, JOOX, KKBOX and regional platforms on pitching, editorial support, on-platform programming and audience-growth opportunities across both repertoires.
• Drive playlist strategy across owned, editorial and algorithmic surfaces, including Filtr and other in-house playlist brands, and track how placement translates into sustained audience rather than a single-week spike.
• Partner with the digital marketing and media buying teams to align paid audience targeting with organic audience strategy, so spend is directed where it compounds.
• Monitor the creator and short-form ecosystem, identifying tracks and moments gaining traction and working with creative and digital teams to amplify them quickly.
• Track and act on the discovery routes specific to J-POP in this region, including anime, film and game sync, tour and event moments, and catalogue resurgence, and convert those spikes into retained audience.

Build first-party data and superfan capability

• Grow first-party data capture across C-POP and J-POP campaigns, working with local teams to embed sign-up and data collection into releases, tours, fan events and D2C moments.
• Turn first-party data into usable audience segments for CRM, direct-to-consumer and superfan activity, and support markets in activating those segments responsibly.
• Identify and develop superfan opportunities that deepen the relationship with the most engaged part of each artist's audience, and support the commercial cases that sit behind them.
• Partner with Sony Music Japan and Greater China repertoire centre teams on first-party data and superfan initiatives, feeding regional audience insight back to them and translating their priorities into market-level plans.
• Work within local data protection and privacy requirements across each market, in partnership with legal and the relevant local teams.

Coordinate across markets and repertoire centres

• Act as the regional coordination point for C-POP and J-POP releases and activities, aligning timelines, asset delivery and campaign moments across Taiwan, Hong Kong and Southeast Asia.
• Consolidate requirements from local marketing teams into workable regional plans that scale while still allowing for hyper-local adaptation.
• Maintain visibility of the release calendar and audience plans across both repertoires so markets and the repertoire centres know what is coming and what is expected of them.
• Flag risks, clashes and gaps early, and keep regional stakeholders informed of progress and performance.

Measure, report and improve

• Track and report on audience KPIs including listener growth, retention, market share, playlist performance, and first-party data capture, and communicate results clearly to senior stakeholders.
• Lead post-campaign reviews, identifying what drove audience growth and feeding those learnings into the next cycle.
• Work with the insights, data and analytics team to develop reporting that markets will actually use, and build data literacy across the regional teams.
• Stay ahead of platform, format and consumption changes across Greater China and Southeast Asia, and advise the business on what they mean for how we grow audiences.

Who you are:

• 2+ years' experience in audience development, digital marketing, streaming or artist marketing at a label, DSP, artist management company or comparable media business.
• Demonstrable track record of growing an artist, catalogue or content audience, with the numbers to show it.
• Strong working knowledge of the streaming landscape across Greater China and Southeast Asia, including DSP editorial and algorithmic mechanics, playlist strategy, and platform-specific audience behaviour.
• Genuine fluency in C-POP and J-POP: the artists, the fandoms, the platforms they live on, and how audience behaviour differs between Taiwan, Hong Kong and the Southeast Asian markets.
• Comfortable with data. Able to work with streaming, social and first-party data, draw a defensible conclusion from it, and explain that conclusion to people who are not analysts.
• Experience with first-party data capture, CRM or direct-to-consumer fan initiatives is a strong advantage.
• Fluent in Mandarin (Traditional Chinese) and English. Japanese is a strong advantage given the J-POP scope, and Cantonese an advantage given the Hong Kong scope.
• Strong coordination skills across multiple markets, time zones and stakeholders, with the ability to keep several campaigns moving at once.
• Ability to articulate an idea or point of view succinctly, with clarity and confidence, adapting the message to different audiences, seniority levels and cultures.
• Responds and adapts quickly to change, maintaining a flexible attitude and using new conditions to evolve their thinking.
• A thorough understanding of lifestyle and cultural trends across Greater China and Southeast Asia.

You will be launching your career at the center of the music industry. You will handle essential, day-to-day tactical and process-oriented tasks that support our A&R team's mission to discover and develop groundbreaking artists. This is an entry-level role where you will learn the ropes under the close guidance of seasoned professionals, following standard procedures to help coordinate the creative process. If you have a deep passion for music and want to experience what it looks, sounds, and feels like to build an artist's career from the ground up at an innovative global music company, this is the perfect starting point for you.

Here you'll get to

• Support the A&R team in daily transactional and process-oriented tasks to ensure smooth operations within the department.
• Assist in relationship management by coordinating communications and scheduling with artists, songwriters, producers, and other industry professionals.
• Help coordinate the logistics around record making, assisting with the administrative processes of creating and producing music records.
• Learn the foundational steps of how to identify and sign talent by organizing demo submissions and keeping track of emerging artists.
• Provide tactical support for artist and catalog development initiatives under the guidance of your supervisor.
• Follow established procedures to support the team's relationship building and networking efforts, tracking key contacts and industry events.
• Stay plugged into current cultural trends, compiling information to help the team understand and articulate movements within the music industry.

About you

• You are passionate about music and have a growing knowledge of various music genres, artists, and industry trends.
• You enjoy driving task-oriented workflows and take pride in completing daily and weekly operational goals accurately.
• You have an entrepreneurial, independent attitude and are eager to learn how to identify new opportunities in the constantly evolving music landscape.
• You will thrive in an environment where you receive clear guidance and instruction from your supervisor, resolving simple routines effectively.
• You have a strong curiosity about the cultural landscape and love staying up-to-date with the latest developments in music styles and subcultures.
• You have excellent organizational skills and the ability to handle transactional work that affects your immediate work unit.

We'd love it if you also had

• Prior internships, or equivalent entry-level experience in the music or entertainment industry.
• Familiarity with tracking music trends across social media, streaming platforms, and live local venues.
• Exceptional communication skills.

Job Summary

The Music Collections Specialist will manage project work supporting the selection, processing, access, and disposition of music materials, focusing on the Music Library's backlog of undescribed special collections. In collaboration with the music librarians, you will help sort, review, rehouse, prepare, and route materials for retention, processing, offsite storage, or deaccessioning.

The Music Collections Specialist will carry out the technical processing of musical scores to prepare them for circulation. This includes physical processing and associated tasks in our library management system, Alma.

You will report to the Head of the Music Library as part of the Arts & Humanities team.

Responsibilities*

Collection support activities including the following or similar (55%):

• Collaborate with Music Librarians to support collection development through gift evaluation, print and electronic resource management, materials deselection, and related activities
• Perform condition assessment, sorting, rehousing, inventories, and other related activities involved in the processing of undescribed music special collections
• Finding aid creation or other basic description work
• Other targeted activities to support music collection development

Process music materials, including the following (40%):

• Prepare materials for binding and ensure housing or rehousing of physical materials, including placing work orders in Alma
• Inscribe materials with their call number
• Insert circulation notes into Alma
• Verify item details for accuracy within their Alma records
• Process incoming material shipments, sorting materials for cataloging, shelf preparation, serials check-in, etc.
• Work with other library departments, such as preservation/conservation, labeling, and cataloging, to manage technical processing workflows for scores

Professional Development (5%):

• Participation in library meetings, appropriate staff development workshops, and other relevant events
• Collaboration with staff across the library to promote unit and library goals
  

Required Qualifications*

• Bachelor's degree or an equivalent combination of education and relevant experience
• Three years of experience in a library setting or equivalent professional environment
• Ability to read music, distinguish among printed music formats, and interpret music terminology
• Experience using online catalogs, databases, and web-based resources in a networked environment
• Demonstrated ability to complete complex and detail-oriented procedures accurately and efficiently
  

Desired Qualifications*

• Experience using a library management system, preferably Alma
• Advanced bibliographic and subject knowledge of the field of Western classical music, demonstrated through a music degree or relevant experience
• Bibliographic knowledge of German, French, and/or Italian

Podcast Sales Strategy & Solutions (PS3) shapes how Spotify brings podcast advertising to market. We partner across sales, content, talent, and operations to set the strategy behind our podcast ad business, from developing and pricing new ad formats to positioning our show portfolio, launching new shows, and giving sales teams the insight and tools they need to grow revenue

We’re looking for a Program Manager to drive key podcast ad operations across The Ringer portfolio. You’ll connect Spotify’s sales organization with content, talent, and operations teams, keeping high-volume approvals and booking workflows moving while helping our sales teams understand what can run, where, and when. You’ll be close to the full lifecycle of podcast advertising and help make sure nothing falls through the cracks.

What You'll Do

• Manage Integrated Solutions approvals and vetting across The Ringer podcast portfolio, triaging incoming sponsorship requests, coordinating with the right partners, and tracking requests through resolution.
• Maintain a clear view of approvals across formats and shows, including what is approved, declined, pending, or escalated.
• Be a day-to-day partner to sales teams on approval timelines, show availability, booking logistics, and podcast advertising formats, and help resolve campaign-specific blockers.
• Serve as a key connection between Spotify’s sales organization and The Ringer Studios Business Operations team, translating new formats, processes, and advertising products into clear and consistent execution.
• Manage The Ringer Podcast Booking Calendar, including inbound holds and bookings, new shows, editorial calendar updates, and post-sale booking changes.
• Coordinate the PS3 workstream for new Ringer show launches, partnering across pricing, talent preferences, Creative Operations, sales enablement, and go-to-market readiness.
• Support new advertising format rollouts and maintain accurate sales resources, including show sheets, FAQs, format guidance, booking tools, and other enablement materials.
• Use campaign, booking, inventory, and revenue information to identify discrepancies, surface recurring questions, and improve the consistency and efficiency of day-to-day processes.

Who You Are

• You have 3+ years of experience in media operations, advertising operations, sales support, program management, or another coordination-heavy environment.
• You’re comfortable partnering closely with sales teams and can translate what a seller needs into clear operational next steps.
• You understand the relationship between content and advertising and can navigate situations where talent preferences, brand suitability, format requirements, and commercial needs intersect.
• You’re highly organized and have a reliable approach to managing multiple open requests, dependencies, and deadlines at once.
• You communicate clearly and concisely across different audiences, from sales partners and talent representatives to content and operations teams.
• You’re comfortable working with data and revenue information, maintaining trackers, running reports, and identifying discrepancies.
• You’re comfortable with tools such as spreadsheets, Asana, Coda, Google Workspace, Slack, Salesforce, and AI-enabled tools, and can learn new systems quickly.
• You bring a collaborative, adaptable approach and are comfortable pitching in across a small team with a broad remit. Experience with podcast advertising, digital audio, media sales operations, talent approvals, or The Ringer ecosystem can help you get up to speed quickly.

Where You'll Be

• This role is based in Los Angeles or New York
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

The Purchasing and Receiving role is responsible for purchasing, receiving, securing, stocking, storing, and inventory all house supplies. See to trash and recycling organization and pick up.

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WHAT THIS ROLE WILL DO

·         Receive, secure, and inventory goods as directed

·         Check in deliveries against PO and invoice

·         Secure all liquor, wine, and consumables

·         Follow approval process for goods ordered as necessary

·         Rotated to ensure freshness of product

·         Properly secure all product received

·         Input invoices and liquor transfers as required

·         Inventory liquor and/or other controls as applicable

·         Maintain and organize all storerooms throughout venue

·         Understand and uphold all standards relating to product freshness, storage, and rotation of perishable goods

·         Fulfillment of band riders as directed

·         Will include procuring goods from local retail stores

·         Manage service pickup/delivery of linen and recyclables

·         Must be able to use a scale to weight product

·         Check all incoming items for standard or excellent quality

·         Credits are logged and documented and on the Tracking List

·         Seafood items are to be labeled in drain pans and covered in ice

·         Contact service agencies as required

·         Adhere to company product specifications

·         Follow purchase order system

·         Maintain storage, trash, and recycling areas

·         Maintain clean and organized back dock/receiving areas

·         Employ and oversee proper lifting techniques and safety procedures as they relate to receiving and storing product

·         Unique daily operational needs

WHAT THIS PERSON WILL BRING

·         1-3 years previous experience purchasing/receiving experience

·         Must be able to lift 50 lbs waist high and with the aid of hand truck

·         High School Diploma

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Physical Demands/Working Environment:

·         Work environment is fast-paced

·         Lifting of up to 50 lbs

·         Frequent requirements to bend, stoop, lift and move heavy objects

·         Position requires extended periods of prolonged standing, bending, stooping, and reaching

·         Tolerance of loud noises

The SFJAZZ On-Call Artist Assistant provides crucial support to artists and crew during an SFJAZZ performance, both at the SFJAZZ Center and at various off-site Bay Area venues. The On-Call Artist Assistant acts as a liaison between the artists and Production/Stage Manager, Box Office and Front of House and is responsible for supporting on-site artist needs, backstage hospitality, guest lists and artist merchandise. It is essential that the Artist Assistant have excellent organizational, time management and interpersonal communication skills.

Essential Duties & Responsibilities:

• Serve as one of the primary representatives of SFJAZZ, fostering a professional and welcoming environment for artists and their crews.
• Set up dressing rooms, backstage areas and Greenroom per artist rider requirements
• Accompany artists to and from the stage or dressing rooms
• Assist with the coordination of backstage passes and guest lists, communicating with Artistic Department Box Office and FOH teams as appropriate
• Prepare and coordinate the transportation of backstage hospitality & catering for offsite venues
• Share post-show feedback with the Backstage Supervisor
• Escort artists to stage for performances and lobby for post-show signings, etc.
• Act as the liaison between the artists and drivers to assist with coordinating transportation pre- and post-show via text/phone
• Support the artists by running short errands in the neighborhood, as time permits.

Experience:

• One to two years of experience in the entertainment field working with high profile or high touch personalities or artists
• Experience in the catering or food service industry is preferred

Qualifications:

• Highly organized, independent and confident communicating with high profile individuals
• Exceptional verbal communication skills as well as strong interpersonal skills
• Ability to direct and manage several tasks of equal priority simultaneously
• Sustain productivity under pressure in order to retain strict timeline of the show schedule
• ServSafe certification required. Must certify within 30 days of hiring.

Insomniac Events is seeking a Creative Project Manager to support the Design department in Calabasas. This role reports to the Sr. Director of Media Operations and works closely with the Senior Manager, Art Direction.

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The Creative Project Manager will manage the flow of work across the Design team, including project prioritization, team bandwidth, assignments, timelines, stakeholder communication, and delivery. This person will partner with executive teams, department directors, marketing teams, and brand stakeholders to ensure key visuals, key art packages, campaign creative, and priority marketing materials are properly scoped, staffed, and delivered on time.

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The ideal candidate has experience managing a high volume of creative work within an agency, entertainment company, live-events organization, or in-house creative department. This is not a remote position.

RESPONSIBILITIES

• Manage the day-to-day workflow, prioritization, scheduling, and delivery of creative projects across the Design department
• Partner with the Sr Director of Media Operations and Senior Manager, Art Direction to evaluate team bandwidth, assign projects, balance workload, and identify resourcing needs
• Manage project assignments across both internal designers and outside creative partners, based on workload, skill set, project complexity, and priority
• Partner with executive teams, department directors, marketing teams, and brand stakeholders to align on creative needs, timelines, priorities, and delivery expectations
• Lead project intake, kickoff meetings, project planning, workback schedules, task assignments, and stakeholder communication
• Ensure priority work—including key visuals, key art packages, marketing campaigns, and launch materials—is properly scoped, staffed, and delivered on time
• Maintain visibility into project status, risks, shifting priorities, dependencies, approvals, and resource constraints
• Proactively identify issues that could affect timelines, quality, or workload and recommend solutions or adjustments to Design leadership
• Manage project workflow within Asana, including task creation, ownership, due dates, dependencies, reporting, and project hygiene
• Coordinate feedback, review rounds, revisions, approvals, and final asset delivery across all relevant stakeholders
• Maintain accurate project documentation, timelines, briefs, status updates, and final asset archives
• Support QA and delivery-readiness reviews to ensure creative materials are complete, accurate, and approved before release
• Improve department processes related to creative intake, prioritization, assignments, feedback, approvals, file organization, and reporting
• Attend company events and work evenings, weekends, and travel as needed to support business and event deadlines

QUALIFICATIONS

• 5+ years of experience in creative project management, creative operations, integrated production, traffic management, or design operations
• Experience working at a creative agency, entertainment company, live-events organization, or high-volume in-house creative department
• Proven experience managing multiple creative projects and a large volume of assets across overlapping timelines
• Experience managing creative-team workload, staffing, resourcing, project assignments, and delivery schedules
• Experience working directly with senior leaders, department heads, marketing teams, and brand stakeholders
• Strong understanding of creative development across design, brand, key art, marketing campaigns, print, digital, social, web, video, and production
• Advanced experience with Asana or similar project-management platforms.
• Strong organizational, communication, prioritization, and stakeholder-management skills
• Ability to remain calm, organized, and solutions-oriented in a high-pressure, deadline-driven environment
• Proficiency in Google Workspace, Microsoft Office, Dropbox, Mac, and PC.
• Passion for music, live events, and culture is strongly preferred

As a Senior Product Designer on the Creator Team, you will be a driving force behind defining and designing intuitive, impactful, and innovative tools for artists, producers, and music creators. A massive part of this role will focus on data storytelling: taking complex streaming analytics, audience demographics, and financial metrics, and turning them into clear, actionable insights that help artists grow their careers.

This role requires an entrepreneurial and autonomous mindset. You will have a high degree of ownership and must be comfortable leading complex design initiatives from zero to one with minimal product management support. You will bridge the gap between product strategy and execution, using deep product thinking to define what we build, not just how it looks.

Applications without portfolios will not be considered.

Key Responsibilities:

• Design high-craft, intuitive product experiences that turn complex streaming analytics, audience metrics, and monetization insights into elegant, actionable dashboards for creators, using exceptional typography, visual hierarchy, and interaction detail
• Own and drive the end-to-end design process for creator-focused products. Step up to define product scope, requirements, and strategy when product management support is light
• Translate vague, complex user problems and business goals into clear, elegant, and intuitive product workflows
• Utilize advanced AI design tools and methodologies to supercharge your design process, accelerate rapid prototyping, automate repetitive tasks, and scale your output
• Conduct scrappy user research and leverage insights to create workflows, UI, and interactions that support creators in uploading, managing, and monetizing their content
• Partner directly with Engineering leads and key stakeholders to ensure technical feasibility, maintain alignment, and champion design quality through deployment
• Help evolve and maintain SoundCloud’s design system to ensure consistency and scalability across creator tools

Experience and Background:

• 5+ years of experience in product design, UX/UI, or interaction design, preferably in music, fintech, creator economy, or complex SaaS platforms
• A strong portfolio demonstrating your ability to take dense, complex data sets and present them in a beautifully simple, intuitive, and visually compelling way. Experience building analytics dashboards is a must
• Proven track record of leading major product features or entire product areas independently with little day-to-day product support
• Exceptional problem-solving skills with a portfolio that highlights why decisions were made, the business impact, and how you navigated complex user experience constraints
• Expert-level mastery of Figma, alongside hands-on experience leveraging modern AI design tools (e.g., Figma AI features, automated prototyping tools, or generative asset workflows) to optimize efficiency
• Excellent communication skills, with a proven ability to pitch product ideas, justify design decisions, and align cross-functional teams without formal authority
• A genuine interest in music production, audio culture, or empowering independent artists to grow their careers
• Experience with motion design and advanced prototyping tools to bring data interactions to life, and familiarity with frontend development principles (HTML, CSS, React, etc.) or data visualization libraries (like D3.js or Highcharts) to smoothly collaborate with engineering are pluses

The Production Technician will assist with all manufacturing, assembly, and fabrication on TAIT products and projects in a group setting with minimal guidance from the group lead. This position will require the Production Technician to be highly functional in multiple disciplines and help support the fabrication team to deliver a finished product to TAIT’s standards of quality. This position also provides access to continued growth within the department based on skillset and training.

Essential Responsibilities

• Adhere to and implement proper fabrication and assembly techniques.
• Maintain accurate dimensional tolerances set forth on drawings.
• Produce a quality product while focusing on TAIT brand quality and standards.
• Clean and maintain workspace area, facility tools, and equipment.
• Ability to read, understand, and follow blueprints, internal drawings, and SOP’s.
• Adhere to all company safety policies and procedures.
• Attend meetings, seminars, and training sessions as required.  
• Perform assigned duties according to the policies and expectations prescribed by the company.

Minimum Qualifications

• High School Diploma or GED.
• One (1) year of instructional/professional training.
• Skill set focused in general fabrication, carpentry, complex mechanical assembly and/or TAIT experience preferred.
• Ability to identify materials and hardware.
• Ability to read, understand, and follow blueprints and internal drawings.
• Knowledge in rigging equipment and practices (WLL, COG, & LAF)
• Advanced knowledge and experience using precision measuring instruments and general manufacturing tools (wood, plastic, metal).
• Effective oral and written communication skills.
• Ability to use (proficient in) TAIT business systems (Epicor, Slack, and Box).
• Capacity to work independently, and as a member of a small team.
• Ability to handle changing priorities in a fast-paced environment.
• Flexibility with work schedule. Normal work schedule is forty hours per week; however operational demands may necessitate other schedules to meet business needs.

The Strategic Initiatives & Investing team is looking for a full-time Senior Manager based in Los Angeles, CA. This is a hands-on corporate development role whose primary focus is financial analysis, valuation, diligence, and transaction execution across M&A, catalog acquisitions in coordination with Chord Music Partners, artist and business deals, joint ventures, and growth investments. The Senior Manager will own discrete transaction and analytical workstreams, develop clear recommendations for senior leaders, and partner with stakeholders across recorded music, publishing, merchandise, D2C, artist services, digital, technology, and marketing. The role will report to the VP, M&A and Strategic Investments, and work closely with other team members. The successful candidate is analytical, proactive, intellectually curious, and able to turn complex information into practical recommendations.

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How you'll CREATE:

• Build and own financial models, valuation analyses, and scenario assessments for potential M&A targets, artist and business deals, catalog acquisitions, joint venture partners, and other growth investments.
• Manage discrete transaction workstreams, including data requests, financial and commercial diligence, sensitivity analyses, and synthesis of key findings.
• Analyze deal economics and key terms, pressure-test operating assumptions, and identify value drivers, risks, and potential mitigants.
• Coordinate with business units and cross-functional partners, including Finance, Legal, Business Affairs, Tax, Accounting, and commercial teams, to gather inputs and advance evaluations.
• Conduct industry, market, and competitive research to inform valuation assumptions, strategic fit, and investment theses.
• Prepare concise, executive-ready presentations and recommendations for senior management and other VMG leaders; communicate complex analyses clearly and accurately.
• Support select strategic initiatives by structuring analyses around growth opportunities, revenue drivers, investment requirements, and business model implications.
• Maintain transaction materials and improve models, templates, trackers, and processes to support consistent and efficient decision-making.
• Support post-transaction reviews and performance tracking against the original investment case, where relevant.

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Bring your VIBE:

• 3+ years of relevant work experience in investment banking, corporate development, music IP or catalog investing, private equity, transaction advisory, consulting or strategy with a strong financial focus, or a similar field.
• Direct experience with music IP, catalog investing, recorded music, publishing, or artist deal economics strongly preferred.
• Strong financial modeling and valuation experience, including operating models, DCF, IRR, scenario and sensitivity analyses, and new venture economics.
• Demonstrated ability to own analytical and diligence workstreams independently, with strong attention to detail and sound judgment.
• Proven ability to synthesize complex findings into concise executive recommendations and presentations.
• Advanced proficiency in Excel and PowerPoint; proficiency in Word required. Experience with HFM, SAP, or similar financial systems is a plus.
• High level of intellectual curiosity, particularly around music, technology, and entertainment, with a proactive approach to identifying opportunities and risks.
• Ability to manage multiple assignments and meet deadlines in a fast-paced environment.
• Highly collaborative and personable, with strong interpersonal and team-working skills.

As a Commerce & Artist Marketing Coordinator, you will help make sure our artists’ music lands in front of the right audiences and their physical product reaches the fans who want it. You will support the Commerce team as the day-to-day connective tissue between UnitedMasters and our DSPs: Spotify, Apple Music, Amazon Music and others — keeping pitch calendars, release grids and editorial follow-ups running on time, and tracking what placements actually delivered. Alongside that, you will help coordinate physical products: vinyl, CDs and special collector formats, from manufacturing timelines through inventory and retail distribution.

Beyond the commerce remit, you will serve as a coordination point for the broader Music team — running the logistics behind our recurring team and leadership meetings, supporting our Artist Management team on high-priority administrative needs, and helping bring our label events and partner presentations to life. This is a role for someone who is energized by being the person who keeps a lot of moving parts on the rails.

This is an entry-level role built for someone who wants to learn the commercial engine of the music business from the inside while working directly alongside our artist management and label leadership. You will sit close to the decisions that determine how an independent release performs, and the relationships and instincts you build here with DSP partners and our artist-facing teams are the foundation of a career in music.

What You’ll Do

Commerce & DSP

• Prepare and maintain the DSP pitch calendar for upcoming releases, ensuring every priority release is submitted on time and with complete, compelling supporting materials.
• Assemble release assets, artist context and performance data for editorial submissions across Spotify, Apple Music, Amazon Music and emerging platforms, and draft supporting pitch copy in partnership with the Commerce lead.
• Track playlist adds, editorial placements and store features across all DSP partners, and maintain a shared record the Commerce and Artist Marketing teams can rely on.
• Pull and format weekly and post-release performance reporting from DSP partner portals, flagging trends, wins and misses to the Commerce lead.
• Support partner meetings and DSP check-ins by building agendas and one-sheets, taking thorough notes, and driving follow-up items to completion.
• Maintain a monthly roundup of DSP product changes, new pitch tools and editorial priorities for the broader team.

Physical Product

• Coordinate physical product timelines for vinyl, CD and special collector formats — tracking manufacturing milestones, test pressings, approvals and in-stock dates against release dates.
• Support inventory and retail distribution tracking, surfacing stock, reorder and sell-through issues to the Commerce lead and our manufacturing and distribution partners.

Music Team Coordination

• Coordinate the Music team’s recurring meetings — including the weekly Artist Marketing meeting and the full Music Team meeting — owning agenda and deck preparation, notes, and follow-up to completion.
• Provide administrative support to the Artist Management team for our highest-priority artists, including payment requests, contracting workflow and travel coordination.
• Keep Brand Partnerships and Sync current on artist marketing activity through shared calendars, decks and marketing collateral.
• Support the planning and execution of UnitedMasters label events and partner presentations, from run-of-show through day-of logistics.

Across Both

• Set up vendors, process invoices and keep budget trackers current for DSP campaigns, physical product runs and artist management requests.
• Partner with Artist Marketing, Creative and Artist Relations to align commerce moments with release and campaign plans.
• Organize, catalog and distribute release assets and metadata so partners always have what they need, when they need it.

Who You Are

• A genuine fan of music with real curiosity about how releases actually perform. You follow charts, playlists and drops because you want to.
• Entry-level familiarity with the music streaming landscape and how DSPs surface and program music.
• Comfortable in DSP partner portals — Spotify for Artists, Apple Music for Artists, Amazon Music for Artists — or able to get up to speed on them quickly.
• Solid working knowledge of Excel or Google Sheets: you can build and maintain a tracker, use basic formulas, and turn a raw export into something readable.
• Experience with project management tools or clear aptitude for keeping many moving deadlines organized in one system.
• Exceptionally organized and detail-oriented, with the discipline to hold a calendar of dates that cannot slip.
• Excellent written and verbal communication skills, including the ability to write a clear, persuasive pitch.
• Strong meeting craft — you can build a clean agenda, capture what actually mattered, and chase follow-ups until they are closed.
• Genuine comfort with high-touch administrative work in service of senior stakeholders and top-priority artists.
• Discretion and sound judgment. You will be close to artist contracts, payments and travel, and to leadership-level conversations.
• A self-starter who can own weekly recurring tasks independently while taking direction from multiple stakeholders across Commerce, Artist Marketing and Artist Management — and who is comfortable asking which priority wins when two deadlines collide.
• A team player who is not afraid to roll up their sleeves and known as the resourceful, positive person others want to work with.
• Interest in the operational and commercial mechanics of a music release, from editorial pitching to what it takes to get vinyl into a fan’s hands.

UTA seeks a proactive, service-oriented Housekeeper to support the day-to-day operations of our New York office. This role is responsible for meeting support, workplace hospitality, inventory management, and maintaining a professional and welcoming office environment.

The regular schedule for this role is Monday through Friday, 10:00 AM to 7:00 PM ET. Employees are also eligible for a $400 annual uniform stipend, paid as two $200 reimbursements each year.

This is a full-time position with benefits and will pay $22.00 per hour.

What You Will Do

Front-of-House Hospitality & Meeting Support

• Support office meetings and events through conference room setup and breakdown, catering coordination, hospitality services, and ensuring meeting spaces remain organized, fully stocked, and presentation-ready throughout the day
• Monitor meeting schedules and conference room activity using workplace technology

Facility Upkeep & Workplace Presentation

• Maintain the cleanliness and appearance of conference rooms, kitchens, pantries, common areas, restrooms, and mother's rooms to ensure spaces remain professional and welcoming between scheduled deep-cleaning services
• Respond promptly to spills, workplace requests, and facility-related issues
• Perform weekly deep cleaning

Inventory Replenishment & Supply Management

• Monitor inventory levels and replenish food, beverage, toiletry, and workplace supplies to ensure shared spaces remain fully stocked throughout the day
• Assist with workplace supply ordering and inventory tracking as needed

Team Support

• Partner closely with the Workplace Services team to deliver a high-quality employee and guest experience
• Support special projects and occasional after-hours events as needed

What You Will Need

• Previous experience in housekeeping, workplace services, hospitality, office support, facilities, or a similar role in a professional office environment
• Experience providing high-level customer service
• Proven ability to work independently and maintain a high level of performance
• Strong prioritization, organization, and time management skills
• Excellent communication and interpersonal skills, with the ability to interact professionally with employees, guests, and vendors
• Positive attitude with a collaborative, team-oriented approach
• Comfortable using computer applications and workplace technology, including Outlook, Calendar, and tablets/iPads
• High school diploma or equivalent required
• English fluency is required for specific job functions, including communicating with staff, reading instructions, and documenting work
• Must be able to regularly stand, walk, bend, stoop, and lift or move items up to 25 pounds

Preferred Qualifications

• Experience using workplace request or ticketing systems, such as ServiceNow
• Bilingual in English and Spanish preferred

The Director, Digital Marketing will oversee high level digital marketing campaigns at Warner Records. The position will be responsible for developing campaigns that create cultural conversation, build artist social followings and engagement, and drive music consumption. You will be a digital expert as well as know the leading industry standards for digital marketing music.  

Here you’ll get to:

• Oversee the development and execution of groundbreaking digital marketing campaigns and build growth strategies for both established and developing artists, leading to follower growth and consumption

• Monitor campaigns in real-time, making recommendations for continuous improvement. Create post-mortem analyses to quantify the impact of each campaign and measure effectiveness of each tactic

• Collaborate with internal teams including Commercial Revenue, Marketing, Brand Partnerships, Creative and Publicity, to build cohesive cross-platform campaigns

• Be responsible for the day-to-day social media strategy, website, and CRM strategies for a designated roster of artists and the Warner Records social accounts with a focus on driving fandom, engagement, and music consumption

• Use your expert-level knowledge of social platforms and social content strategies when partnering with artists and management to craft a social narrative and content strategy that elevates their brands and drives fandom, cultural conversation and music consumption

• Work with artist management and internal departments to develop and maintain an editorial calendar across all social platforms

• Partner with internal creatives and external creators to develop high-performing short-form content for Warner Records artists

• Partner with the VP of Paid Media Strategy, Operations and Audience Growth to develop and execute paid media campaigns and CRM strategy for each artist

• Work with our Insights team to profile our online audiences, building digital marketing strategies based on that demographic and psychographic data

• Build and maintain relationships with social media platform representatives and participate in regular update meetings

• Manage online marketing budget spend for each artist

About you:

• Bachelor’s degree or equivalent

• Minimum of 6+ years professional experience in digital/social media marketing, direct to consumer marketing, and/or related fields preferably at a Record Label or music management company

• Outstanding organizational skills, verbal and written communication skills, and expertise in social media content strategy

• Innate ability to lead and mentor  

• Passion for fan-focused digital strategies with a problem-solving attitude to see projects through completion

• Ability to excel in a fast-paced, tight timeframe, and team-oriented environment

• Knowledge on  how to “move the needle” online, be it driving consumption, engagement, or growth

• Proven leadership experience in team discussions and client meetings

• Impeccable follow-up and follow-through

• A deep professional understanding of interactive technologies and communication tools, including: TikTok, Facebook, Instagram, Threads, Twitter, YouTube, Snapchat, Discord, Website strategy, Email/CRM strategy

We’d love it if you also had:

• Photoshop, Illustrator, or other graphic design knowledge

• Experience using project management software such as Jira and Basecamp

• Understanding of social media analytics and posting tools such as Falcon and HootSuite

• Knowledge of web3, NFT’s and crypto currency marketing

• Record Label experience

• People management skills

This is a fantastic opportunity to join IMG as a Production Coordinator, where you’ll be at the center of a fast-paced, high-profile sports production, driving planning, logistics, and shoots alongside a seasoned production team.

If you’re organized, proactive, and excited by sports, this is your chance to be part of something truly special.

Key Responsibilities and Accountabilities

• Provide key production coordination support across the production, working closely with the Production Management team to ensure the smooth running of the production in the office, remote hub, and onsite.
• Organize shoots and onsite bookings, including arranging clearances, film permits, and associated logistical planning such as transport, accommodation, and catering.
• Book and coordinate crew, including onboarding, scheduling, and creating Work Orders via the payment portal.
• Liaise with third‑party suppliers and process invoices as required.
• Liaise with internal departments (including Legal, HR, Finance, and Immigration) to assist with securing visas and work permits when required.
• Create and distribute detailed call sheets and risk assessments, acting as a key point of contact for crew.
• Track costs on a daily basis, working closely with the Accounts Assistant to monitor spend, process invoices, and raise purchase orders.
• Troubleshoot and respond to ad‑hoc production queries and duties in conjunction with the Production Manager.
• Complete post‑production paperwork, including music cue sheets, PAPs, and archive and music clearances where applicable.
• Maintain effective working relationships with internal facility providers and external suppliers.
• Assist with the creation and distribution of production documentation, including call sheets and studio information.
• Champion IMG’s Diversity, Equity, and Inclusion initiatives and actively support the organization's mental health programs.
• Assist in implementing all health and safety procedures, including risk assessments.
• Work closely with colleagues across pre‑production, production, and post‑production to support IMG’s GreenToScreen sustainability goals and reduce the production’s carbon footprint wherever possible.
• Carry out other duties within the scope and purpose of the role as required.

Skills and Abilities

• Positive, professional, and proactive approach to work.
• Strong interpersonal skills with the ability to build effective working relationships.
• A collaborative team player with clear and confident communication skills.
• Ability to plan, prioritize, and manage workload effectively in a fast‑paced environment.
• Calm, resilient, and solutions‑focused under pressure.
• Able to work independently with initiative, as well as collaboratively within a team.
• Computer literate with experience using a range of project management and production tools.

Knowledge and Experience

• Proven experience in a Production Coordinator role, ideally with international experience across a range of projects, including live OBs and/or remote production operations.
• Strong ability to support cost management of production budgets, working closely with Production Managers and Finance teams.\
• Knowledge of production and post‑production technologies and workflows.
• Understanding and practical experience of archive and music clearance processes.
• Knowledge of production insurance and health and safety requirements.
• Experience working directly with clients and on‑screen talent.
• Excellent written and verbal communication skills, with strong organizational capability.
• Confidence in managing large crew teams during pre‑production and event time.
• Experience working with international teams and stakeholders where English is not a first language (essential).
• Multi‑language skills (desirable).

About the Role
We are looking for an *extremely* detail-oriented, organized, and driven A&R Assistant / Coordinator to support our A&R team in developing exceptional hip hop and R&B talent.
This role is primarily administrative, but with hands-on involvement in the creative process. You’ll work closely with the CEO and multiple A&R executives, helping to streamline operations and keep projects moving forward.
This is a foundational position for someone looking to grow into a future A&R executive role and gain high-level exposure to artist development and label operations.
Key Responsibilities
Administrative Support
    •    Manage calendars, scheduling, and internal meetings for A&R execs
    •    Handle travel coordination and expense reporting
    •    Organize listening sessions, showcases, and writing camps
    •    Maintain organized tracking systems for artist submissions, deal progress, and project timelines
Creative & Project Support
    •    Track and log new music submissions; provide first-pass feedback
    •    Maintain and update scouting lists, writer/producer grids, and studio schedules
    •    Assist in creating pitch decks, scouting reports, and internal presentations
    •    Coordinate communication and logistics with artists, producers, and managers
    •    Help prep for and attend recording sessions, meetings, and events as needed
Label Operations & Communication
    •    Support deal administration and documentation process
    •    Liaise with legal, finance, marketing, and digital teams to ensure alignment on timelines and artist assets
    •    Maintain internal systems to track unreleased music, sample clearances, and deliverables
Ideal Candidate Profile
    •    1–3 years of relevant experience as an assistant or coordinator in a fast-paced environment
    •    Strong passion for music discovery and artist development, especially in hip-hop and R&B
    •    Exceptional organizational, communication, and time-management skills
    •    High emotional intelligence and discretion in dealing with artists, executives, and confidential material
    •    Fluent in Google Workspace, Photoshop, ChatGPT and basic AI/project management tools
    •    Able to thrive in a fast-paced, high-accountability, lean team environment
Compensation
    •    $19 - $21 per hour 40 hours per week
    •    Health benefits, vacation, overtime 
    •    Unmatched and direct exposure to top-tier music executive and creative talent
    •    Meaningful potential upward mobility for standout performers

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WHAT YOU WILL BE DOING

• Maintain accurate artist contact records and deal memos in the bespoke CRM booking system.

• Keep client bios, riders, and marketing assets current and organised.

• Enter offers and show details into the CRM system promptly.

• Issue contracts for confirmed performances and manage any amendments.

• Monitor and follow up on unreturned or unsigned contracts.

• Prepare and distribute detailed artist itineraries.

• Generate and send invoices for deposits, balances, and other show-related payments.

• Record settlement figures in the CRM and coordinate with accounting to issue statements.

• Track outstanding deposits and liaise with the finance team to ensure timely payments.

• Prepare immigration documentation, including Certificates of Sponsorship.

• Coordinate tour announcements and on-sales, working closely with promoters and client teams on ticketing and artwork.

• Schedule and confirm meetings; manage calendars for agents and maintain internal artist calendars.

• Oversee guest list management for shows and festivals.

• Support the team with additional tasks and responsibilities as needed.
• Develop A&R skills by scouting talent and sharing artist recommendations with agents.

• Lead the planning and execution of performance opportunities for assigned clients under agent guidance.

• Contribute to client tours across various agent desks within THE·TEAM's music division.
• Manage inbound phone calls on behalf of agents.
• Book agent business travel as necessary.
• Submit agent expense reports.

• Offer creative input on artist development and strategic planning.

• Build and maintain strong relationships with artists, managers, promoters, talent buyers, and label staff.

• Engage in regular discussions with Responsible Agent(s) about goals, growth, and career development.

• Foster positive collaboration across departments and team members.

• Champion a team-oriented, inclusive culture aligned with THE·TEAM's values.

THE SKILLS AND EXPERIENCE YOU NEED

• Previous experience within a Music Assistant role
• Excellent Organisational skills
• Excellent Communication Skills
• Proficient with CRM systems, Outlook and Word

Sony Music Masterworks is seeking a Coordinator to provide essential administrative support to business and legal affairs and A&R administration for both recorded music and live. The position is based in Sony Music’s NYC headquarters, but the role is global in scope, requiring frequent contact with our colleagues in Los Angeles, the UK, Europe, Australia and Japan. This position offers a tremendous opportunity to learn, contribute and grow within a team-oriented environment.

The Coordinator, BLA & A&R Admin reports to the Senior Director of Business & Legal Affairs and the A&R Administration Department of Masterworks. This position will liaise with the various departments within the worldwide Sony Music Masterworks Division and Accounts Payable, Accounts Receivable, Inter-Company Accounting, Release Planning, Royalties, Label Artists, their management, and recording studios.

We’re looking for candidates with a passion for the entertainment business as a whole, but with particular interest in music, live events and technology.  Meticulous organizational skills and the ability to pay close attention to detail are a must.  Candidates must also have the proven ability to manage a variety of tasks in a fast-paced environment, excellent oral and written communication skills, and the ability to work both autonomously and collaboratively across departments in a proactive and professional manner.

What you'll do:

• Manage the core administrative needs of the Business and Legal Affairs department. This will include:
  • Circulating contracts internally and externally for execution.
  • Creating and maintaining workflows within Adobe Sign for purposes of securing deal memo approvals.
  • Mailing hard copies of notices when required.
  • Ensuring fully executed contracts and any other important documents or correspondence are submitted to the records department and uploaded to the CARMA database.
  • Generating updates, reports, spreadsheets and presentations for key internal stakeholders and external partners as directed.                          
• Communicate with A&R, Business & Legal Affairs, Finance, Marketing, Royalties, JV Accounting, to properly administer artist contracts, licenses, and various other legal documents, including:
  • Administering A&R-related budgets and reviewing artist agreements to assess and enforce contractual obligations with respect to recording.
  • Assisting with creation of royalty accounts.
  • Liaising with release planning to ensure proper sub-project code setups.
  • Helping with union obligations for any relevant release.
  • Booking studio and travel for Artist Services.
• Assist with ad hoc reports needed internally or externally.
• Communicate with artist attorneys and managers about contractual issues, vendors, proper payments, and tax information.
• Assist in day-to-day operations such as:
  • Administration of recording projects.
  • Tracking projects to ensure proper payment and budgeting.
  • Creation of recording and marketing budgets, including distinguishing between recoupable and non-recoupable costs for accurate statement rendering.
  • Issuing purchase orders.
  • Facilitating prompt invoice payment.
  • Reconciling BTA "ghost" card.
  • Setting up vendors in the Sony system, along with any relevant artist portal access.
• Work with live businesses.
  • Create budgets and pay expenses.
  • Assist with customer and vendor onboarding.
  • Prepare billing requests and wire transfers.

Who you are:

• Bachelor’s degree or equivalent experience is required.
• 1+ years of prior entertainment industry experience (including internships and extracurricular activities) highly encouraged, particularly in the areas of business and legal affairs, marketing, communications or business administration.
• Highly organized, analytical, detail-oriented with exceptional follow-up skills, capable of managing multiple priorities in a fast-paced, multi-priority global environment.
• Excellent written and oral communication skills.
• Skilled in Microsoft Office (Word, Excel, Outlook, and especially PowerPoint) and Adobe Sign.
• Proficiency in Adobe Creative Cloud (Photoshop, Premiere, Illustrator, inDesign) or equivalent supremely helpful, including light video and photo editing.
• Active engagement in music, theater, film, television, videogames, anime and general pop culture a plus.
• Must be able to accept changes readily, both in job responsibilities as well as in the work environment
• Ability to multitask, solve problems and prioritize across multiple time zones.
• Excellent time management skills.
• Professional, confident, positive and calm demeanor.
• A team player, who is both ambitious and able to take initiative and see projects through independently
• Able to communicate effectively with internal staff, artists/creatives, managers/agents, and external contacts.

Timeline Management is seeking a Day-to-Day Manager to work closely with the artist, artist manager, and management team to support the execution of the artist’s vision and career goals. This role is responsible for managing day-to-day operations, communication, scheduling, logistics, and campaign coordination while serving as a trusted point of contact for the artist and key industry partners. In addition to supporting the artist, this role will contribute to the broader management team by assisting with other clients and projects as needed.

WHAT THIS ROLE WILL DO

• Support the planning and execution of artist campaigns, including global release schedules, promotional activities, social media initiatives, press, marketing efforts, and touring.
• Act as a central point of contact for external partners, including record labels, publishers, agents, lawyers, business managers, vendors, and other industry stakeholders.
• Help manage communication flow by prioritizing information, escalating key items to the artist manager, and ensuring timely follow-up.
• Provide operational support to the broader management team across additional clients and projects as needed.
• Manage travel logistics, including flights, accommodations, itineraries, visas, and schedule changes.
• Assist with the creation and maintenance of budgets, tracking expenses and coordinating financial information related to artist activities.
• Provide administrative support for artist social media activity, including scheduling, coordination, and content management support.

WHAT THIS PERSON WILL BRING

• 3+ years of artist management experience
• Excellent time management and multitasking skills
• You will be exposed to A-list talent and high-profile clients, so professionalism is a MUST!
• Must be punctual, proactive, reliable, detail-oriented, organized, self-motivated, and resourceful
• Able to keep track of many ongoing projects with strong attention to detail and excellent follow through
• Ability to work independently and prioritize multiple tasks with strict deadlines

The Music Publishing Partnerships Lead, AMS is responsible for building and scaling music publishing partnerships and strategy across the AMS region, enhancing TikTok’s industry perception as a songwriter-friendly platform, and driving efficiencies through strategic initiatives and cross-functional collaboration.

Responsibilities:

- Develop and execute music publishing partnerships strategy for AMS

- Develop & maintain high-quality working relationships with music publishing rightsholders, songwriters and management

- Collaborate with cross-functional (XFN) teams to advance education, partnership growth, and songwriter engagement, including the development of songwriter-specific product features

- Conduct partner relationship management, including business reviews, best practice sessions and masterclasses

- Design and execute industry-facing activations to advance industry perception

- Represent TikTok at external industry events

Qualifications
Minimum Qualifications

- 3+ years of experience in music or related digital content industry, with an emphasis on music publishing and digital services, including experience in copyright, licensing, business development and product development

- Excellent organizational, communication and presentation design skills

- Proactive team player and effective influencer

Preferred Qualifications

- Direct experience at a digital platform or a music rightsholder in a similar role

- Established relationships with key stakeholders across the region

- Creative planning and execution

The Sync & Licensing Coordinator plays a key role in supporting the day-to-day operations of the Sync & Visual Media Licensing department. This is a highly organized, detail-driven role with a significant focus on licensing administration, invoicing, financial tracking, and deal management, alongside opportunities to participate in the creative side of sync through music research, pitching, playlist development, and asset management.

You will help ensure sync opportunities move efficiently from initial request through approval, licensing, invoicing, and payment while maintaining accurate records across departmental systems. You will work closely with the Director, Sync & Visual Media Licensing and collaborate with internal teams across Warner Music Canada and Warner Music Group’s global organization.

The ideal candidate is exceptionally organized, proactive, and comfortable working with numbers, systems, and detailed information while also bringing a genuine passion for music, culture, film, television, advertising, and other visual media.

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Here you’ll get to:

Deal Workflow & Financial Administration

• Financial Oversight & Expense Tracking: Partner with Finance and Royalty departments to initiate invoicing, track payment pipelines, onboard new vendors, and manage end-to-end PO creation. Reconcile monthly marketing expenses and chargebacks to resolve billing discrepancies.
• Deal Pipeline & Contract Management: Maintain a real-time database of active licensing workflows while organizing executed long-form agreements in a search-ready filing system for audits and business reviews.
• Budgeting, Reporting & Analytics: Generate real-time marketing spend trackers, revenue projections, and department KPI reports to drive strategic planning and keep campaigns on budget.

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Client, Artist Relations & Strategic Licensing

• Account Management & Client Relations: Serve as contact for key clients, music supervisors, ad agencies, and gaming studios—managing pitches, requests, clearances, metadata, and asset delivery while cultivating strategic relationships to drive new sync opportunities.

• Clearance Operations & System Integrity: Efficiently process high-volume sync requests across label groups within internal clearance systems, maintaining rigorous speed and data accuracy.
  
• Market Intelligence & Research: Proactively track industry trends, trade publications, and upcoming media projects to identify and capture emerging placement opportunities.

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Creative Pitching & Asset Management

• Creative Pitching & Asset Operations: Develop curated playlists, sync samplers, and pitch narratives tailored to market trends, while managing audio tagging, metadata organization, and asset fulfillment for international affiliates and internal teams.
  
• Label Strategy & Stakeholder Alignment: Act as contact for internal and third-party distributed labels, partnering directly with marketing teams and artist managers to drive sync opportunities for priority releases.

• Operational & Revenue Generation: Drive sync placement opportunities by aligning Warner Music Canada’s priority releases and campaigns with client needs, while managing cross-functional audio and asset requests across internal and international teams.

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Operations & Cross Functional Support

• Live & Logistics Management: Oversee hold, purchase, and distribution requests for show tickets across rosters, while maintaining real-time master artist tour schedules to ensure accurate routing data for internal.

• Travel & Hospitality Coordination: Book and manage complete travel itineraries for artists, contest winners, and promotional talent as needed.

• Financial Processing & Tracking: Oversee PO creation, new vendor setup, invoice processing, and AMEX expense reconciliation.
  
• Budget & Spend Reporting: Maintain accurate documentation for POs, chargebacks, and monthly marketing spend trackers.

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About you:

• 1-2+ years of experience in sync licensing, music supervision, publishing, or related fields.
• Strong understanding of the music/media industry, particularly in sync licensing, royalties, and copyright.
• Exceptional organizational skills with high attention to detail.
• Proficiency in metadata systems, asset management, and audio delivery platforms.
• Strong interpersonal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience processing invoices, purchase orders, expenses, receivables, or financial reporting.
• Strong Microsoft Office Skills, especially in excel.
• Passion for music and eager to grow in the areas of music rights and licensing.

It would be music to our ears if you also have:

• Previous experience at a record label, music publisher, music supervision company, advertising agency, production company, or other entertainment organization.
• Familiarity with music pitching, metadata, and asset-management platforms such as DISCO
• Experience working with contracts, licensing documents, or rights-management databases.
• Knowledge of the Canadian music, film, television, advertising and/or gaming industries.
• Creative thinker with a passion for music discovery and storytelling.

We are looking for a strategic-minded, execution-oriented Artists & Label Partnerships Manager for Taiwan, to join Spotify’s Music team based in Taipei. In this role, you will be part of the Music team in Southeast Asia, reporting to the regional Head of Artists & Label Partnerships.

You will sit at the heart of the music ecosystem, moving between high-level release strategies and the day-to-day tactical execution that drives artist and business growth. This role is perfect for a music industry professional who thrives on building relationships and navigating the intersection of technology and creativity.

Our ideal candidate has fun at work and a desire to make a positive impact on the music industry as a whole. Above all, your work will impact the way the world experiences music and strengthen Spotify’s role as a trusted, culturally relevant voice in the music landscape. This role is based in Taipei and will require international travel occasionally.

What You'll Do

• Focusing on the Taiwan music landscape, You will be the primary point of contact for local and global music partners based in Taiwan, ensuring that Spotify remains the most valued partner for artists and our industry partners, utilising on-platform promotion and off-platform marketing to ensure Spotify is the premiere platform for artist development
• Develop and execute a holistic music strategy for Taiwan that aligns with regional business goals
• You will contribute your expertise to various music-related projects within the company, executing on creative and cross-functional collaborations in the region and beyond, building impactful and innovative artist partnerships to enable artists and artist-fan engagement
• You will proactively identify music trends, emerging talent and opportunities in the local and global music landscape, providing deep cultural and musical insights with the local SEA team to execute pivotal initiatives, your global counterparts on multi-market campaigns and other key internal partners & teams including editorial, artist marketing, consumer marketing, licensing and others
• Support and educate our key partners across artists and labels communities in Taiwan on Spotify tools, resources and insights to encourage them and improve their daily business
• Lead artists & label partnerships representation in high-impact cross-functional projects and strategic bets at both a regional and global level
• Ensure Spotify has the best possible content offering in Taiwan and use this to further Spotify’s appeal to existing and new users
• Work with regional Editorial teams and regional Genre Groups on high priority releases, as well as other cross-functional teams to progress towards various content objectives
• Connect other Spotify teams with the music industry to help drive and execute opportunities driven by Spotify and our partners. You will act as liaison between Spotify and artist / label partners.

Who You Are

• You have at least 7+ years of working experience with label and artist relations in an established digital music service, record label, media or tech company. Regional and global experience would be an added advantage
• You have a deep understanding and established network within the local music industry in Taiwan and have built relevant contacts with labels and artists to effectively collaborate with the community
• You will demonstrate a team player spirit, a passion for performance-oriented analytics, and a solid understanding of Spotify’s role in the music industry both locally and globally
• You are skilled at leveraging data and audience insights to support strategic decisions and build clear narratives
• You are culturally aware, with the ability to critically evaluate music trends, emerging movements and audience behaviour beyond just data
• You are a confident storyteller and public speaker. You are able to prepare and deliver executive level presentations, effectively advocate for the market and secure stakeholder buy-in with ease
• You are well organised and detail-oriented with the ability to plan, deliver on tight deadlines and pay outstanding attention to detail
• You are at ease and have proven experience navigating fast-changing priorities in a dynamic environment, comfortable navigating complex global-to-local organizational structures and aligning cross-functional teams around Music priorities
• You have strong project management skills with a consistent record in marketing and operations
• You have excellent negotiation and people skills and consistently demonstrates a positive attitude
• You have experience working within Taiwan and ideally across multiple markets within regional and global teams
• Fluent in English and Mandarin. Fluency in regional languages would be an added advantage

Where You'll Be

• This role is based in Taipei
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home

The Creative Project Manager will lead a portfolio of projects that require creative products. Products include but are not limited to exhibit installations, print marketing pieces, digital ads, and video content. The Creative Project Manager will work closely with graphics designers, video editors, content creators, copywriters, and print

production team members. The Creative Project Manager will liaise with marketing managers and various Museum staff to execute projects. Daily responsibilities will include the scheduling, execution, and delivery of projects – shepherding them from kickoff to completion. This position will report to the Director of Creative Project Management.

Specific Job Duties:

• Schedule, assign and manage execution of creative projects from inception to completion
• Collaborate with Creative leadership, Creative Project Management to identify and evaluate inefficiencies
• Ensure established creative standards and processes are followed throughout campaigns
• Acquire deep understanding of CMHOF institution-wide goals through campaign meetings
• Collaborate on reporting of current departmental workloads and impending deadlines
• Support budget management for Creative department, including inputting expenses and POs and creating project budgets
• Garner a deep understanding of the Museum’s mission, voice and goals

Requirements

Minimum Requirements:

• Bachelor’s degree in Business or related field, or equivalent industry experience required
• 2-4 years’ project management, agency or non-profit experience
• Superior organizational skills
• Excellent written and verbal communication skills
• Possess a diplomatic nature with strong negotiating skills

Preferred Qualifications:

• Experience with Basecamp or similar project management system
• Experience working with graphic designers and/or video editors
• Ability to make time sensitive and critical decisions
• Solid understanding of how to create efficiencies
• Comfortable in a deadline-driven environment
• Positive and energetic

The Director Ticketing is responsible for overseeing ticket operations, ticket sales, tracking of ticket sales, and the management of show inventory for assigned tours.  This position will assess, develop, implement and evaluate new policies and procedures to make ticketing processes more efficient. Additionally, the Director Ticketing will develop and maintain a rapport with the venue and ticketing contacts while monitoring sales, opens, and holds after on-sales.  They will also collaborate with artist teams to develop and implement ticketing strategies including pricing strategies.

Essential Functions:

• Oversee ticketing operations for assigned tours, which includes working with venue Box Office personnel to build shows
• Review and approve events prior to tickets going on sale. Advise on ticket pricing and scaling.
• Monitor sales, opens and holds after on-sale and up until show day, including updated sold maps and provisions of audits as needed. Review expense reports and vacation requests for ticketing staff.
• Manage prices of tickets through event day in collaboration with internal revenue management team and artist team
• Oversee show build for Premium Ticketing department, if applicable, and prepare ticketing information sheet report and send to operations.
• Manage operation of various ticketing platforms and advise on troubleshooting issues as they arise.

Required Qualifications:

• Bachelor's degree required; advanced degree preferred
• 8+ years of related work experience, including experience in the entertainment industry and previous management experience
• Experience in arena and/or stadium ticketing preferred; box office experience a plus
• Strong knowledge of AXS, Ticketmaster, and other ticketing platforms
• Proficient in Microsoft Word, Excel, Outlook, and Adobe Professional
• Experience working in the music industry, specifically live entertainment
• Highly organized, detail-oriented, and self-motivated, with the ability to multitask and stay calm in a fast-paced environment
• Excellent interpersonal, written, and verbal communication skills
• Ability to work a flexible schedule, including nights, weekends, and some holidays

Payscale: $91,429.17- $140,000.00 Annually

We’re looking for a Business Affairs Lead to join our team, supporting teams across the US, LatAm and the EU. This role will lead negotiations with record labels and artist management in support of our original content video productions and exclusive artist merchandising offerings. The Business Affairs Lead will work cross-functionally with internal teams such as Legal, Finance, Production and Business Development, to define and revise deal terms as needed throughout the negotiation process.

The Business Affairs Specialist will have work experience in a content acquisition, business development, or related role in the music industry. Extensive knowledge of sound recording rights, sync rights and/or music publishing licensing are strongly preferred.

Key job responsibilities
- Lead licensing negotiations to secure applicable rights from record labels and artists, and expand existing agreements as needed
- Collaborate with the legal team to create and review contractual terms to address licensing and business needs
- Develop and maintain strong relationships with key record labels, promoters and artist representatives
- Perform analysis to quantify the impact of royalty rates and other terms
- Audit business metrics and processes, perform deep dive analysis on problems to understand root causes and make decisions supported by data
- Monitor the competitive landscape to help inform Amazon Music’s strategy

Basic Qualifications

- 6+ years of entertainment industry deal negotiation experience
- Experience negotiating complex agreements with a firm understanding of legal terminology and reasoning
- Experience in content negotiation, acquisition or business development
- Experience working independently with minimal supervision, or experience that includes strong analytical skills, attention to detail, and effective communication abilities

Preferred Qualifications

- J.D., or MBA
- Experience in writing detailed and data-supported documents
- Experience working for a music label or working for a digital service in music licensing

The Production Coordinator supports the Production Manager in all aspects of venue operations and the execution of live events and shows. This role plays a key part in ensuring that events run smoothly and that touring artists and their production teams receive the support and resources they need while on site.

The Production Coordinator assists with the staffing, coordination, and supervision of venue support staff, including hospitality personnel, runners, merchandise sellers, and other event staff. They serve as the primary contact for hospitality advances and work directly with touring artists and production teams to coordinate their needs prior to and throughout their visit.

In addition to supporting day-to-day production operations, the Production Coordinator serves as a knowledgeable local resource for touring acts, helping facilitate communication between artists, venue staff, and other departments. The role works closely with the Production Manager and production team across all areas of venue operations to help deliver a professional, efficient, and welcoming experience for artists, staff, and guests.

Responsibilities include but are not limited to:

• Assist the Production Manager in all aspects of running the venue and putting on events and shows.
• Assist in staffing and supervising support staff including hospitality staff, runners, merchandise sellers and others.
• Manage departmental payroll administration by tracking employee hours, reviewing time records for accuracy, and entering hours into the company payroll system in a timely manner.
• Act as the main hospitality and VIP advance contact and interface with traveling production and artists.
• Assist with the execution of special events and other event-related logistics as needed.
• Support the venue staff in all areas.
• Serve as a local resource to touring acts.

Prerequisites

• Strong organizational skills and attention to detail
• Ability to work in a fast paced, deadline driven environment while juggling multiple tasks.
• Ability to troubleshoot and problem-solve independently
• Excellent communication and collaboration skills, both verbal and written
• Ability to work in a very busy, high-pressure setting
• Maintain a positive public/professional profile at all times
• Strong management and leadership skills
• Proficient in Microsoft Word/Excel.
• Live music venue and artist hospitality experience preferred, but not required
• Bachelor’s degree preferred, but not required

What We Need:

Respect for others and a strong belief that others should do this in returnAbility to perform work and resolve straightforward problems within established procedures with moderate supervisionUnderstanding of when to seek guidance for unforeseen problemsClose attention to detail, following up until issues are resolvedSolid written and verbal communication skills

What You'll Do:

• Manage and maintain regular posting schedule of content and editorial pieces across iHeartRadio local station social media accounts
• Develop dynamic content for on-air and posting on all designated social media accounts
• Create and write social copy for social posts and artist programs
• Develop strategies to increase the following and engagement for our iHeartMedia social accounts
• Screen phone calls, email, DM's, iHeartRadio TalkBack messages
• Coordinate with various departments as a liaison (sales, promotions)
• Perform general administrative duties for the department
• Respond to music and pop culture events and use those opportunities to introduce new fans to the iHeartRadio ecosystem
• Track social media influence measurements
• Produce audio and video segments for social media, streaming and broadcast
• From time to time operate the audio console in compliance with FCC rules and regulations
• Knowledgeable and proficient in FCC rules and regulations

What You'll Need:

• Experience in an administrative role across sales, marketing, operations, finance, or other industry; past experience in entertainment or music space preferred
• Minimum of one-year experience with social media or digital marketing
• Knowledge of social networking platforms, including but not limited to: Facebook, Twitter, Instagram, YouTube, Snapchat, Pinterest, Reddit, TikTok, etc
• Knowledge and experience with Microsoft Office, including MS Word, Excel, PowerPoint and SharePoint
• Urgency, curiosity, creativity and the ability to collaborate with a team
• Superior and persuasive communications, including the ability to proofread; strong organizational skills
• Balance of creativity with good analytical skills
• Ability to work quickly and shift gears on a dime
• Healthy appetite for music, pop culture and entertainment

What You'll Bring:

• Respect for others and a strong belief that others should do this in return
• Ability to perform work and resolve straightforward problems within established procedures with moderate supervision
• Understanding of when to seek guidance for unforeseen problems
• Close attention to detail, following up until issues are resolved
• Solid written and verbal communication skills
• From time to time operate the audio console in compliance with FCC rules and regulations
• Knowledgeable and proficient in FCC rules and regulations
• Manage and maintain regular posting schedule of content and editorial pieces across iHeartRadio local station social media accounts
• Develop dynamic content for on-air and posting on all designated social media accounts
• Create and write social copy for social posts and artist programs
• Develop strategies to increase the following and engagement for our iHeartMedia social accounts
• Perform general administrative duties for the department

Harry Walker Agency is seeking a Coordinator to join our Representation Agent team. This person will provide day-to-day support to our Representative Agents, helping to build and maintain relationships with speakers and their offices and ensuring opportunities and requests are managed efficiently and professionally. The Coordinator will also support the onboarding and ongoing management of non-exclusive speakers and collaboration with other agencies/bureaus.

This is a high-volume, fast-paced role that requires exceptional organization, attention to detail, follow-through, and communication skills. The ideal candidate is able to stay on top of multiple priorities at once, anticipate needs, manage shifting deadlines, and communicate effectively with a wide range of personalities. The Coordinator will work closely with the President of the Agency, Representative Agents, and teams across the organization.

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What You'll Do:

• Manage speaker records, calendars, availability, and other day-to-day administrative needs.
• Coordinate with speakers, their offices, and internal teams to gather availability, fees, materials, and other information needed to support opportunities.
• Coordinate scheduling and logistics for speaker and internal meetings and manage projects and communications for the President.
• Support Representative Agents with day-to-day speaker management, communications, and follow-up.
• Assist with onboarding new speakers and liaise with their offices to gather and organize marketing materials, press releases, speech content, and other relevant information.
• Maintain accurate and up-to-date speaker profiles and content across the HWA website and internal systems.
• Work cross-functionally with teams throughout the Agency to ensure information is communicated accurately and opportunities move forward efficiently.

You Have These

• Bachelor’s degree and at least 2 years of professional work experience. Background in politics, talent management, event planning, sales, or a related field is a plus, but not required.
• Excellent verbal and written communication skills, with the professionalism and confidence to interact with a wide range of personalities.
• Exceptional organizational skills and attention to detail, with the ability to stay on top of a high volume of work, manage competing priorities, and consistently follow through.
• A self-starter who takes initiative, anticipates needs, and can move work forward independently while knowing when to ask questions or seek guidance.
• Strong ability to meet deadlines and effectively prioritize and triage work in a fast-paced environment where priorities can shift quickly.
• Ability to think creatively, find solutions, and “live in the solution” when challenges arise.
• Proficiency with Microsoft Word and Outlook; experience with CRM databases and LexisNexis is a plus, but not required.
• Collaborative, positive, and solutions-oriented, with the ability to remain composed and productive under pressure.
• A team player who brings energy, good judgment, flexibility, and a genuine willingness to pitch in wherever needed.

We are seeking a Campaign Manager to join our team of talented Ad Ops professionals.

Reporting to our Manager of Ad Operations, as the Campaign Manager, you will play a vital role in the success of the Ad Operations group, collaborating both internally and externally. This role will be responsible for the management of digital advertising programs and implementations, ultimately ensuring 100% delivery and invoicing of all campaigns assigned. As the Campaign Manager, you will have the opportunity to partner with almost every department at Vevo, from Revenue Operations, Sales, Marketing, & Research teams as well as external ad vendors. This opportunity will allow you to apply your advertising expertise to identify and implement new solutions within Vevo’s ad serving technology.

As a member of our team, you will:

• Work with clients to ensure delivery of all creative assets to spec
• Manage post sale client communication
• Work with an outsourced vendor for support as needed
• Manage trafficking, pacing and optimization daily
• Troubleshoot and resolve advertising issues
• Understand and monitor advertiser KPI’s ensuring best performance
• Provide screenshot decks
• Provide weekly reporting and post campaign wrap up data
• Manage month-end billing and reconciliation in coordination with internal teams

This describes you:

• You have a positive approach to challenges
• You enjoy being strategic and problem-solving
• You can leverage quantitative thinking to manage campaign success
• You have excellent attention to detail. Able to set high standards and hold yourself accountable
• You are comfortable working in a team environment supporting multiple books of business
• You have a passion for online advertising, media, and music

Requirements:

• 1 year+ experience in an AdOps campaign management/support role in the advertising/online media space (video ad experience a strong plus.
• Experience with Google Ad Manager, FreeWheel or similar ad serving solution a strong plus
• Experience with Operative, a strong plus
• Must be able to multi-task multiple account projects, work well under pressure and excel in a fast-paced, high-energy environment
• Excellent verbal, written and MS Office (Word, Excel, PowerPoint) skills
• Teamwork and interpersonal skills. Trustworthy and dependable
• Excellent attention to detail
• Able to set high standards and hold yourself accountable

The Accounts Payable Supervisor leads training initiatives for specialists and oversees team inquiries and escalations. Responsibilities include staff supervision, scheduling, training, and processing complex invoices and expenses. This role manages weekly AP aging reports for Controller review, facilitates vendor payments, generates vendor reports, reconciles payments, and ensures accuracy and high-quality work.

What Will You Do?

• Conduct trainings for new Accounts Receivable & Payable Coordinator, and / or when new processes are implemented.
• Assume leadership as a team point of contact, overseeing staff scheduling, training, and addressing employee concerns. Manage payroll tasks including time card approval, leave requests, and pay adjustments.
• Handle the processing and routing of intricate invoices and expense reports, adhering to higher approval thresholds.
• Prepare and oversee weekly Accounts Payable aging for VP Accounting to review and process payments to vendors via ACH, wire and manual checks including those associated with high-complexity clients.
• Generate comprehensive reports for various vendors, managing payment collection and reconciliation of discrepancies.
• Collect and review documents that support 1099s and payments made to new vendors to ensure accuracy of payment and bank information.

What Will You Bring?

• AA/AS Degree (2-year) (BA/BS Degree Preferred) Accounting or related field
• 3-5 Years of experience in an Accounting role or related field
• 1+ years serving as a subject matter expert
• 1+ years of experience mentoring team members preferred
• Proficient in MS Office, specifically Excel and Outlook
• Excellent verbal and written communication skills
• Leadership ability- Previous management experience preferred
• Strong interpersonal and problem-solving skills
• Ability to multi-task and prioritize in a deadline-driven environment
• Ability to work independently and as part of a team
• Experience working with JD Edwards and Perceptive/Scanning America is preferred
• Knowledge of Basic Accounting Principles

The Department

CAA Brand Management supports iconic talent and brands with their expansion into new consumer product categories, experiences, and territories. We do this by partnering our clients with the world's leading manufacturers, wholesalers, retailers, and operators, through licensing, strategic partnerships, and joint ventures. Operating in 20 countries worldwide, we work as part of our clients’ teams to build revenue-generating and storytelling brand extension programs across all categories and channels of distribution.  

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The Role

The Brand Manager is instrumental in the growth, long term relationship and smooth operation of one or more of our clients’ licensing programs. Individuals in this role work on teams that lead and oversee relationships with the client, relevant stakeholders within the clients’ business, third party licensees, and cross-functional and often cross-regional CAA Brand Management teams.

Responsibilities

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Manage licensee relationships

• Serve as a key point of contact and relationship manager for licensees and brand partners.
• Assist with and at times lead development and organization of essential business development tools for licensees (i.e., product catalogs, line sheets, event development and production, and others, etc.) with the CAA Brand Management client team.
• Partner closely with each licensee to understand respective business models and product development cycles to drive retail profitability.
• Act as liaison to facilitate transactions between licensee and retailer or licensor.
• Work with finance and licensees to secure and analyze sales forecasts

Drive brand development

• Leverage understanding of automotive brand heritage, vehicle lineups, and enthusiast communities to identify relevant licensing categories
• Help define and drive strategically aligned opportunities for clients with the sales teams
• Assist in negotiating new licensing agreements; participate in sales and marketing presentations, as necessary.
• Proactively align and drive program building activity across all CAA Brand Management client team members from Creative, Business Development, Finance and Legal to ensure successful execution of the strategy.
• Focus on taking brands into relevant, innovative categories through thought leadership, commercial initiative and the development of co-branded and mono-branded licenses and brand extensions.
• Strategic development to secure retail placements and Direct-to-Retail opportunities through working closely with Creative to develop brand materials specific to retailers or projects.

Facilitate effective licensing operations

• Participate in brand strategy and budget setting discussions internally and with the client.
• Analyze consumer trends and information and help identify product categories to enter as future sources of growth.
• Assist in overseeing the direction, implementation, execution, and continuous improvement of the licensing processes.
• Support the CAA Brand Management client team with feedback and guidance on requirements that ensure all partnerships and deals align with the client’s brand DNA, guidelines and principles.
• Guide the client in the adoption of industry best practice process, templates and partners to drive efficient long-term growth of the licensing program.
• Create and maintain reporting mechanisms for all client management activities.
• Effectively use automated systems and software to aid in program management
• Oversee product development, working with internal and external teams to ensure an organized and efficient process that meets business needs

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Skills and Experience

• Minimum of 3 years in a results-orientated licensing, brand management or consumer products role, ideally with automotive or lifestyle brand exposure
• Experience working on high caliber IP’s, preferably automotive experience
• Ability to work effectively within a complex matrix organization and drive results from a team that may not report directly to you.
• Demonstrable ability to build and maintain strong relationships with key partners across categories and regions
• Professional, personable, adaptable, creative, timely, hard-working, with a high level of integrity, a self-starter work ethic and enjoyment of fast and dynamic pace
• Mature time management and prioritization capabilities
• Financial (budget) management, analysis, and reporting capabilities; ability to read, analyze, and report on licensee sales, royalties, and forecasts/budgets
• Demonstratable multi-tasking organization skills - when juggling tasks and managing priorities across a growing account base and “moving ball forward” across different support functions (PD, legal, finance, creative)
• Focused attention to detail skills
• Strong sales skills with quantitative, analytical, and business justification ability
• Ability to engage, inspire, and galvanize the organization around a client’s visions, position, and strategies

Luminate Data is looking for a Revenue Operations Manager to bring order, insight, and speed to how our go-to-market teams work. You'll own the systems, data, and processes that connect Sales, Marketing, and Customer Success, making sure the revenue engine runs on clean data, sound process, and reliable reporting. This is an individual-contributor role for someone who's energized by solving operational problems and translating messy reality into scalable systems.

What You'll Do

Systems & AI/Automation (~30% of role)

• Own and administer our GTM tech stack (Salesforce, ChurnZero, LinkedIn Sales Navigator, Salesloft, Clay, and ZoomInfo) supporting the full sales org's configuration, data hygiene, workflows, and integrations
• Identify and implement at least 3–4 AI/automation initiatives per year that measurably cut manual work (e.g., deal qualification, data entry, routine reporting) by 20%+ in affected workflows
• Maintain CRM data quality at a 95%+ accuracy/completeness standard through recurring audits, deduplication, and enrichment
• Manage the GTM systems roadmap by evaluating, piloting, and rolling out new capabilities as the team scales

Analytics & Reporting (~30% of role)

• Build and maintain dashboards and reports that give leadership a clear, accurate, real-time view of pipeline, forecast, and revenue performance
• Turn large, messy data sets into clear, actionable insights that shape GTM strategy and decision-making
• Run monthly and quarterly reporting cycles, including pipeline reviews and board-level metrics
• Present findings, recommendations, and performance updates to groups including executive leadership

Process & Cross-Functional Partnership (~25% of role)

• Design and document processes for lead routing, opportunity management, quoting, and the deal desk
• Partner with Sales, Marketing, and Customer Success leaders to identify bottlenecks and implement fixes that improve funnel conversion and rep productivity

Planning Support (~15% of role)

• Co-lead the annual operating plan (AOP) process, partnering with Finance and Sales leadership to build revenue targets, growth drivers, headcount assumptions, and capacity models
• Support territory planning, quota setting, and sales compensation calculations
• Maintain rep-level quota and territory documentation, updating it as the org and market evolve

What We're Looking For

• At least 3–5 years of experience in revenue operations, sales operations, or a related analytics/systems role, ideally at a B2B SaaS or data company
• Hands-on experience with Salesforce and tools like LinkedIn Sales Navigator, ChurnZero, Salesloft, Clay, and ZoomInfo
• Strong Excel/Sheets skills, with a genuinely analytical mindset. Comfortable taking large data sets and distilling them into clear, actionable insights
• Comfortable using AI tools and automation to improve process efficiency, not just doing things the old way
• Confident presenting to groups, including executives, and translating data into a clear narrative for non-technical audiences
• A track record of building or improving processes in a fast-moving, resource-constrained environment
• A bias toward action and ownership; comfortable working independently with minimal oversight

Nice to Have

•    Experience at an early- or growth-stage startup
•    Experience in the Music or Film and TV industries
•    Exposure to sales compensation design or deal desk processes

The CMG Digital Distribution team is seeking an experienced Catalog Migration Manager to work directly with the M&A and Distribution team on new catalog acquisitions by managing the process of receiving, staging, and distributing new catalogues in our proprietary music distribution software. The role is responsible for following and developing catalogue migration best practices, optimizing current workflows, tracking projects from start to finish and above all, ensuring a seamless transition of new catalogs on DSPs.

Responsibilities

• Intake & receiving — Receive new catalogues from the M&A and distribution team following each acquisition, confirming scope and completeness of what's handed off. Manage multiple catalog acquisitions at the same time efficiently.
• Staging — Load and organize incoming metadata and assets in the internal distribution software ahead of review.
• Metadata & asset validation — Collect, review, and validate metadata and assets against current DSP and internal style guidelines, flagging and resolving discrepancies before anything moves downstream.
• Cross-team coordination — Work across business and operational teams, internal and external, spanning multiple businesses, to close gaps and keep each migration moving.
• Distribution to DSPs — Deliver the validated catalogue through the internal distribution software, ensuring metadata and assets are accurate and guideline-compliant, for a seamless DSP transition.
• Project tracking — Track each acquisition from start to finish in internal project-tracking software, managing multiple concurrent catalogue migrations efficiently.
• Stakeholder reporting — Provide regular status updates to internal and external stakeholders on where each acquisition distribution stands.
• Process improvement — Follow and help develop catalogue migration best practices, optimizing workflows based on what's learned across projects.
• Other duties as assigned.

Qualifications

• At least 4 years of experience in digital music distribution, content management and/or catalog migrations working at a distributor.  
• Understanding of DDEX standards.
• Knowledge of audio, video, and image formats and specifications for distribution delivery.
• Deep understanding of DSP metadata style guides and distribution.
• Experience working with complex metadata.
• Proven ability to manage multiple concurrent projects while remaining responsive and adaptable.
• Proficient in handling diverse data streams, with expertise in analyzing, managing, and constructing spreadsheets.
• Proficiency with leading digital music platform interfaces, social media tools, and industry best practices.
• Possesses clear and effective verbal and written communication skills.
• Demonstrates meticulous attention to detail and a persistent drive for problem-solving.
• Delivers outstanding customer service alongside strong relationship-building abilities.
• Applies resourcefulness, creativity, and interpersonal skills to successfully complete projects.

BAM is seeking a highly organized and audience-obsessed Manager of Relationship Marketing & Analytics, who is passionate about customer engagement, loyalty, lifecycle marketing, and data-driven decision making. This role is central to our marketing strategy and supports the execution of customer marketing initiatives designed to increase audience engagement, retention, frequency, and lifetime value. The manager will partner with internal marketing and technology teams to help deliver meaningful experiences across owned channels.

We are looking for an inquisitive, detail-oriented individual who thinks logically, thrives in a fast-paced environment, and is obsessed with understanding our audience. You will spend your days in Tessitura and Prospect2, translating concepts into live campaigns that reach thousands of BAM audience members.

Essential Duties and Responsibilities

• Build and manage audience segments and campaign lists to support relationship marketing efforts, including direct mail, email, and paid media
• Build, QA, and deploy email campaigns in Prospect2. You will ensure every link, asset, and segment is perfect before hitting “send”
• Support the Associate Director, Relationship Marketing & Analytics with planning and execution of institutional email campaigns
• Deliver high-quality, accurate and on-time email campaigns
• Identify testing opportunities and coordinate with broader CRM team to execute selected tests
• Learn CRM best practices and be a spokesperson with our partners to ensure these practices are implemented across our campaigns
• Assist the broader CRM team with the deployment of strategic initiatives, including A/B testing, segmentation logic, and the onboarding of new platform features  
• Partner with marketing and creative teams to ensure audience-facing communications align with best practices
• Maintain documentation to support ongoing CRM operations
• Support the Associate Director, Relationship Marketing & Analytics with data analysis that informs key marketing decisions
• Assist the Associate Director, Relationship Marketing & Analytics in researching audience needs, motivations, and behaviors through data analysis, surveys, and other methods, internally and with outside vendors
• Work with the Associate Director, Relationship Marketing & Analytics to formalize Marketing Division KPIs, track results against projections, and prepare statistics for leadership reports, board meetings, and other purposes

Qualifications

• Bachelor’s degree in Marketing, Business, Data Analytics, or a related field a plus
• Minimum 3–4 years of progressive experience in marketing analytics, CRM/database marketing, or audience development, preferably within a nonprofit arts or cultural organization.
• Proficient in CRM and ticketing/database systems—experience with Tessitura and Prospect2 highly preferred
• Strong analytical skills and proficiency with Microsoft Excel and other business intelligence/data visualization tools
• Proficient with SQL, data segmentation and A/B testing
• Excellent project management skills; capable of juggling multiple priorities, campaigns, and deadlines in a fast-paced environment
• Strong verbal and written communication skills; capable of presenting findings and recommendations to non-technical stakeholders
• A customer-focused mindset with the ability to advocate for audience needs through data-driven strategies
• Experience tracking marketing performance and optimizing campaigns based on measurable outcomes.
• Passion for the performing arts and alignment with BAM’s mission of cultivating a diverse, engaged, and accessible audience base
• Demonstrated commitment to anti-oppression
• Committed to supporting and advancing a diverse team
• Experience in DEI concepts, programs, and initiatives
• Strong interest in working at a performing arts organization
• Extremely organized
• Self-motivated
• Excellent attention to detail
• Strong problem-solving skills in live event environments
• Ability to work under a deadline
• Ability to multi-task
• Calm and solution-oriented under pressure

Serve as a key member of the Global Strategy team, partnering with the EVP, Global Head of Strategy and senior leaders across Warner Music Group to drive the successful execution of company-wide strategic priorities and transformations.

Lead high-impact enterprise strategic initiatives that enhance business performance, operational excellence, and long-term value creation. This role involves collaborating with diverse departments globally and in multiple countries to build strategic direction. It ensures initiatives are accomplished and integrated across the organization. The position translates vision into actionable plans supported by clear decision frameworks, data-driven insights, and important metrics.  

Success in this role requires exceptional analytical capabilities, robust program management skills, and outstanding communication. The ideal candidate will build trusted relationships, influence senior collaborators, secure agreement from business operators, and translate complex business challenges into practical, actionable solutions.  

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Here you’ll get to:

Have Strategic Impact

• Partner with executive management to assist in the development and execution of Warner Music Group’s global strategic priorities.
• Lead strategic analysis to evaluate business opportunities, organisational efficiency, organizational frameworks, and long-term growth initiatives.
• Convert complex business challenges into clear, data-driven recommendations and arguments that support executive decision-making.
• Lead cross-functional strategic programmes from planning through implementation, ensuring delivery against agreed objectives and measurable business outcomes.
• Establish effective programme governance, delivery plans, milestones, risks, dependencies and success measures.
• Design and evaluate target operating models, including organisational structures, functional design, role scoping and span-and-layer analysis, to support sustainable growth and organisational effectiveness.
• Build alignment across global functions and international markets, influencing collaborators and securing agreement to ensure the effective implementation of pivotal initiatives.
• Act as a trusted strategic partner, providing insight, challenge and recommendations to the highest levels of management.

Drive Operational Excellence

• Drive an effective operating cadence across strategic initiatives, ensuring appropriate governance, accountability, and timely decision-making.
• Support the development, tracking and reporting of strategic objectives, OKRs, KPIs and programme performance measures.
• Partner with Business Intelligence, Finance and other functional teams to ensure reporting provides meaningful, actionable insights that support business decisions.
• Coordinate cross-functional resources to ensure central initiatives are delivered efficiently and effectively.
• Find opportunities to improve business processes, governance, operating models and overall organisational efficiency, enabling greater scalability across the organisation.
• Promote consistency, collaboration and continuous improvement across project development and programme execution.
  

About you:

• Have at least 8 years of relevant experience within a leading management consulting firm and/or a corporate strategy, strategic transformation, or business operations function.
• Demonstrated experience leading complex, cross-functional strategic programs within large, global, matrixed organizations.
• Outstanding analytical and structured problem-solving skills, demonstrated through the ability to simplify complexity and translate insights into practical business recommendations.
• Outstanding program management capabilities, with experience delivering multiple high-impact initiatives simultaneously.
• Experience preparing executive-level presentations and communicating complex concepts to senior audiences.
• Excellent communication, presentation and partner management skills, with a proven ability to influence senior leaders, establish reliable connections and build consensus across diverse business groups.

We’d love it if you also had:

• Experience in music, media, entertainment, or another content-driven indsutry.
• Familiarity with the music industry's commercial models and competitive landscape.
• Familarity with building AI tooling and automation