We are seeking a highly skilled and strategic Quality Control Coordinator to serve as the subject-matter expert driving content review, catalog integrity, compliance, and fraud prevention within our music distribution platform.

About Too Lost

Too Lost is a music and technology company, providing SaaS solutions for independent music rights holders. Our distribution and publishing services deliver, monetize and protect songs across the globe for over 250,000+ musicians, record labels, studios, brands, investors, and platforms.

Description

As a systems thinker with deep expertise in music metadata standards, copyright, and digital content fraud, you will design and scale processes that safeguard our catalog while influencing cross-functional teams to elevate operational excellence. This pivotal role focuses on maintaining quality and platform trust by proactively detecting and mitigating fraudulent activity across our catalog.

This hybrid position (4 days in office, 1 day remote) will be based in our New York City office, reporting to our Manager, Catalog Operations.

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What You'll Be Doing:

• Own and implement scalable, best-in-class quality control and fraud prevention processes tailored to high-volume music content and metadata operations.
• Manage store delivery workflows with strict quality control standards, ensuring releases are reviewed efficiently, accurately, and in alignment with platform guidelines.
• Develop advanced monitoring systems and investigative protocols to detect and respond to metadata anomalies, content misrepresentation, streaming fraud, and other irregularities.
• Collaborate strategically with cross-functional teams to drive alignment on fraud prevention, quality assurance, release readiness, and delivery timelines.
• Serve as the authoritative source on music metadata standards (ISRC, UPC, label copy) and distribution platform policies, informing strategic decisions and operational improvements.
• Provide expert analysis and reporting on catalog integrity, fraud trends, compliance metrics, and delivery performance to senior leadership and stakeholders.
• Design and maintain comprehensive documentation, SOPs, and training materials that support quality control, delivery efficiency, and fraud mitigation initiatives.
• Stay ahead of industry trends, regulatory changes, and emerging fraud tactics to continuously evolve our quality and compliance frameworks.

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What We Are Looking For:

• 2+ years’ experience in quality control, fraud prevention, or trust & safety roles within music distribution, DSP, or digital content platforms.
• Proven expertise in working in and optimizing fraud detection programs and compliance review workflows.
• Deep knowledge of music metadata (ISRC, UPC, label copy), copyright, music licensing, and digital platform policies.
• Strong analytical skills with a track record of identifying and mitigating complex fraud risks in digital content ecosystems.
• Experience reviewing and auditing music contracts, licensing agreements, and rights management.
• Exceptional communication skills with the ability to influence and collaborate across multiple teams and leadership levels.
• Meticulous attention to detail coupled with strategic thinking to balance immediate operational needs with long-term quality assurance goals.
• Self-motivated, proactive, and capable of independently driving initiatives to completion.

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Salary

$55,000 - $60,000 per year

The A&R Manager is responsible for the management & acquisition of new artist and label clients.

About Too Lost

Too Lost is a music and technology company, providing SaaS solutions for independent music rights holders. Our distribution and publishing services deliver, monetize and protect songs across the globe for over 250,000+ musicians, record labels, studios, brands, investors, and platforms.

Description

We’re seeking an experienced A&R Manager who will serve as a creative partner, business strategist, and relationship builder for Too Lost’s high-value artists and labels. You’ll act as a trusted representative of Too Lost, educating prospective and current partners on our product suite while ensuring their releases and catalogs achieve their full potential. This is not a traditional scouting role; instead, it’s about cultivating long-term relationships, guiding artists through their creative and commercial goals, and strengthening Too Lost’s presence in the independent music market.

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What You'll Be Doing:

• Act as a spokesperson and representative of Too Lost, engaging directly with independent artists and labels to communicate our value proposition and product capabilities.

• Serve as the dedicated A&R for a select roster of premium artists, functioning as their creative collaborator and business partner through all stages of the release cycle.

• Educate artists and management teams on the Too Lost product suite, distribution best practices, and tools available for growth and optimization.

• Support Priority clients’ product management needs, ensuring assets and metadata are delivered with technical precision and on schedule.

• Pitch catalog migrations, priority account opportunities, and deal proposals that align with Too Lost’s commercial strategy and the artist’s creative goals.

• Manage the full lifecycle of artist partnerships, using performance data to identify growth opportunities and proactively address at-risk accounts.

• Collaborate cross-functionally with Commercial, Marketing, and Artist Strategy teams to craft release plans and creative campaigns that are data-informed, culturally relevant, and artist-first.

• Analyze DSP and market analytics (Chartmetric, Spotify for Artists, Apple Music Analytics, etc.) to surface audience trends, playlisting opportunities, and areas for catalog optimization.

• Act as a conduit between artists and Too Lost’s internal teams, resolving challenges and ensuring a seamless experience at every stage of the partnership.

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What We Are Looking For:

•4+ years of experience in A&R, Artist Management, or Label/Distribution Services, ideally within the independent music ecosystem.

• Proven success managing mid-to-large artist clients or catalogs, with measurable streaming growth or rosters boasting 1M+ monthly listeners.

•A deep network of managers, lawyers, and independent artists and the ability to turn those relationships into meaningful partnerships.

•An understanding that in distribution, the “deal” is just the starting point. You know the real impact comes from building trust, delivering service, and driving sustainable success.

•A creative ear for what’s next and a strategic mindset for how it scales, blending artistic instinct with data-driven insight.

•Composure under pressure, whether navigating sensitive renewals, coordinating complex release schedules, or solving problems in real time with tact and professionalism.

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Salary

$65,000 - $65,000 per year

Company Summary:

Secretly Group is a leading independently-owned music company. Its major divisions include record labels Dead Oceans, Jagjaguwar, Saddest Factory, Secretly Canadian, and music publisher Secretly Publishing. Headquartered in Bloomington, Indiana, Secretly Group also maintains offices in Brooklyn, London, Los Angeles, and Chicago. Founded in 1996, its roster counts Phoebe Bridgers, Bon Iver, Mitski, Angel Olsen, Japanese Breakfast, Whitney, Jamila Woods, Sharon Van Etten, Faye Webster, Unknown Mortal Orchestra, Claud, MUNA, serpentwithfeet, Slowdive, and Khruangbin, among others. Secretly Publishing artist and writer partners include Kishi Bashi, NNAMDI, Japanese Breakfast, Whitney, and Faye Webster, as well as the publishing catalogs of affiliates Songs Of Numero Group and Ghostly Songs.

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Position Summery

This is a rare and uniquely positioned role at the intersection of streaming, sales, and digital marketing. As Music and Audience Insights Analyst, you'll be responsible for understanding how our marketing activity translates into music consumption, your insights will directly inform the strategic decisions we make as a label.

You'll serve as the bridge between the marketing, streaming, operations, and international teams, synthesizing data from multiple sources to tell a coherent story about what's working, what's shifting, and what it means for how we release and promote music.

This role will be an ever-developing position at Secretly. We are looking for someone to grow alongside rapid changes in how we analyze data, combining a strong understanding of data with an interest in using AI tools to generate sharper insights. We are looking for someone who is curious and inquisitive, interested in not just surfacing the data analysis, but applying their analysis to the practical day-to-day of marketing and releasing music.

What You'll Do

• Monitor how marketing campaigns are driving consumption across streaming platforms, social

platforms, and beyond.

• Build and deliver regular reporting on streaming performance, playlisting, video, and catalog activity to

internal teams and artist managers.

• Identify anomalies, spikes, and cross-platform momentum in our catalog and investigate their origins.
• Analyze territory-level data before, during, and after campaigns and alongside touring cycles to inform

strategic decisions around releases.

• Collaborate closely with both the digital marketing team and the streaming/sales team, acting as a

trusted analytical resource across both.

• Leverage AI tools and emerging technologies to produce insights.

Who We're Looking For

We value curiosity and learning agility more than a specific technical background. If you're the kind of person who gets genuinely excited about why a song is suddenly experiencing virality in Brazil, or what a shift in DSP users’ playlist behavior signals for a release strategy this role was built for you.

• Genuinely passionate about music — the kind of person who follows new releases, pays attention to how music travels, and has real opinions about what's resonating and why.

• A quick learner who's comfortable working across different data sources and tools, including AI-assisted workflows.

• Strong written and verbal communicator who can translate data into clear, compelling narratives for both creative and business audiences.

• Analytical background — comfortable with spreadsheets, data visualization, and working with streaming metrics.

• Proactive and self-directed, with the ability to manage multiple projects and set your own priorities.
• Interested in how the digital landscape — social media, streaming platforms, emerging tech — shapes how music is consumed.
  

Nice to Have

• Prior experience in a music industry setting (label, distributor, DSP, or management)
• Familiarity with tools like Google Data Studio, Chartmetric, Luminate, or similar platforms
• Experience working with or prompting AI tools for research and analysis

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Applying? In lieu of a cover letter, please answer the following in the cover letter upload:

Choose any artist — from the Secretly Group roster or outside of it — who had a notable moment in the past 12 months. This could be a breakout single, an unexpected catalogue spike, a viral TikTok moment, or a campaign that clearly moved the needle.

Using only publicly available data and any tools you’d like, build a short 3 paragraph summary that answers:

1. What happened, and when?
2. Where did the moment originate, and how did it travel across platforms?
3. If you were advising the label on their next campaign for this artist, what would you recommend based on what you found?

What We’re Looking For

• Strategic thinking: Do you draw meaningful conclusions, or just describe what the data shows?
• Communication: Could a non-data person at Secretly Group read this and walk away knowing what to do with it?

Company Summary: Secretly Distribution is a curated distribution company working globally with premiere independent labels and artists. We are headquartered in Bloomington, IN, with offices in Brooklyn, Chicago, London and Los Angeles and additional staff in Paris, Berlin, Amsterdam and beyond. We work every day to support great art with transparency, creativity, expertise and hard work.

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Position Summary: The Director of Label & Shared Services oversees the Label & Shared Services department and its staff. Label & Shared Services team acts as Secretly Distribution's liaison to lead release campaigns and develop bespoke services for direct artists, management teams and non-traditional labels.

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Responsibilities:

• Act as Secretly Distribution’s senior liaison for a roster of direct artists, management teams and non-traditional labels
• Oversee and provide guidance to Campaign Managers who serve as the day-to-day point of contact and advocate for clients
• Oversee and provide guidance to the Production Manager who handles all physical production and logistics for Label & Shared Services clients
• Work with the Director of Artist & Label Strategy to Identify new non-traditional international clients
• Analyze sales histories and run projections for prospective new clients
• Work with the Client Relations team to onboard new clients
• Provide guidance on global project campaigns
• Provide strategic guidance on timing and partners for global radio and PR campaigns, digital advertising, and outdoor marketing
• Manage and execute global project budgets and sales goals for campaigns
• Continually develop and price comprehensive services offered to Secretly Distribution labels and Services clients
• Manage departmental budget and provide reporting on departmental health and revenue
• Work with other Secretly Distribution department heads on bigger picture initiatives and improvements to workflows

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Requirements:

• Minimum 5 years in the music industry with experience leading a cross-functional project team
• Deep knowledge of campaign strategy across global digital and physical sales landscape, utilizing sales, marketing and trending analytics to lay the groundwork for each campaign
• Must possess strong problem solving and analytical skills
• Experience with Microsoft Office Suite and project management tools
• Excellent communication and organizational skills, demonstrating independent thought and action while operating in sync with a team
• Ability to set priorities and meet deadlines
• Effectively manage multiple concurrent projects
• Experience with image editing software (Adobe) and ad platforms a plus